MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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1090 results found
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Chandra ativou a habilidade somente nas minhas criaturas
A chandra ativou o efeito de causar dano em todas as criaturas que não sejam elementais somente na minha mesa, o oponente tinha criaturas que não eram elementais e não foram afetadas
1 vote -
MH3 Premier Draft Game Crash
I tried playing a match in premier draft on IOS. A couple of turns into the game, I was disconnected to the server and the game crashed. By the time I returned to the game, I had timed out. I thoughts it was a connection issue even though I had full connection to the internet. I tried a new match and this issue repeated itself. I know it is an app issue because the performance of my other apps running have not changed.
1 vote -
Missing rewards for Midweek Magic Alchemy Ladder Event
Hello,
I played the event and won two games, but the reward sceen stayed blank, no cards (and no gems?) were rewarded. I had to click few times on continue in order to continue.
Also in the collection view, there were no new rare cards marked as newly added. (Not sure about gems)6 votes -
Midweek Magic not letting me use cards I don’t own
Midweek magic will not accept unowned cards in this deck, although this event is supposed to take all cards
1 vote -
MIDWEEK MAGIC IS NOT ALL ACCESS, BUT IS ADVERTISED AS SO.
Midweek magic is not all access despite being advertised as so. You will not be able to play using cards not in your collection.
1 vote -
Constant Disconnects during Draft Events
Constant disconnects from the server during draft events. Disconnects during the draft itself causes auto-picking of cards, and disconnects during games in the event cause turns to be skipped. Both of these inevitably result in match losses for the paid event.
1 vote -
Can’t log in without vpn
Can’t log in without vpn since morning from Russia, what’s going on?
2 votes -
Reduce the Power Creep introduced in LImited by adding multiple rares to a single pack
In limited, a recent change was made to add additional rares to each pack. Bomb rares are the least fun cards to win with or lose to. Situations arrive where if a card is played, and you don't have an immediate answer (such as removal or a counter spell) then the game is decided then and there, and all other cards played up until that point were mostly just to buy time. Combos are cool (multiple cards creating strong synergy - emphasis on multiple cards here), but single cards that do as much as 3 cards in one are problematic.
…
2 votes -
Renewal egg notice on Jul 14, 2023 is pointing to a 2023 web page
The in-app notice for the renewal egg is pointing to https://magic.wizards.com/en/news/mtg-arena/mtg-arena-renewal-rotation?utm_medium=carousel&utm_source=arena which is still the article from Jul 17, 2023
1 vote -
Sealed event schedule
Please include the scheduled end date for any ongoing sealed events in the weekly Arena announcements. The OTJ sealed event appears to have ended this morning, but there was no warning that it was ending soon in the Arena announcements earlier this week. We miss out on gems when events end unexpectedly!
2 votes -
July 2024 Updating Starter Deck Duel decks
The new updated Starter Decks have been a breath of fresh air. I've enjoyed playing with every deck, except for the Red/White Discovery deck. Every other deck has a reasonable mana curve of 1- and/or 2-drops, but the Discover deck only has two cards it will gladly play on turn 2, which puts this deck significantly behind in the game against every other deck.
Whoever built this deck probably wanted to maximize the discover 3 mechanic, but failed to remember that the deck still needs a good curve to operate. The deck needs to tone down on some of the…
1 vote -
Sheoldred, the Apocalypse in a Phyrexia Draft
My opponent played a Sheoldred, the Apocalypse in Phyrexia Premier Draft. I didn't last long...
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25 votes -
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terror of the peak add
Terror of the peaks did not trigger when targeted by opponent removal each game.
1 vote -
vvvvvv
Notice during a premier draft that a card in the last expansion has this text: vvvvvvvv
2 votes -
Please have support contact me
I am very upset! I tried to log on this morning to play in day two of the event I qualified for, and it would not display an option for me to join. I have missed the tournament now and after spending lots of money on gems. I need this to be addressed.
1 vote -
won the last game in the draft, but got 7-3 instead of 7-2
I won the last game in the draft, but got 7-3 instead of 7-2.
This bug happened last year in WOE, and wizard only fixed half of it. It used to became 6-3, and now it became 7-3 lol.1 vote -
During the draft pick, the picked card follows the cursor
title"ドラフトのピック中にピック済みのカードがカーソルを追跡してくる"
During the Premier Draft Throne of Eldraine, the Merfolk Secretkeeper that I picked on the fourth pick started to follow the cursor after a while. I believe this happened near the end of the first pack.
After that, switching screens or opening the Options did not resolve the issue, and eventually, a bug occurred where the draft screen would not end. The attached images are screenshots taken at that time.
As you can see in the second and third images, the Merfolk continues to follow the cursor even when switching cards or opening the Options.
As a note, I…
1 vote -
Bug QuickDraft "Outlaws of Thunder Junction"
I encountered a bug with the "Conduit Pylons" card. I had two on the field and the mana needed to get them to give me 2 white colored mana. When I tried to manually tap the second "Conduit Pylons" to get the second white mana it did not add to the previous one leaving me with 1 white mana. This did not allow me to play the "Final Showdown" card and lose the game later. Unfortunately, I was unable to record this so I cannot attach any video.
1 vote -
Bug on OUTJ draft
There was a bug on my spree trigger. That lost me the game. Want a refund of gems
1 vote -
Connection and server instability - Lost a lot of coins and diamonds and didn't refunded
I've created a lot of tickets reporting bugs during events and just received has solved but nothing was refunded. See the attached image about the tickets!
My id piro#68252. And i see others bugs that are like or have some similarity with bugs i'd reported on tickets. I wanna all my 20000 coins and 2000 gems expended on that!1 vote
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