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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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888 results found

  1. Draft Interrompu

    Bonjour

    Mon draft s'est interrompu avec le message 'Impossible d'accéder au draft"

    Reconnexion impossible j'ai un message d'erreur

    Merci de rembourser le draft (1500gemmes)

    Cordialement

    1 vote

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  2. Crush from the game while Quick Draft

    Crash from the game while Quick Draft, two times in row

    1 vote

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  3. Leyline Axe

    1.   Give us the steps to reproduce the bug - See log. 
      
    2.   Note which platform you’re using (PC, Steam, Mac, Android, or iOS) - PC
      
    3.   Enter the actual results you’re experiencing - Attack with Goblin Boarders w/ counter and Leyline Axe equipped, double strike did not occur on blocks.
      
    4.   Enter the expected results of the feature - Double strike should happen.
      
    5.   Add any relevant screenshots/videos - Log attached.
      
    6.   If you found a workaround, please add workaround steps. - NA
      
    1 vote

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  4. draft gave me a loss and a win at the same time

    I came back to finish a draft, coming in from 3-2 previously. I won my game via my opponent conceding, but the client advanced me to 4-3, giving me a win and a loss for this game somehow and ending my draft run. Log attached.

    1 vote

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  5. arena direct

    I started an Aetherdrift Arena Direct event. I lost the first round, and won the second round. When I got back to the main screen, it showed that I had 1 victory, but it also said I got my second loss. That is impossible. I was 1-1. How do I get this rectified?

    1 vote

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  6. Trample

    I had a creature 10/10 double strike and trample. When engaging with the blocking creature it asks me to manually assign damage. It would only let me assign 10 damage even though the defending creature had 3 toughness, I was only able to do 10 damage to player and not 17.

    1 vote

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  7. RECOVER YOUR SCAMMED FUNDS AND CRYPTOCURRENCY VIA SPOTLIGHT RECOVERY

    RECOVER YOUR SCAMMED FUNDS AND CRYPTOCURRENCY VIA SPOTLIGHT RECOVERY

    Professional hackers at Spotlight Recovery provide services for compromised devices, accounts, and websites as well as for recovering stolen bitcoin and money from scams. They finish their work safely and quickly. Their order has been fulfilled since day one, and the victim will never be conscious of the outside entrance. Very few even attempt to give critical information, look into network security, or discreetly discuss personal issues. The Spotlight Recovery Crew helped me recover $264,000 that was stolen from my corporate bitcoin wallet, and I appreciate them giving me further details…

    1 vote

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  8. Did not receive 1k gold for winter sale

    Claimed through inbox but did not receive

    0 votes

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    1 comment  ·  Events  ·  Admin →
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  9. シールドでゲームに勝ったが敗北扱いになる

    シールドで勝利したのに敗北した扱いになっている。

    4 votes

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  10. out of match

    During the current sealed box event, I entered a match and while I was placing my first land, it just quit the match and I was back on the event screen. I joined another match and after losing, I had 2 losses instead of 1.

    1 vote

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  11. bug

    I was playing first round of a draft yesterday, then, out of nowhere the screen turn black and then back to Play Button. Thill this point no lost was count, but the game havent back. I clicket Play, play other game normally, when back, the loss was there. Everything was playing ok during all games, just this moment came this glinch

    1 vote

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  12. crash during standard event

    I was playing the first match of a standard event on PC when Arena crashed and made me skip two turns and ended up losing because of that.

    1 vote

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  13. Wins and losses problem in Premium Draft

    Was playing an DFT event, as I can recall I did 4 games, 2 wins and 2 losses, then the next match I've won the event went over like I've won an lost at the same time, making it impossible to play further.

    1 vote

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  14. Luxurious Locomotive Not Creating Treasure in Quick Draft

    Platform: Magic: The Gathering Arena (Mac)
    Game Mode: Quick Draft
    Date & Time of Occurrence: 20.02.2025

    Issue Description:

    During a Quick Draft match, Luxurious Locomotive failed to create a Treasure token when attacking, which directly impacted the outcome of the game.

    Steps to Reproduce:
    1. Control a Sheriff of Safe Passage with two +1/+1 counters.
    2. Opponent, while at 2 life, removes Sheriff of Safe Passage with Desert Due.
    3. In response, activate Luxurious Locomotive’s crew ability.
    4. Afterward, cast Baron Bertram Graywater.
    5. Attack with Luxurious Locomotive (which should have triggered both its ability and Baron Bertram Graywater’s effect).…

    1 vote

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  15. 4 votes

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  16. Ipayout email

    Not sure this is the right place for this, but I won an arena direct, and recently received an email saying that I should have received another email from mtgarena@globalewallet.com with my account creation details. I did a search, but there were no emails from that address in my history. I tried responding to the email I had, but got no reply, so I am now attempting to reach out through here.

    1 vote

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  17. Constantly getting kicked out a match

    most of the time (90%) I’m in a match no matter if I’m losing or winning I’ll get kicked! Tried on several network and 2 platforms (pc and android tablet), it is all the same.

    2 votes

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  18. Bug MTGA

    Bonjour,

    J'écrit cette rubrique suite a un bug rencontrez sur Mtga qui ma emmener ici j'ai participez a des avant premières en boutique et une fois mon e-mail donnez tous c'st bien passez une fois les ap passez on ma dit que au lieu des codes que l'on recoit avec l'ap pour des récompense sur mtga elle seront ajouter directement sur notre comptes hors je n'ai recu de récompenses suite a ces ap.

    Merci d'avance cordialement.

    1 vote

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  19. Arena choose a draft in my place!

    Arena just choose in my place to make a draft and i didn't select the draft bottom.
    I'm just collecting enough gold for the traditional draft and the app choose the quick draft. Can i have a refound? ( previous gold was 8700, now are 3700).

    1 vote

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  20. evento perso

    Bug evento Historic, la partita si blocca e mi da partita persa

    1 vote

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