MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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11960 results found
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32 votes
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psychic frog horizon hideaway event
Suggestion for the horizon hideaway event
Remove the gem paywall, if you cant remove it then greatly reduce the amount of gems needed, why anyone would think its a good idea to make it so users and consumers of your product have to pay a fake currency to be able to pay a temporary fake currency to get limited time offers is astounding to me34 votes -
10/22のメンテから接続するたびにネットワークエラーがでる
何度かトライしてやっとプレイできるが、
1プレイ後に再度
ネットワークエラー コレクション情報を取得できませんでした もう一度お確かめくださいと出力される。
再インストールしても同じ、かつツイッターで検索しても同様の事例がある。20 votes -
Game is freezing since the 9/12/24 update
After yesterday's update the game continues to freeze. I play the game on my windows based PC. I have uninstalled and restarted the computer but it continues to freeze and I have to wait for the "shut the program" or "wait for the program to respond" window to pop up before I can close the MTG arena app.
25 votes -
Crash on load after Bloomburrow update
When the startup sequence finishes "loading initial scene" the application immediately quits to desktop. This has only occurred since downloading the Bloomburrow update a few minutes ago. There are multiple users on reddit that have reported the same issue: https://www.reddit.com/r/MagicArena/comments/1efx123/anyone_else_getting_a_crash_after_the_update/
22 votes -
post update - freeze - if i change to change quest or if i try to open a pack
After the update on Sept 12 I can no longer change quests (game freezes and needs to be restarted) and i can no longer open packs of cards (same result).
Many, many more random freezes but those two are consistent every time.
25 votes -
Valkyries'call interaction with Youthful valkyrie is bugged
Valkyrie's call interaction with Youthful Valkyrie seems to be bugged. As the card returned by Valkyrie's call are angels, Youthful Valkyrie ability should trigger but it does not.
Step to reproduce :
1- Have Youthful valkyrie, another non token non-angel creature and Valkyrie's call in play
2-Have the non-token / non-angel creature die
3- Valkyries call trigger, returning the creature as an angel, however Youthful Valkyrie does not trigger12 votes -
Can't change deck image after BLB update (Only once in a while actually)
Like title say, after the BLB update gone online, i could change the deck image only once in a while, rest of the time the drag and drop showed the "drag here a card to change the image" thing but it didnt change.
20 votes -
Stuck waiting for opponent
Cannot play the game, whenever I open the app it immediately goes into a screen with the text "Waiting for opponent".
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85 votes -
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Jump in Quest won’t progress
The complete jump in 3 times quest will not progress. I have tried winning jump in then resigning ( repeated 3 times over). Then I had tried winning 3 matches on each jump in then resigning and did that 3 times but it did not progress so I have been stuck with out being able to progress for months now!
57 votes -
[Bug] Deck image doesn't change in Bloomburrow
- Start the game
- Chose "Decks" menu above
- Push "big PLUS" to create new deck
- Add one card to the deck
- Add another card to the deck
- Take second added card and drag it to deck image
Expecting result: Deck image changes to your second card image
Actual result: Deck image doesn't changeWindows 11, Steam
29 votes -
DAILY QUEST ROLL CRASH THE APP
After the update of today 13.09.2024, when i roll the quests, the game crash.
22 votes -
Mastery xp not adding
Mastery xp from weekly xp quest is not adding to my mastery pass total.
Also getting into contact with support seems impossible to get a direct fix.29 votes -
Cannot submit deck, trouble connecting in direct matches
Not able to connect in direct matches, notification saying cannot submit deck than kicked off.
156 votes -
Emmara, Soul of the Accord Convoke duplicate triggers
Emmara, Soul of the Accord is bugged when used to convoke cast a spell. When using Emmara to convoke, the triggered ability creating tokens produces multiple triggers instead of the single trigger.
Recreated in Bot Mode, with just Emmara on the board and Aerial Boost which produced 8 Emmara triggers.
15 votes -
Win recorded as loss
I was playing OTJ draft with two losses and 0 wins. I won my next match but the app recorded both 1 loss and 1 win. Since that totaled 3 losses, I’m not able to continue.
59 votes -
MTGA Crashes When Casting Koma
Hello, as the title says, MTGA crashes on every cast of Koma, Cosmos Serpent. This issue occurred while playing on my iPhone and in the Arena Cube Draft. Thanks!
75 votes -
Game Crash After update
After the update to arena on 9/12/24, the game asks to download additional data. I clicked the download button and the game crashes and never downloads anything. Android, Samsung galaxy s22. I have powered the phone off, and tried again. It still did not work.
23 votes -
Bug Mastery pass
I'm not receiving the rewards from the Premium Mastery Pass
19 votes -
mastery pass rewards
Missing mastery pass rewards for level 6,7, and 8 Duskmourn
21 votes
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