MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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24204 results found
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15 votes
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quick draft currently waiting
quick draft stucked to "currently waiting" screen.
can't face opponents15 votes -
No matchmaking for Starter Deck Duel after OTJ update
I have been trying repeatedly to start a match in the Starter Deck Duel queue. Arena is not making a match. This is all happening after the recent OTJ set update today.
10 votes -
25 votes
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Call A Surprise Witness style not awarded from MKM Story Festival
I was not properly awarded the alternate card style for Call A Surprise Witness from the MKM story decks festival, despite the reward being listed as given out just for entering the festival.
17 votes -
Incinerator of the Guilty = Get Stuck
Bug: When playing Incinerator of the Guilty if I don't have anything in my graveyard but I get into the dialog about collecting evidence and I can't get out of it so I have to concede the game. This has happened twice.
15 votes -
I can't see Side board cards on Decks page.
I can't see Side board cards on Decks page.
So I can't construct decks.
When I picked a card from Sideboardtab, one after another other Sideboard card pop up.
I want to buil deck soon.
please.14 votes -
Sideboard not showing
Sideboard isn't showing during construction. Can't really play constructed until this gets fixed.
15 votes -
Best-of-3 incomplete sideboard in deck overview
Since the last update, the sideboard in the deck overview is not fully visible.
15 votes -
assemble the players
Double assemble the players makes the game lock when trying to cast off of the top.
19 votes -
Sideboard gone for Bo3
Sideboard does not show past Bo1 section in deckbuilding after OTJ update
12 votes -
We still can't log in
"all systems operational" and "no incidents reported today" how do you make such absurd statements while not acknowledging a critical issue like players not being able to log in for 10 hours
33 votes -
Cannot Connect
Stuck at launch screen since update started today (12/12). Device is irrelevant, reinstall is irrelevant - have used all prior troubleshooting articles. Customer service won't help
34 votes -
All game modes locked
All game modes including tutorial and color challenges are locked. Unable to play any game mode but can see decks and access store
36 votes -
30 votes
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Sideboard only showing 4/15 cards when in deckbuilding
I am trying to modify my sideboard for my timeless Bo3 with the new set just dropping. My sideboard states that it has 15 cards in it, but only my companion and 3 additional cards show. I have not modified anything. I am able to add cards, but then it says that I am over the 15 card limit.
11 votes -
13 votes
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Error Updating Data
On both my iPhone and my MacBook Pro computer, I've started getting an error message that says "Error Updating Data: PLease Check Your Connection and try again" every time I try to open MTGA. This only started happening yesterday, but I've been playing MTGA since 2021, so it's a new issue. It's started happening on both devices at the same time, so it's not a single device issue.
18 votes -
Problem with Friend Challenges--Network Error--Unable to submit deck
I'm running a Powerbook Pro (2018) with OS 12.7.1. When I try a friend challenge with my son, who is on a PC, he gets into the game right away and I get "Network Error--Unable to Submit Deck" regardless of what deck I submit. This has been going on for a few days. It does not matter who initiates the challenge--it's always the same result for me.
33 votes -
Fix logins LMAO
Still can't log in after 5 hours and wotc still hasn't acknowledged that all systems are NOT OPERATIONAL
31 votes
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