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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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2407 results found

  1. Verguenza, estafa

    Comparto de opinión de muchos de la gran estafa de este juego y sus torneos.
    Acabo de jugar un draf en el que he perdido las 3 partidas seguidas ,
    La primera, he robado dos manas en toda la partida, y juego 23, después de 17 turnos he perdido evidentemente.
    En la segunda he robado 12 manas de 18 cartas por lo que ha sido imposible jugar, he robado 6 manas seguidos, imposible en una partida de Magic físico, totalmente imposible.
    En la tercera y última he tenido solo tres manas en toda la partida y hemos jugado más de…

    1 vote

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  2. 30th anniversary draft

    I paid to do the 30th Anniversary draft, but when I was supposed to join a table I got the "Connecting to Server" screen.

    2 votes

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  3. Matching with difference in ability

    I am a bronze ranked player.
    I ran into some Mythic and Platinum ranked players in Quick Draft.
    It was a problematic game. There is too much difference in ability.
    Isn't the management thinking about ranking players?
    These games ruined my money and time.

    1 vote

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  4. Festival: Compleatly Outmatched does NOT say phantom but cards not in collection Please fix or refund purchase

    I purchased the Festival compleatly unmatched specifically to own the cards in the deck. It does NOT say phantom as some events do. But, the cards do not appear in my collection. They only appear as cards I don't yet own. If I save the deck to my inventory I get a message that it requires my using wildcards to complete it. Please either transfer the cards or refund the purchase.

    1 vote

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  5. uscita automatica dal gioco durante Evento Historic

    Durante L'evento Historic, mtg si chiude in automatico, dopo vari tentativi riesco a rientrarci ma rimango bloccato alla ricerca dell'avversario per piu di 30 minuti, una volta passati mi riporta alla schermata principale, assegnandomi la sconfitta all'evento

    1 vote

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  6. lotus cobra not functing

    Every ranked match I play when lotus cobra is targeted by a spell it causes you to time out and you are not allowed to select the mana for it, likewise risen reef is not working it has literally caused me to lose every match I have played since the error that you have allegedly fixed with the networking error.

    1 vote

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  7. Magic 30 Virtual Ticket Experience Codes not working

    Tried to use my Magic 30 Virtual Ticket Experience Code but it says:

    "This code is not valid or has already been used the maximum amount of times for this account."

    I made sure I was using the Arena one and not the MTGO by mistake

    2 votes

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    1 comment  ·  Events  ·  Admin →
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  8. draft rápido new capenna

    Trás jugar la primera partida en el nuevo draft rápido de nueva capenna, ha desparecido el draft y para jugar tengo que volver a pagar.

    2 votes

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  9. Issue during a Phyrexia draft

    I started a draft Phyrexia draft. I saw no one coming so I wanted to leave and start again, when I exited the queue I saw that at this moment a game was found. I couldn't enter that one draft so I tried entering a new one. It worked but when I selected cards, they wouldn't add themselves to my deck. I tried exiting the draft to join it again to see if I would see the cards I chose in my deck. But what happened was that a new draft with new people began.

    1 vote

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  10. serra

    when my opponent cast permanent spell by serra paragon,every permanent he casted by serra paragon from his graveyard got an ability"when they leave the battlefield,exile it and you gain 2 life"once,so we see that his creature has "ability"x2.
    I see a lot of report about this bug so when we repair it?

    4 votes

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  11. jin gitaxian from KND inside a premier draft of ONE

    I was playing in a premier draft event of ONE and my opponent played a Jin Gitaxian from KND, how's that possible?

    0 votes

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    1 comment  ·  Events  ·  Admin →
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  12. Finalización de sellado sin alcanzar 3 derrotas ni siete victorias. me saco del sellado con 4 victorias y 2 derrotas.

    Finalización de sellado sin alcanzar 3 derrotas ni siete victorias. me saco del sellado con 4 victorias y 2 derrotas

    1 vote

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  13. Arena Crash During my draft

    Arena crash during my draft, i lost some picks.
    Follow 17lands steps.

    https://www.17lands.com/draft/ddc956bdd497490491576f24d025da88

    2 votes

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  14. Jump In event "Add to Decks" button doesn't work

    After selecting the packs for the Jump In event, i pushed the "Add to Decks" button. Usually it brings up a notification saying that the deck was added successfully. however since the 10/02/22 update, pushing that button does nothing.

    18 votes

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    3 comments  ·  Events  ·  Admin →
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  15. lost game after trying to queue for a new game

    So i trying to queue for a new game after 1:30 min waiting for it. i clicked cancel tried to queue again and found one in 20 sec. Played it, lost, and when i came back to draft screen i had 2 lost games instead of 1 which ended my draft.
    I expect a full refund on this. I couldnt even get back to play again. It was a Premier Draft Dominaria United

    4 votes

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  16. Why are the Praetor's, especially the none standard legal Praetor's, appearing in sealed pools.

    I play sealed to experience the new set and to collect the new set. If you're going to add the other Praetor's let them take up a different slot in the pack, not my rare so that I'm getting jilted on ONE mythics. This happened twice out of three drafts and the second was vorinclex which isn't even standard legal and so is mostly worthless to me since I don't have the spare cash to pump into being able to play historic.

    Please stop it, I want to play the set. I would prefer to get a refund but 400…

    1 vote

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  17. Game crasg when opening a booster

    Crash when opening a booster phyrexia ( no rewards was getting) ,please fix

    1 vote

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  18. Bug: Event does not count win

    I started a standard event, won the first game.

    IS: event shows 0 wins 0 loss
    SHOULD: event shoes 1 win

    Version: 2022.21.10.4390.972292

    I added the log from options -> report a bug -> capture log

    2 votes

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  19. Event sign-up page should say when the event ends

    PLEASE add the date when an event will end on the sign-up page for the event.

    I was going to sign up for a Brothers' War Quick Draft tonight, but the sign-up page doesn't indicate when the event is over. I had to go into the Arena Announcements web page in order to find that the dates for the BRO Quick Draft end on December 9 (two days from now).

    1 vote

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    1 comment  ·  Events  ·  Admin →
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  20. draft capenna bug

    Hello !
    I was drafting when the second round of pick and the fifth (pic1). No card see, I go to the menu trying to refresh and everything was bug (pic2). Please refund the draft, the half of my deck is ****** pick (PC)

    10 votes

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    2 comments  ·  Events  ·  Admin →
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