MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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1334 results found
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Quick draft
I can’t play any matches. It gets stuck at the stage of finding opponents and never progress
4 votes -
[OTJ] Can’t find opponent in standard event after update and 7th win not recorded
Prior to the OTJ update, I went 7-2 in the event (won it) but my last game wasn’t recorded as the game shut down went it tries to reconnect with the lobby.
After the update, I went back to 6-2 but the game can’t find me any opponent like it tries to match me with 7wins opponent (which is impossible). It makes me wait forever in the waiting opponent screen.
How to solve this and keep playing standard event ?4 votes -
"Complete Jump In! 3 Times and get a Jump In! event token" is broken.
I first suspected something about a week ago but I thought I did not level up enough, I used 4000 or 5000 Gold trying to get the token. I tried the last few days and when I play a Jump in event, I play a couple of games leave (exit app) and come back later (a hour or two) all progress is gone.
Is this normal?
5 votes -
Draft
Sorry, I lose two draft blomorrow for client’s problems
1 vote -
Erro de conexão - Caiu duas vezes durante o Draft Rápido com a conexão 100% estável.
Melhorem essa conexão, pelo amor de Deus. Qualquer oscilação na internet ou no servidor de vocês a conexão cai, fica girando a bolinha e nunca mais volta, só reiniciando o jogo. Só que aí, até reiniciar, já perdi duas rodadas, dá vontade de não jogar mais porque é toda hora isso.
3 votes -
Callaphe Beloved of the Sea
When Callaphe, Beloved of the Sea is summoned it causes the game to crash.
3 votes -
Krosan tusker without force/Toughness in momir
My Krosan Tusker token from momir came without the display of strengh/Toughness
2 votes -
Daily Quest Issues
My daily quests won’t complete. I play casting the specified spell colors and the counters never count up. No matter how many spells I cast of the correct spell color it stays at 0. I have refreshed the quests but still nothing.
3 votes -
Quest Rewards notification doesn't show the reward
I finished daily quest of “Play 45 Lands” for 750 gold, 500 mastery xp and the ticket
When the claim reward screen came up it gave me 750 gold and the ticket, but didn’t have the mastery xp in the claim reward.
As well, the tips say can refill each daily quest once per day (“you can reroll ‘them’ once per day) yet I have only been allowed to reroll only 1 quest per day.
The daily quests always give 500 mastery xp along with 500/750 gold, and now currently with MH3 they also give 45 tickets.
Daily quests which…
2 votes -
Alchemy is Only Format Available
In my play options I only have the ability to see alchemy mode. I do not even have the option to unlock all game modes from account menu.
I can not see standard play, only alchemy. Not really sure what is causing it, I completed the new player experience. I also tried to unlock all modes from the account page in case I forgot anything but there is no option to do that on my account.
8 votes -
Bug
Jogo podre, medíocre.
Os desenvolvedores tem zero respeito pelo jogador.
Em partidas não que não seja de rank ou evento, é até aceitável na mão inicial faltar terreno, vir com terrenos demais, ou terreno só de uma cor, porém a brincadeira acaba , quando você gasta OURO ou GEMA, para jogar um evento/Draft. O algoritmo de vocês é pior que existe, ou vem um milhão de cópias de uma carta na mão inicial, ou vem só um terreno, ou só terreno, ou só compra terreno, ou não compra terreno nenhum, o equilíbrio parece ainda mais imundo e injusto nos eventos,…2 votes -
報告しようとしたらマイページの編集画面に飛ばされて報告できません
報告しようとしたらマイページの編集画面に飛ばされて報告できません
1 vote -
Given game loss in Arena direct??? Only played one game????
I was given a game loss for no reason for this arena direct?? I only played one game in this I don't know why I now had to drop from the even for no reason???????
2 votes -
bloomburrow master pass
After redeeming every mastery orb, the interface puts the new content light on the store and mastery icons on the home page, even when no new things are added.
1 vote -
The Program get stop and could not initiate in windows when is checking for actives matches, and there is not active matches.
The Program get stop and could not initiate in windows when is checking for actives matches, and there is not active matches. In Windows 11. I have restar several times
2 votes -
can´t see morph
I just finished Game 1 of my match in KTK Traditional Draft.
While sideboarding, I looked at my opponent's morph to see what it was.
It was not showing me what the morph was.
Opponent plays a morph.
I win the game and we go to sideboarding.
I go to 'Look at battlefield' to see the morph and what it was.
It did not reveal to me.6 votes -
Crash during draft
Game has been crashing, not always, but it has become common, unfortunately i was drafting when it crashed, twice, i just spent money in this, since i was doing a premium draft with the token i got from the pass and i can't build a functional deck with the mess of cards i got with the automatic picks
1 vote -
Caiu
I was playing a quick drafr, when the last two games the game stopped, I had to leave and return and when I returned the game had advanced in an unfavorable way and I couldn't reverse it because the opponent took advantage of this "drop" when the game returned he presented a bug where I couldn't play the instant magic "it didn't even die" which made me lose the game again because in addition to falling again, the magic didn't work and I had to give up. conclusion I could have gotten further if it weren't for the bugs. In…
1 vote -
Bot opponent with perfect draft deck
Bot opponent with perfect draft deck. built deck was highly improbable for a draft, bot like turn behavior etc
1 vote -
Habilidad de aniquilador no funciona en draf
azlask, el flagelo desmedido no funciona su habilidad de aniquilador,
he perdido una partid de draf por eso y por tanto el draf.
me gustaria alguna compensación por dicho fallo
gracias
1 vote
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