MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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823 results found
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Fix Golden Pack Counter
Golden pack counter was at 1. Bought 10 MAT for 10k gold. No Golden Pack. Counter at 0.
4 votes -
Card bought on daiky deals
I have a problem with a purchase that I made in daily deals, the card blast zone was bought, game currency was spent, but the card is not available when I try to create a new deck
1 vote -
Missing gold/Amount of gold didn't update
I've received Gold from mastery pass and gold from maintenance but the amount of gold didn't get updated in my account :/
3 votes -
Mastery Tree Issue
After getting an orb, I'm unable to actually use it in the mastery tree. I try to choose the set of sleeves that I want (I've already unlocked each of the steps leading up to it) and then it just says there's been an error and leaves the mastery tree.
1 vote -
packs
MOM's set collection is not finish ,but today i open new pack, i only have gem, no new rare or mr card, i try two time is also only have gem.
1 vote -
Fix the ingame store your gam
Fix the ingame store there are times we pay for things and nothing happens I just bought the phylax and rat pack and it's been 5weeks now and still don't have any of the cards I bought
1 vote -
gems
I click to buy gems and it just stays on the loading screen and never changes. Same for all gem buying options. Cant draft since I cant buy gems.....
1 vote -
Can't buy gems when not using launcher
Buying gems doesn't work when not using the Epic Games Launcher on macOS (M1 Pro). It stays stuck on "Waiting for the Server" and I need to quit the game to be able to do anything.
8 votes -
features pack
I had an offer in the store for 850 gold for new capena pack
couldn'T claim it ( eveything seemed fine with the game tought )
I shutdown MTG Arena and rebooted...just in case
Came back..offe ris gone :-(2 votes -
Can't See Daily Deals
Can't see Daily Deals
7 votes -
15 Alchemy boosters?
Hello, in the shop there's no more the option to buy 15 Alchemy boosters at the discounted price of 10000 gold (and I assure you I never ever bought cards this way). Can you please restore this feature, Wizards (maybe when Wilds of Eldraine Alchemy will come out)?
1 vote -
duplicate protection
duplicate protection is not working; I have collected about half of MOM and I'm getting only Gems, no rates except from the special reprint add on list. Only gems as though I had collected the entire set, this is for the last 50 packs or so. I am possibly ready to quit the game over this.
3 votes -
Refund/replacement for mythic pack - Mythic Pack False Advertising
I purchased a mythic rare pack and did not receive a mythic rare nor a mythic rare wildcard. This is at least the second time this has happened and seems to be an issue that has been happening for quite some time. Please fix this issue, that's false advertising!
11 votes -
Explorer Anthology 2 card list
I made an accidental purchase on the bundle when trying to figure out which cards are in the bundle. There's usually a list to the right side, but nothing this time. 25k gold drained on a format I don't yet play.
Please include the card list on all bundles, because the contents are unidentifiable on my phone with old eyes.
At least they are 4x of each card, so that was a surprise, but this doesn't help me in alchemy :/2 votes -
No duplicate protection for MOM Rares
I am not rare complete for MOM however last two packs I’ve purchased I’ve received gems for MOM rares
Platform is IOS1 vote -
Perdida de sobres
He abierto 33 sobres que tenía y las cartas no se han añadido a mi colección, ni están los sobres.
1 vote -
Purchased infinity orbital lands for the first time on iphone but they are not showing up in my collection.
I’m using an iPhone and I just purchased the unfinity orbital lands in the store for the first time for 4000 gold. When I went to add them to my deck they aren’t showing up in my collection. No matter how I search for them. Is anyone else having this issue or is it just me?
1 vote -
explorer antholgy 2 not lsited
Explorer anthology 2 is not listed on my store or in bundles
10 votes -
Issue with opening packs
I opened 10 mythic rare packs and 4 regular packs from Wilds of Eldraine. Many of the cards required from the packs are not in my card selection (Spellbook vendor, Food coma, Three blind mice to name a few). I used three rare and eight common wildcards (that I can remember) to redeem cards before noticed that many cards are missing.
1 vote -
Standard packs: ONE appears with a warning that is not standard legal
If you select some Standard expansions (i.e. ONE), when you buy packs, it appears that they are not Standard legal. I think this may depend from the fact that the rotation changed this year.
1 vote
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