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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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11960 results found

  1. Game keeps freezing windows

    After the new update (which I'm aware I can't even attempt to update the game on my phone) I am also unable to play the game on my PC. It freezes the moment I try to do anything. For reference this is on windows.

    31 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  2. Mastery Pass Rewards not working

    From level 33 to 41 today I have not received any of my Mastery Pass premium rewards, only the top row of rewards.

    24 votes

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  3. Update download causing app to crash

    App crashes when trying to download the current update on Android

    28 votes

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  4. Graveyard Priority Lag

    When playing (Bloomburrow Premier Draft, around 4-6pm on 7/30/23) and the other player has priority, I've been unable to click on the graveyard apart from seeing the top card. Once priority passes to me, or some other unknown period of time triggers, the graveyard is shown to me, even if several minutes/phases later. When it's my priority, I'm freely able to view their graveyard as normal.

    40 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  5. cant play triomes in chromatic cube

    The triomes in the cube have a different art style so I can't put them in my deck despite this event should be phantom. I don't own the triomes and I don't want to pay 600 gems to get an art upgrade for a phantom event ????

    58 votes

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    3 comments  ·  Events  ·  Admin →
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  6. We present solutions to 183 cases of Korean mistranslation.

    I am a user who is having fun playing MTG in Korea.

    But I'm tired of your hundreds of mistranslations. so I checked your DB files and distributed translation modification patches.

    Nevertheless, I report like this to solve the situation that cannot be solved by mistranslation and user patches pouring out every patch.

    I noted the record that needs to be changed by referring to your DB table.

    In the case of the Localizations table, the records with CARDNAME were omitted, but please revise this as well.

    It is divided into two legends, and each of the contents is as…

    33 votes

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  7. Unable to sideboard in best of 3

    Unable to use the sideboard in best of 3. I tried to sideboard and the cards won’t get added into my deck. If I take a card out I cannot readd it either unless I clear the app and reload it

    32 votes

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    4 comments  ·  Gameplay  ·  Admin →
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  8. Could not see or block bestow creature after it fell off

    Could not interact or block a bestow creature once it feel off it was hidden behind a card on field and couldn’t even see it attacking. I play on iPhone

    53 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  9. 252 votes

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    62 comments  ·  Events  ·  Admin →
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  10. Bug Report: Clicking store, packs, decks, and other things cause program to freeze or crash.

    Using PC/Windows 10. When selecting store, packs, or decks, or attempting to play certain games, game either freezes with "waiting for the server" and frozen ring or blank screen, or game crashes.

    26 votes

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  11. 直近のアップデート(2024/9/13 v2024.40.30) でのバグ

    In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
    Sep 12, 2024 - 15:30 UTC
    Scheduled - @MTG_Arena maintenance will occur to deploy the 2024.40.30 game update, containing important backend updates. Please Note: Players should expect a larger than normal download as part of this update.

    📥 Large download required.
    🔄 Restart required.
    ⏲️ ~3 hour estimated deployment.
    Sep 12, 2024 15:30-18:30 UTC


    https://magicthegatheringarena.statuspage.io/

    1. Give us the steps to reproduce the bug

    ランチャーを起動してダウンロードを進行する

    1.   Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
      

      PC

    2.   Enter the actual results you’re experiencing
      

      添付した画像の画面が出てダウンロードが進行しない

    3.   Enter the
    4 votes

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  12. K'rrik, Son of Yawgmoth casting bug

    K'rrik, Son of Yawgmoth casting bug

    Attempted to cast K'rrik with 6 lands and 1 eldrazi spawn, and 2 life

    Phyrexian casting interface bugged

    Interface described Surveil rules

    Couldn't sacrifice Eldrazi spawn for mana

    Couldn't cancel nor complete casting the spell, buttons didn't work

    Softlocked

    43 votes

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    9 comments  ·  Gameplay  ·  Admin →
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  13. 67 votes

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  14. Duskmourne Alchemy Event Bug at 11/06

    Since 11/05/2024 the alchemy event (Bo1) is giving OTJ Alchemy packs as reward instead of Duskmourne ones.
    For me, are already 3 events that I recieve the wrong rewards.

    15 votes

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    5 comments  ·  Events  ·  Admin →
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  15. Kiora, Behemoth Beckoner's art was removed from E: BLC during today's patch

    Kiora, Behemoth Beckoner's art was removed from E: BLC during today's patch 8/20/2024. As a huge fan of Mono G I was wondering if this was intentional or just a bug? Attached is the missing art from E: BLC that was there from the prior patch, Kiora search from today's patch, and E: BLC search from today's patch.

    30 votes

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    3 comments  ·  Store  ·  Admin →
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  16. FDN Starter Decks Incomplete

    The starter decks given to us on FDN's launch are missing names and even their respective Temples.

    I got my Temple of Triumph and Temple of Abandon, but the other 8 FDN Temples are missing from my starter decks. Additionally, half of them are unnamed in the Decks menu, and restarting the client doesn't change anything. I've also heard this issue raised by other Arena players, so I know it's not unique to me.

    Please restore these decks for us. Thank you.

    16 votes

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  17. MTGA stops responding after 9/12 update when hovering over any daily quest

    Updated with 9/12/24 update full 9 g update. When I start MTGA everything is normal. as soon as I hover over any daily quest, it locks up and says "not responding". Wiped and reloaded 3 times. no change. read the net and clears DNS etc. reboot several times. no change. using Windows 11 pro 64 bit.

    25 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  18. Arena freezing

    Since the last update, Arena is continiously freezing (While playing, deck building, etc...) on PC.
    I do not have this issue with my mobile device (Android).

    This is a real issue as i do not like playing on my phone.

    Please, hurry up solving this bug.

    Best regards and good luck to the technical team.

    27 votes

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  19. Arena freezes after any action

    Arena freezes if I try to do anything, e.g. re-roll quests or access the store. I'm using windows 10 and restarting didn't help.

    28 votes

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  20. Mastery pass

    Mastery Pass not being accredited.

    22 votes

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