MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
--------------
If you receive an error message that your attachment did not upload, please check to make sure it is smaller than 50 MB.
828 results found
-
Unable to purchase Baldurs Gate Wyll Pack bundle on iOS
The choice to purchase the Baldur's Gate Wyll Pack bundle is missing in the store for IOS devices.
Only the Lae'zel Play bundle is available
I can see the Wyll Pack Bundle from my desktop6 votes -
Packs Contained One Card Each, Missing the Rest
I just cashed in 3000 coins for 3 regular Dominaria United packs and went to go open them. The first pack opened normally, displaying all the cards on the screen. I still had two packs left to open, but when I clicked on the next pack it just showed me two rare cards at the same time, already revealed, and no other cards in the pack, and apparently that action consumed BOTH of my packs. I'm not seeing any other cards in my collection that could have been the undisplayed cards from those incomplete packs.
2 votes -
Store Daily Deals
If it costs 3000 gold to buy a rare card style normally, then why would the Daily Deals for the pain land styles (such as Adarkar Wastes) also be for 3000 gold? Especially when they claim to be 40% off? I would like some sort of refund for the gold/gems I spent on these styles because of my lack of discount.
TLDR; The 40% discount on the Daily Deals in the Store are not reduced in price at all, let alone 40%.
3 votes -
Daily Deals not showing for a few days now
Daily Deal not showing up for a few days now
1 vote -
Duplicate rare received in Alchemy Horizons: Baldur's Gate pack
I bought a pack of Alchemy Horizons: Baldur's Gate from the in-app store (PC version of Arena). The rare in that pack was one of which I already had 4 copies, so that I just had 20 gems added to my account.
Booster packs are supposed to be duplicate-protected, but this one wasn't.1 vote -
Trade in System
Please make some way to trade in cards for wild cards. I’ve spent a couple hundred dollars on this game and can hardly finish a deck. It’s very difficult to get the cards you want because there are very few rewards for you to earn… so then I fall into the trap and buy gems. As a new player, I’ve made a lot of mistakes. Please come up with some kind of way to trade. I don’t care if it’s only rare! Or even if you have to trade in 5 or for just 1 wild! At least that’s a…
10 votes -
新規にunlockした、Secret Lairのアクティベーションコードが「コードは既に入力済みです」と言われます。
新規にunlockした、Secret Lairのアクティベーションコードが「コードは既に入力済みです」と言われます。
コードそのものをここに書くのはまずそうなので控えますが、「Warhammer Bundle - MTG Arena Redemption」のアクティベーションコードです。2 votes -
1 vote
-
Store ate my gems
Bought Aetherworks Marvels with gems and it isn't in my library
2 votes -
No Jump In Tokens in Mastery pass
I cannot see the advertised Jump In Token rewards in mastery pass, only the extra boosters/IRCs.
They be added to our collection at a what levels?
3 votes -
Mythic Pack discounted price counted wrong
Daily deal is showing 1 Mythic Pack Kamigava as 15% off.
The discount is counted wrong or advertised falsely.
Current price 1150 gold is only 11.5% discount. 1150/1300 = 11.5% discount so this is false advertising.
Correct price for 15% discount should be 1300*0,85=1105 or in arena prices 1100 gold.
Same issue is true when paid with gems. Correct discount should be 221 gems.4 votes -
IOS Eldraine Mythic Pack gives Gems and Oko instead of one Mythic card that is missing on the collection or a Gold Wildcard
This was yesterday 14/12/2022 on Latest Patch on iPad, I did bought mythic packs after of Eldraine and they worked fine. I believe this was an API/Sync issue, but I could not replicate as a consumer.
1 vote -
Pack has no rare and missing pictures
I bought a pack of Alchemy today and it gave me an Alchemy Streets of New Capenna pack. I opened it and it did not contain a rare or mythic. Instead it contained a retro ichor wellspring. It also had several cards that were missing. It had pictures of "Totally Lost" with an error symbol on them. I wasted 1000 coins to not even get a rare.
1 vote -
Missing 5th mythic pack from bundle
After opening 4 out of 5 mythic packs, the 5th pack disappeared.
7 votes -
Don't See Unfinity Shocklands Listed in the MtGA Store
Hi! I'm interested in purchasing the Unfinity Shocklands from the MtGA store, but they aren't listed. I thought I had purchased them previously, but not all of them appear in my collection. Please either help me make the purchase or determine why, if I've already purchased them, not all of them are in my collection.
I play on an iPad Pro and a MacBook Pro. Both are running the latest versions of the OS.
Thanks!
1 vote -
パックを剥いたらジェムが出てきた
兄弟戦争のパックを剥いたら20ジェムが出てきた。
マウスカーソルを当てると、このパックの神話レアは全て揃いましたといったメッセージが出ていたが、まだ揃っていない。1 vote -
Bought a card on the deals tab and it is not in my cards I own.
I bought one of the deals on dragon cards in the “deals” section of the store. After purchasing it, I looked in my card collection and it did not appear in there. But my money (in game currency) was taken.
2 votes -
Daily Deal lists false discount
The daily deal for 8/23/2022 includes a mythic pack of Streets of New Capenna. It is listed as 15% off, but the actual discount is less than 12%. I guess I have to hope that this is mere negligence/incompetence, but regardless of the reason, players are owed recompense for this blatant false advertising.
3 votes -
brought a Urza, Lord Protector in the deals offers but he isn't in my inventory
I bought a Urza, Lord Protector in the offer deals this week but he is not on my pools of cards. I can't find it anywhere, i even made a search by name and he was not found.
1 vote -
American flag card sleeve
Every single day I get on and I hope that the American flag is in the daily deals I play more than 95% of all players for the past 2 years I spend money and I play every single day every moment I get and the only thing I wish for is the American flag card sleeve please I will pay anything I just really really want this in my collection and on my cards for every game that I play
1 vote
.png){kind=link}
.png){kind=link}
- Don't see your idea?