MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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2446 results found
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investigate
Playing Shadows over innistrad draft and Jace's scruitiny sometimes does not trigger or complete the entire spell. Meaning, the investigate ability doesn't happen and there is not a clue token upon completion. To resproduce the bug I'm sure it's just a matter of casting it during your opponents turn. I'm not sure if it only happens on the first spell or after casting others. I believe it's happened to me in both situations. I am playing on windows PC.
1 vote -
Paring someone against the same opponent in a paid event is a way to scam people out of money.
When Wizards pairs people against people they have already lost to in a paid event, they are manipulating the results of the events to prevent paying out the prizes. It is a scam. They can pair you against a deck you lose to multiple times to keep your wins low. Then they can pair that person against someone they lose to multiple times to keep their wins low too. That way they can prevent paying out on events. It is a complete scam.
This has happened to me multiple times on Arena and I think I will be going back…1 vote -
Game freezes (stackoverflowed) upon match found or reconnecting to match
Happened twice today that the game froze when a match was found and when I tried to reconnect. Checking in the task manager, MTGA uses almost 100% of system memory. Checking the log I suspect there's a bug in error handling code causing a stackoverflow.
Platform: PC
Repro Rate: 10%
Steps to Reproduce:
1. Enter ranked play bo1
2. Wait for a match to be found
3. When "Ready" shows up, the game stops responding
4. Force quit and re-launch to reconnect
5. Observe the same behavior as in step #3
6. Check the log the error says "Curl error…2 votes -
Thrigger
After cast Nezumi Freewheeler the respective thrigger didnt activate when we expected
1 vote -
Draft
I have a problem with a draft I played today, May 23, 2023, at 9:00 PM Argentina time.
I was playing a casual draft and I couldn't interact for 3 turns, which caused me to lose the last chance of the draft and not be able to continue participating.
I kindly request that you do not count that game or return the draft token to me.
I would like to mention that I stopped playing since 2021 until the date I decided to return to MTG, but the main reason I stopped playing the game was due to this same…
1 vote -
gix's caress
i played the event brother wars premier.
i played ''gix's caress' and i try to discard a green baloth (don't remember the name...is the baloth that when enter in the game you gain life) and the baloth came into the battlefield against me !!! not in the graveyard.
so i have spent 1500 gems for an event and i lose a game for a bug!2 votes -
Kicked from premier draft after winning a game
Playing my 4th game of a Premier Draft with a 1-2 record. I win the game, I am shown the victory screen. I click through to the next screen to find 3 loss notches and I am kicked from the event and given the rewards for a 1-3 record. I was essentially cheated out of my entry fee, and I would greatly appreciate a refund.
2 votes -
25 votes
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Baird, Argivian Recruiter
I had a "Baird, Argivian Recruiter" out and a boosted creature. At end of turn, Baird did not trigger and I did not get a token
7 votes -
Urabrask
I found urabrask in phyrexia all will be one quick draft too. I'm asking for compensation,
1 vote -
Elspeth's Smite Bug
Playing my latest traditional march of the machine draft.
My opponent had out a chromehost seedshark and a 4/4 incubation token. I had a glistening goremonger out and attacked with it. My opponent blocks with the 4/4 token and I cast espeths Smite on the 4/4 dealing it 3 damage. When damage resolves the 4/4 does not kill my goremonger and then my opponent doesn't have to sack the seedshark.
No way my gotemonger should of survived that combat and I lost the game due to the advantage the seedshqrl gave my opponent.
Match 1 of the event and now…
1 vote -
Priority Issue
I was playing against Lathiel, the Bounteous Dawn. During combat I drew activated Zimone and Dina to draw two cards and drew a Final Flourish. After that draw resolved my enemy finished combat, and their second main phase was skipped without providing me with priority. This resulted in Lathiel, the Bounteous Dawn's triggered ability to activate, distributing counters to my opponent's board. I removed Lathiel while this was on the stack by casting Final Flourish, but if priority had not been skipped during the second main phase I would have been able to cast Final Flourish before Lathiel's triggered ability…
1 vote -
Angelic Intervention Bug
Hi,
There were 2 things wrong with angelic intervention:
1. I wasn't allowed to cast it before damage was done, which is not how my stops are set up
2. I gave my creature protection (from colorless) but my opponent still could block with incubator tokens.I was winning! My opponent was on 3 and either of these going right would have been enough.
1 vote -
Single Game Limited Time Limit
The time limit for best of 3 matches is 30 minutes per player. There MUST be a time limit for single game as I have had my opponents hit that 30 minutes in a single game!!!
Please add a 10 minute (equal to the 3/30 for the current timer) to all limited single game matches.
1 vote -
Hexproof Bug
I was playing a Premier Draft match in Arena, opponent played the card "Borborygmos and Fblthp", that targets when it enters the battlefield, I had a "Surge of Salvation" card in hand, Instant, W, that gives Hexproof to you and your permanents until end of turn, and the game didn't allow me to play it, resolving instantly the enter the battlefield effect of Borborygmos and Fblthp, instead.
I subsequently conceded because I had no way out. I'd like to request a refund.1 vote -
Overloaded Mage-Ring/Temporal Cleansing Bug
I had a flipped invasion of vryn (overloaded mage ring) and I tried to use it to copy a temporal cleansing. After casting temporal cleansing, I activated the overloaded mage ring and selected temporal cleansing while it was on the stack but it did not copy temporal cleansing. It may be worth noting that I used convoyed to cast temporal cleansing so that may be related to the bug. I would like my gems for the event to be refunded.
1 vote -
Nessun punto vittoria in BO3 explorer ranked
Dopo una vittoria BO3 explorer ranked non sono stati segnti i punti vittoria nel rango.
1 vote -
Try to play a card but it stay on the stack forever
I was playing a Draft last saturday (13) and I played a card and It doesnt leave the stack. It just stay on the scream forever, but not enter in the batlefiels and I miss the game and the event.
PS.: happens with a certain frequency, especially when there is a network oscillation. But, At this time I miss good couse this.
1 vote -
Battle Defeated Bug
In a quick draft, attacking a battle and removing all defence counters from it. Brings me to the screen where I'm prompted to cast it, but its a surveil mechanic screen. All input is disallowed from here on, as i cant surveil a card on the stack to be casted.
Exiting and restarting program causes a massive delay of "rebuilding local files" for approx 3 minutes. Followed by a 4 meg download of something?
Caused a loss.
1 vote -
I still had time left in the round and I had timeouts! But when I played my Thalia and the Gitrog Monster, it said 'Defeat' and auto-exited
I still had time left in the round and I had timeouts! But when I played my Thalia and the Gitrog Monster, it said 'Defeat' and auto-exited. It was game 3 in a Traditional Draft so it really downgraded my prize because I was way ahead in that game.
1 vote
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