MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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11959 results found
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Quick draft loss, never played
Was in a quick draft, hit play. Went to loading screen, sat with an unending spinning timer that hid the cancel button. Upon closing and reopening the app, I had one more loss than previously without ever even seeing the match. I'm asking simply for my 750 gems back or 5000 gold as I've been putting a lot of $ into this game and if customer support cannot redeem a honest mistake on their clients end I will happily quit donating my money for drafts.
9 votes -
mythic booster
So, i just bought a mythic booster and instead i got a wild rare. I thougt that i would get a mythic wild or mythic card with this boosters. What's up ?
8 votes -
Ban Minion of the mighty
I would like someone to answer me …is it normal that I lose my match just able to play a land and a creature ?
Do. U think it’s nice enjoy this kind of games ?
22 damages while I have time only to play one land ?
Ok the game is fast but this is comic ridicolous..it’s something the players will leave the game because it’s unreal
14 votes -
Disable alchemy
I suggest an option to disable alchemy from Arena for hardcore magic players who are not interested in these new versions.
I understand that you are trying to be innovative and some players may actually like Alchemy. But, consider that the real MTG players don't want to be bombarded with spams of alchemy events and boosters.10 votes -
Scurry Oak + life gain = broken
Ban Scurry Oak please...as other posts..this combo with enchantments like Ajani's welcome is pure brokeness
16 votes -
Card Disappears from pool
First SNC Quick draft. P3P14 picked Raffine's Guidance. Card dissapeared from my pool when it came to deck building
19 votes -
Sideboard bug
Actual Outcome: Best of 3 sideboard reduces in size to 7-card Best of 1 sideboard. Remainder of sideboard edited out of the deck after match.
Desired Outcome: That whenever I challenge a friend to a Best of 3 match that the game allows each of us to use our selected sideboards. That I will not have to edit the deck to add the sideboard back into the deck for the missing cards.
I have had this happen numerous times with two different friends. I also have no issues using the Best of 3 sideboard during normal Traditional matches. The issue…
9 votes -
card frozen on stack
Playing on the iPhone (11). went to cast elite spellbinder and the game lost connection for a second. when it re connected the spellbinder was stuck on the stack position. play proceeded normally but I could not interact with the spellbinder. it would highlight blue at the start of my turn like other cards in your hand you can cast, but then it would go away if i did anything. card was still on the stack when game ended.
9 votes -
Crew/ Blood token sacrifice bug
When trying to sacrifice a blood token or trying to crew a vehicle the game freezes and will not let you proceed, it will run your timer until you pass the turn over to your opponent or concede.
9 votes -
MTG Arena hangs when trying to exit game (only happens when run from Epic Games launcher)
MTG Arena shouldn't hang when I'm done playing! Has been happening constantly since updating the Epic game launcher last week. When running MTGA.exe directly from the install location, the issue doesn't occur, so it seems to be related to the EGS launcher.
NOTE: other games launched from EGS do not have any such issue...Windows 10 Pro, Ryzen 5600, 32GB RAM, NVidia 3060ti
44 votes -
Stuck at black screen after restarting arena after game freeze
Steps to reproduce: Close the arena app after a game freeze in the middle of a match. Start the app again, at this point the game automatically rejoins the match. Complete the match by winning or loosing. You see a spinner and get stuck at a black screen. This hasn’t always been the case, one or two updates ago I had several game freezes but never ended up at a black screen.
Platform: iOS
Expected result: End up in the game lobby6 votes -
60/120 fps support for ios/android
We need to be able to utilize both 60 and 120hz displays for mobile. I understand locked 30 fps preserves the battery life but it is not a big issue for tablet devices. There is an unofficial 120 fps solution for Hearthstone and it makes playing on my ipad so much more enjoyable and the game looks buttery smooth! Please consider it.
22 votes -
March of Swirling Mist
During a sealed event for neon dynasty, the card 'March of Swirling Mist' failed to do anything, costing me a game. I selected a value for x, paid the mana, and it didn't let me pick creatures to phase out.
27 votes -
cosmos elixir
In French, there exists 2 versions of "Cosmos Elixir", only one in English.
But in game, even when the 1st Version is played on battefield (1 life + scry 1) it's the second version that is applied (2 life).
5 votes -
Cant Challenge Player
Every Time i go to challenge a specific player, will let me select a deck and type the name in but it says "cant submit deck" I am using the premade decks. Then when you retry you timeout of server connection. This issue has persisted since the last update. Hope it will be fixed soon
5 votes -
Can’t Target Sheoldred, the Apocalypse
Can’t target Sheoldred, the Apocalypse with neither Infernal Grasp nor Soul Transfer. Could target all other creatures.
6 votes -
Purachse from daily deals not added to collection
I purchased Garruk, Wrath of the Wilds from daily deals. Its not in my collection and gold is gone. Thank you very much.
10 votes -
デッキのインポートが正しく動かない
バージョン2022.20.1.4318.962619
日本語版、デッキのインポートが正しく動かない切り崩し (DMU) 89
冥府の掌握 (MID) 107のインポートがエラーになる
デッキをエクスポートしてすぐインポートしてもエラーになる7 votes -
Server Connection Issue
I was casting Shivan Devastator, when the connecting to server screen popped up right before I could select a value for X. Once the server reconnected, the Shivan Devestator remained suspended as shown in the attached screenshot. Previously I had cast a Time Warp I had gotten from Key to the Archive, after attacking with my Ancient Copper Dragon so I could get the treasure tokens to cast the aforementioned spells. Had there not been a server issue, I would have won the game right there, as the Time Warp would have allowed me to attack again. Instead, I almost…
5 votes -
Please don't have rebalances done for Alchemy affect Historic
Changes to ban/suspend/rebalance cards in Alchemy should have no impact on the cards in Historic.
If a card is problematic in historic and you want to re-balance it specifically with that format in mind rather then ban it then I'm fine with that (though not everyone is).
As a historic player I get excited for the most powerful cards that come out with each standard set since they are the most likely to be playable in historic. But them being powerful also means they are now the most likely cards to be nerfed based on Alchemy power level which dampens…
60 votes
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