MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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805 results found
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Bug Pas de recompense d'XP de maitrise
Je n'ai pas reçu les point d'XP de maîtrise aujourd'hui.
2 votes -
Unable to Cast Shefet Archfiend while having the required number and types of mana sources untapped and available
Hi Support,
Thanks for your efforts in making the game better for all of us! In an effort to help your team identify bugs and improve the gameplay experience for our community, I'd like to report a problem I experienced during a paid event today that could have resulted in a loss and the end of my sealed event run if my opponent had played optimally. This evening, 2/13/25. around 9:00pm EST, I was playing a game in best of one Aetherdrift Sealed. I had two swamps, four forests and one island in play and I attempted to cast Shefet…
1 vote -
Bug
Whenever you put 1 billion+ counters on a minion it can sometimes go negative cosmetically. This usually isn't a problem however with the latest update you can no longer unlock the achievement "count on it!". My own +1/+1 counter tracker is now at -2096031612/300 which makes it nearly impossible to get this achievement for the Vivien foundations altar.
1 vote -
Jump In for Recent Sets
I think creating a new Jump In event that only has cards from the latest set would be a great addition to the MTG Arena gameplay. It was done for the LotR set and I believe it was a great hit. If there's an issue with que times, they could be combined with the traditional Jump In event which includes all the current Jump In packs available.
I believe this would be a great addition as it would be a good place for new and experienced players alike to play with only the latest cards in a casual environment with…
1 vote -
Jump In for New Sets
I think creating a new Jump In event that only has cards from the latest set would be a great addition to the MTG Arena gameplay. It was done for the LotR set and I believe it was a great hit. If there's an issue with que times, they could be combined with the traditional Jump In event which includes all the current Jump In packs available.
I believe this would be a great addition as it would be a good place for new and experienced players alike to play with only the latest cards in a casual environment with…
1 vote -
Timeout issue
This happened again...
I was playing my turn during a premier draft (Aetherdrift)
It was my turn, I played a land and a creature and it was my priority to issue an attack, the timer started running for inactivity, but I had no control.
Then it show reconnecting to server, then it registered the match as a loss.This also happens to me in 1 in 5 games, but since I didn't spend gold on them, I just wrote it off, but drafts are hard to earn, and loosing due to a system error I feel is unfair.
I even…
1 vote -
jump in
Jump in not giving rare
gave me this U instead is there a way to fix it?1 vote -
Aetherdrift Jumpstart was a terrible experience
The ?Wrecked Road Rage" (red + red/white) Jumpstart deck combination was the wort experience I have ever had playing Magic. The gameplay here pretty much soured me on ever playing any Aetherdrift. The mechanics and interactions were really unfun.
1 vote -
Reconnecting to ongoing draft game not loading
My computer lost power for a moment and needed to restart. When I opened arena again it seemed to immediately find the match again, but the it was stuck in "waiting for opponent", I let it go for some time before restarting arena, but then the game was over.
1 vote -
Reconnecting to ongoing draft game not loading
My computer lost power for a moment and needed to restart. When I opened arena again it seemed to immediately find the match again, but the it was stuck in "waiting for opponent", I let it go for some time before restarting arena, but then the game was over.
1 vote -
Reconnecting to ongoing draft game not loading
My computer lost power for a moment and needed to restart. When I opened arena again it seemed to immediately find the match again, but the it was stuck in "waiting for opponent", I let it go for some time before restarting arena, but then the game was over.
1 vote -
マッチングの際の不備
プレミアムドラフトプレイ中、1敗の状態でマッチング途中にキャンセルした際、「対戦相手を待っています」という表記となりましたがマッチングがキャンセルされました。その後、対戦を続けて、2敗目を喫した際に3敗とカウントされイベントが終了してしまいました。画面やマッチング途中のエラーで敗北カウントになることがたまにあり報告し補填を求めます。
1 vote -
quick draft lost caverns
I can't get into a game in 'quick draft Lost Caverns of Ixalan'. I can queue up, but the queue-screen just says "currently waiting" and nothing happens. I built my deck two days ago and can't play it. I can get into games in other gamemodes normally.
10 votes -
mtg arena bug during draft
The game just broke during my draft match.
I can have a refund of the gems or lose the lost?1 vote -
Premier Draft Win/Lose Bug
I was playing on my desktop (Win 10), and I played 5 games with 4 wins and 1 loss in total. But I suddenly found that my draft result was 4 wins with 2 losses. This display bug frustrated me, cause if I didn't notice that and kept playing, only one more loss would end this draft, which was supposed to be two. The records of 17 lands that I attached prove that I only played 5 games and I won 4 of them, which made the "4 wins with 2 loses" result in MTGA ridiculous. This would cause me…
4 votes -
Awarded a loss when I won
Had an issue today when I won a game where opponent conceded in limited bloomburrow, said I won and then awarded me with a LOSS! How do I get reimbursed for this? Thanks.
1 vote -
Card disappeared after returned to hand with fear of abduction
I was playing game 3 of my match in a qualifier play-in and when my fear of abduction died my fear of immobility which should've returned to my hand instead just disappeared and I wasn't able to cast it, once I finally managed to it was invisible. Playing on pc.
3 votes -
Why is there not brawl tournaments
I think I speak for a lot of players in this game. When are we going to get ranked brawl and brawl events? The game has been around a long time and we have seen new formats created for this game and still haven't gotten ranked brawl and brawl tournaments
1 vote -
Draft Tokens Missing
Account ID (with trailing # numbers): Yokai #24116
Do you have any other email addresses or UserIDs that could be tied to a different account (even unintentionally?): No
Date you were supposed to have received the item(s):
Event played; or Mastery Track level reached, or Booster(s) opened, or the actual Code redeemed : Mastery pass of Brother War, Dominaria United and Inistrad Crimson Vow
Name of the item you are looking for (if you can't find a specific item you know you have): Draft Token
Detailed description of your experience (so we can work to identify and fix issues that…
2 votes -
Arena Cube Draft - Unexpected Disconnects & Entry Fee Request
Dear MTG Arena Support,
On February 6, 2025, between 00:00 and 00:40, I participated in an Arena Cube Draft. During my first match, at game 3, I received the notification "Reconnecting to the server." After about 10 seconds, I was sent back to the main menu, but my draft still showed three games remaining.
A few minutes later, I started another match. However, after five minutes, I received the "Reconnecting to the server" message again. This time, my draft showed only two games remaining despite not finishing the match.
I attempted to start another match, but within five seconds, I…
1 vote
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