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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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2595 results found

  1. 2 votes

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  2. surveil in jump in!

    being promoted to surveil when selecting options like modes for enchantment or starting hand mulligan, so no actions can be taken as no surveiling

    2 votes

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  3. Jump In! Issue Claiming Reward

    In the regular Jump In! single-win event, clicking the Claim button doesn't do anything. It shows the "waiting for server" loading screen briefly, but I don't get any reward and the Claim button continues to be displayed. It doesn't switch to Resign so I can play again with new packets. I tried restarting the game client to no avail.

    2 votes

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  4. product suggestion

    Ranked Ladder not working after OTJ update. When playing OTJ premier draft event, the ranked ladder is not visible and ranked matches are not an option.

    2 votes

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  5. Match loss

    I was playing the arena cube event on PC, won a match but system registered as a match loss, making me reach the third loss, I was 4-2 before this, so is not big deal, but frustrating indeed.

    3 votes

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    1 comment  ·  Events  ·  Admin →
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  6. Mise a jour janvier 2024

    Apparemment depuis la mise a jour il y a quelques jours que ce soit sur os, windaude ou android il y a eu un bug critique mais les dev' n'ont pas l'air de s'en préoccuper plus que ça.
    Que ce soit en passant par le lanceur epic games ou en lançant directement l'application mtga l'écran reste noir avec le curseur visible, pas de son j'ai attendu comme ça une bonne demi heure au cas où mais cela ne fait rien.
    Que se soir niveau réinstallation, vérification des fichier, cache, dns ou fuseau horaire aucune des solution habituelles ne règle quoi…

    4 votes

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  7. Deck validation

    Having an issue validating a deck for a time limited event

    1 vote

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  8. Starter deck bug

    1) The 3 wins doesn't update after selecting a new deck
    2) I have won 3 times, however am unable to receive the new decks after being rotated.

    Please fix this

    15 votes

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    1 comment  ·  Events  ·  Admin →
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  9. 1 vote

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  10. Etali is OP in Momir

    Since the Momir event uses all-land decks, can we please have [Etali, Primal Conqueror] removed from the pool of cards you can create with the emblem? Its rules text in this format specifically translates to "When Etali enters, exile each player's library." If a player happens to get Etali, the odds of having rolled any option to prevent this from being a one-shot game-winning ability are comically low.

    I know Momir is, by design, a chaotically unbalanced format, but one-card wins of this sort are a little much.

    1 vote

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    2 comments  ·  Events  ·  Admin →
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  11. Metagame explorer challenge

    I purchase a metagame Explorer challenge i try to found an opponent and it gets stock searching and nevera found it, i mate the purchase whith gems and i want the refund because i couldnt play a single game and the event hace expired

    1 vote

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  12. Draft

    Clicked to play a match and after 1:40 in queue I pressed the button cancel, after that it seemed that the "match" was lost.

    2 votes

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    1 comment  ·  Events  ·  Admin →
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  13. Frodo, Sauron's Bane not winning game as ability intends

    In numerous games I have completed the necessary parts to trigger Frodo Sauron's Bane card effect but it does not trigger. These are;
    - Have the ring tempt you 4 times
    - Active Frodo's ability on that turn
    - Inflict player damage

    I have lost 3 ranked games because of this. These are all on android and I am not sure if I can collect logs from this device?

    I would highly appreciate your help, thank you!

    1 vote

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    1 comment  ·  Events  ·  Admin →
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  14. Greenbelt Radical's morph cost was only 4 mana?

    I was playing in an MKM draft event, and when the opponent only had 4 mana, they were able to turn up greenbelt radical, making me lose the game! How is this fair?

    2 votes

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    1 comment  ·  Events  ·  Admin →
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  15. bug for event

    at 10:04 ET I received a loss for a game that I won on premier draft, i would appreciate a refund

    2 votes

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    1 comment  ·  Events  ·  Admin →
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  16. Bug in sealed event - cards don't show as available to create a deck in a MH3 Sealed event. I have only like ~20ish cards

    Bug in sealed event - cards don't show as available to create a deck in a MH3 Sealed event. I have only like ~20ish cards. Frustrating!

    1 vote

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  17. TRUSTED BITCOIN RECOVERY SPECIALISTS = DANIEL MEULI WEB RECOVERY

    I've been in the real estate business for over 20 years and I was always on the lookout for new lucrative investments. Bitcoin caught my eye early on, and I decided to invest $10,000 in purchasing Bitcoin. Over time, my investment shot to $600,000. This significant profit margin allowed me to expand my real estate business and purchase additional properties. However, my joy turned to panic when I received an email that seemed to be from my trading platform. It asked me to verify my account details. Without hesitation, I provided the information. Soon after, I discovered that my Bitcoin…

    1 vote

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  18. MH3 visual bug

    There was a bug where the eldrazi spawn covered a creature. I could block or target it because of it. I was on my phone when this happened.

    1 vote

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  19. lost a sealed game because the deck builder didn't add any plains, despite adding white cards

    when playing MH3 sealed, I built a deck with blue, red and more than five white cards. mountains and islands were added automatically, but no plains were added to the pool, despite the option to automatically add terrains was checked (the default setting)

    1 vote

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  20. two coins icon hovering on mh3 draft

    Two coins icon on Modern Horizons 3 Premiere Draft hovering over 4 wins Loot.
    1. Login with a draft token
    2. Go to premiere Draft MH3
    3. Accidently Click on the two coins and start a MH3 draft you didnt mean too
    4. No profit.

    PC MTG Arena through steam

    Lost my draft token to a draft i have no idea what im doing in

    Cant post picture because my only draft token is gone

    1 vote

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