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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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3368 results found

  1. Not allowed to play ranked on phone

    Not allowed to select any option other than unranked standard play, regardless of the deck type i select. However if i select ranked from my recent play history i can play, im just not allowed to press the accept button when i manually select ranked, it is greyed out and does not give me a reason.

    3 votes

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  2. Match history

    Hi,
    We play several matches throughout the game, it would be very good (not to say essential) a history of these matches, so that we can review, a win/lose percentage, we are still missing basic things in the game.

    3 votes

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  3. Leave Historic Alone - Please don’t rebalance the format.

    If Historic is affected by rebalanced cards, I will be deleting the client and moving on to Heathstone or Runeterra. I’ve already sold out of paper magic due to my issues with development in all formats in paper. Game design since War of the Spark has reached a boiling point. Please don’t take our last bastion in Arena and affect Historic. If you must launch Alchemy as a format, please keep rebalanced cards segregated to only that format. I’ve never once reached out to strictly complain when there wasnt a technical issue I experienced but feel compelled, and I know…

    24 votes

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  4. WHALES UP IN HERE.....???!!!

    DEAR DEV'S,
    MY PROBLEM IS THAT IT SEEMS LIKE THERE ARE ALOT OF WHALES PLAYING THIS GAME, WHICH LEADS TO FAVORITIZM SIMPLY BECAUSE THEY SPEND THE MONEY TO GET THAT FAVORITISM. I UNDERSTAND THAT. I'M A BROKE BOY THAT HAS BEEN ON THIS GAME SINCE THE BEGINING. I'LL NEVER STOP BECAUSE IT IS SO FLIPPIN FANTASTIC. I SLOWLY BUILD DECKS WITH THE WILDS I WIN. MOST OF MY DECKS ARE DEVESTATING WHEN I PLAY THEM IN DIRECT GAMES WITH FRIENDS. IT SEEMS MORE EVENLY MATCH IN THAT ARENA. SO, WITH WHAT I SAID IN MIND, I WILL TURN TO MY…

    1 vote

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  5. Game crashes

    I'm used with crash issues with this game sometimes but today it's the third time and less frequently should be welcome.
    The game freezes then nothing to do other than stop and launch again ...

    PC with WIN 11

    2 votes

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  6. Unearth

    I just experienced a game of arena cube where the unearth ability on phyrexian dragon engine brought it back to the battlefield permanently and without haste

    1 vote

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  7. Key to the Archive

    I believe you should take a look at Key to the Archive. In addition to its ability to break the color identity deck building restriction, the ability to draft an efficient win condition like Approach of the Second Sun is problematic.

    The decks I've encountered have many ways to draw Approach of the Second Sun either the next turn or the one after that. Unless you have counter magic or you cannot win and this puts a serious timer on the game. Consider Shanna, Purifying Blade which draws cards like crazy...

    1 vote

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  8. Voice of the Blessed / Traveling Minister interaction

    I had a Voice of the Blessed in play and, on two different turns, tapped my Traveling Minister to gain a life, also targeting my Voice of the Blessed - it only received the +1/+0 bonus from the ability of the Minister, not the +1/+1 counter from the lifegain.

    1 vote

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  9. card power/toughness invisible to colorblind when blue - easy fix

    When cards power/toughness gets modified and those numbers turn blue, the result is invisible to me. I am mildly colorblind but have never experienced this visual anomaly on a device.

    This is a bug. This is shameful for a serious product to not make simple accommodations for visual differences in the population. This never should have gotten through beta testing.

    Change the color!

    5 votes

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  10. Humiliate, not reading as “targeting” my creature.

    The card Humiliate allows a player to see an opponent’s hand and select a card for discard, and also put a +1+1 counter on a creature the player controls.

    I put this in a deck with illuminator virtuoso, and also Mavinda, student advocate, both of which have interactions with “targeting” a creature the player controls. However neither triggered. The virtuoso did not connive when I put the +1+1 on it with Humiliate. And, when I attempted to cast Humiliate from the graveyard with Mavinda it required me to pay the extra 8 mana (for cards not targeting a creature I…

    1 vote

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  11. Card mana modified wrong

    my 'Geistlight Snare' in my hand did not modify its mana cost to 1U while I had an ascendant spirit and a rattlechain on the battlefield. This was the first time I encountered this issue after today's update.

    1 vote

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  12. Adventure of forgotten realm commander decks

    More Adventure of the forgotten realm cards from commander decks like Klauth unrivaled ancient, Vronidss rage of ancient

    1 vote

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  13. iphone 8

    IOS Game crashes, deleted app, reloaded app, logged in, downloaded additional 1016 MB, got in, played a game, closed the app, but app does not open. Using iphone 8Plus, only using 88GB of 256GB avail. The MTG Arena app on laptop working fine, so it's not an issue with my account?

    8 votes

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  14. Mastery Pass - Click to Continue finishes visual rewards

    When buying the Mastery Pass, the first page of rewards you are getting shows up, with the next options being a button labelled "Claim", or the text at the bottom showing "Click to Continue". Clicking in a place other than the Claim button will end the process of seeing what you obtained (e.g. mythics and packs), which significantly reduces the fun of the Mastery Pass.

    1 vote

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  15. Mythic

    Mythic pack gives rare wildcard and nothing in the invention slot. This is as bad as paying for a MM OR MH2 pack and not receiving any rare cards.

    1 vote

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  16. Product suggestion: Please keep alchemy out of historic.

    This is a betrayal of trust. It sounds dramatic, but its not. We are players of a collecting game and get cards by varied mixtures of time and money to obtain the parts to play a game. If a player is spending time and money on your game they should feel trust that the literal format will not be removed.
    regardless of how you frame it, Alchemy Historic and Historic are not the same format and as more sets come out that divide between the two will grow ever wider.
    You can talk of compensation for cards that are changed,…

    23 votes

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  17. Give Experience and Gold in small amounts even in lost games.

    This game is currently flawed horrendously. You reward games won and punish for games lost even though a lot of that has to do with the matchmaking or shuffling issues. Give 10 exp and 5 gold for each lost game so its not a complete waste of time playing this game. Seriously start listening to suggestions as well.

    2 votes

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  18. defiler kicker

    Given:
    defiler of instinct on the battlefield,
    5 untapped mana
    When:
    Play Halana and pay 2 life to pay (R),
    tapping 3 lands to pay total cost of 4,
    1 forest and 1 karplusan forest remain untapped
    Then:
    Cannot kick yavimaya iconoclast by tapping 2 available lands and spending 2 life for (R) kicker cost,
    yavimaya can only be cast for 2 mana (unkicked)

    1 vote

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  19. sparky

    I play MTG Arena every day. I was wondering if sparky could have a way to set the competition level ? That way when you test a new deck, you can set it to a level that's not so easy to beat.

    5 votes

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  20. Report Function for roping intentionally

    Countless times in my experience (and I'm sure thousands of others experiences) has the opponent decided that they are losing the match or that it is not going their way. No one is a stranger to flooding out, getting mana screwed, or simply not finding the answers that your deck can provide and I understand this frustration; it is simply in the nature of a game where you draw cards at random and sometimes it sucks. Taking the intentional action of AFK'ing or simply waiting for all of your ropes or accumulated time-outs in spite of this frustration is, however,…

    8 votes

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