MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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1488 results found
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draft
Desde 02/01/2025 estou tendo problemas de conexão durante a abertura do jogo e isso vem se repetindo durante o draft.
O jogo para o draft, a barra de contagem de tempo começa a contar e de repente a conexão cai. Não é possível reconectar a tempo, fala que não é possível acessar a coleção, contando uma derrota sem que eu possa ter jogado. Depois de um tempo você consegue acessar, parece tudo normal e o erro se repete no draft.Segue anexo imagem dos dados do draft recente, em rosa destacados os 4 drafts que tive esse problema. Todos acessados…
1 vote -
Did not receive Jump In Token after tutorial
I also believe that I havn't received the jump-in tokens that you get.
5 votes -
Draft lost because of crash, RADAR_PRE_LEAK_64
I lost a draft match because my game crashed. After some researched, i found that was because "RADAR is Microsoft's Memory Leak Detector so that error indicates an App/program is not properly handling memory."
10 000 gold hardly saved gone by that error -_-.2 votes -
No credit for win
I had a win in a premier draft a, got the blue circle said could not contact sever it reloaded and I got no credit for the win
1 vote -
El juego crashea al entrar a evento
Buena noche, he estado reportado este error durante las últimas semanas. Al entrar en partida en evento de alquimia BO3; Siempre me saca del juego al encontrar partida, vuelvo a entrar y me pone de nuevo el contador de tiempo para entrar a la partida. Pero no encuentra y al salir me da una derrota sin hacer nada.
1 vote -
Midweek magic
Midweek magic on Arena is a great idea but could be improved. For example, almost every month there's an event that repeats something that is regularly available such as Standard or Alchemy. These should be replaced with Pauper and Artisan, which are a ton of fun and a great entry point for new players. Also, too much Momir!
51 votes -
Turn wouldn’t change and was registered as loss in Quick Draft Magic (Mobile)
I wasn’t able to end my turn, and the timer stopped, but wouldn’t proceed to oponent’s turn. It was also my last chance for a loss, so I am being forced to claim rewards despite still having one more chance to level them up. :(
1 vote -
Message aux modérateurs....Message to moderators
Est ce que l'un des employés de cette entreprise peut m'expliquer ce qu'il m'arrive:
Juste en changeant de deck sur le mode Classement, je suis passer de Platine 4 à Diamant 2+3 en 48 heures et que là en l'espace d'une heure
je suis redescendu à Diamant 4 en enchaînant des parties perdues face à des adversaires à la pioche improbable dans l'ordre de la mécanique
de leurs decks et une pioche vraiment désastreuse pour ma part pendant 10 parties d'affilées?Serait ce parce que j'ai décidé de jouer avec un deck qui une bonne côte au classement et que…
1 vote -
WORLD'S POWERFUL+256754810143 DEATH SPELL CASTER IN POLAND USA CANADA UNITED KINGDOM AUSTRALIA AUSTRIA BELARUS SAN MARINO MAURITIUS SEYCHELL
WORLD'S POWERFUL+256754810143 DEATH SPELL CASTER IN POLAND USA CANADA UNITED KINGDOM AUSTRALIA AUSTRIA BELARUS SAN MARINO MAURITIUS SEYCHELLES SOUTH AFRIC] I Want my ex to die, I want to kill my enemies, spells to kill enemies, spells to kill my ex-husband, wife, boyfriend, girlfriend, Death spell on someone, death spells that work overnight, death spells for someone to die in an accident. Spells for revenge to cause your enemy to have sleepless nights & frightening dreams. Banish bad dreams & nightmares if someone has cast bad dreams revenge spells. voodoo death spells, voodoo doll spells death spell chant, death spells…
1 vote -
Defeat because of server problems pioneer masters draft premiere
I was playing a game in a pioneer masters premiere draft and suddenly the game said "wait for server" and it considered it as a defeat, but i was still playing the game. I want my gems back
1 vote -
Humble defector is broken
Humble defector is broken. My opponent drew his 2 cards and gave me control. When I activate the ability to draw my 2 cards, instead the opponent got the 2 cards and gained control back. This happened twice during a draft game.
1 vote -
Sideboard Card Legality -- loosen up!
Please change sideboard legality to a warning instead of preventing a deck's use for play. Especially for when I play best of one games. If a card is not legal resides only in the sideboard, then simply prevent that card from being swapped between match games. It would also be nice to place cards I would like to have in my side board instead of having to create every one of them before playing with a deck. Or simply provide another "sideboard" for card wishes.
1 vote -
Although I won in the game, MTGA results was "lose".
ドラフトの際、勝ったはずなのに負け扱いになり、それまで2敗していたのでそのまま３敗になりドラフトが終了してしまいました。
3 votes -
Auto-Defeat in Draft BO1, after disconnecting from the game
I was playing Draft BO1, with 2 defeats. I started another game, and I was kicked out from the match after 3/4 turns, without any error messages.
I was sent back to the Draft menu, and I started another game. I won that match and when I returned to the Draft Panel I had 3 defeats and my run ended.2 votes -
Bug in Direct Challenge mode
Unable to play in Direct Challenge Mode tonight with my wife. Other formats (such as Midweek Magic) worked fine, but DC mode just timed out with "network error" bug
23 votes -
Arena Direct for Bloomburrow ends Sunday instead of Monday
The Arena Direct event for Bloomburrow is listed as running from Friday 12/27/24 through Monday 12/30/24 on this page - https://magic.wizards.com/en/news/mtg-arena/arena-direct However, Arena says signups end Sunday 12/29/24 at 13:00 UTC, not Monday at that time. Which one is correct?
Pro tip: Let this run longer so I can spend more gems playing.1 vote -
Could not connect back to my game
Hi,
My computer ran low on battery in the middle of a game. I had to replug it, and reboot it. When I came back to the launcher, a couple of seconds later, I could not access the game where I was previously.
The event page showed 0 defeat, but when i launched a new game and won it, it then showed 1 win and 1 defeat. I should have been able to rejoin my previous game considering the timing, but wasnt able too, resulting in a poor perfornace on my premiere draft pioneer.
Thanks!1 vote -
Hello and Coucou les modérateurs de ce forum...
Apparament, vous seriez des petits suceptibles de bases, face à la vérité d'être des employés d'une entreprise et d'un groupe qui extorque ses clients en jouant honteusement
sur la FRUSTRATION des joueurs grâce à la manipulation grossiére du matchmaking et de la pioche des cartes.Voilà plus de 5 jours qu'il m'est quasiment impossible de gagner la moindre partie en Standard et en Classement avec des decks que j'utilise quotiennement depuis un bon moment,
je me vois opposer que des decks de base pour demeurés avec des stratégie à 2 tours joués par des payeurs sans une once de connaissance…1 vote -
Holiday gift rewards not recieved
Was unable to claim holiday gifts. Claim button was greyed out, restarted app several times and also signed in and out. Upon expiration I still did not receive the gifts even though it said they would be automatically claimed if I did not claim them by that time.
1 vote -
Game froze up on mulligan selection
On mobile - was on mulligan screen waiting for opponent to choose to go down to 6 cards. Was awaiting my selection after opponents but turns out the game was frozen. By the time I exit and restarted the app, I had lost the game and eliminated from draft.
3 votes
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