MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
--------------
If you receive an error message that your attachment did not upload, please check to make sure it is smaller than 50 MB.
13311 results found
-
プレミアドラフトで対戦中にフリーズ
プレミアドラフト対戦中にフリーズしました。
再起動したところ敗戦になりました。
対応おねがいします。8 votes -
Mono white lifegain/matchmaking
Why are 80% of my games I play against mono white life gain or black/white life gain? Every deck is the exact same combos and cards and it’s getting annoying. I mostly play historic. If I’m not playing against them I’m playing against green elf’s or blue control and when I mean control I mean every spell in their deck is a counter spell or bounce spell. Again those decks always being the same. All I’m asking is to ban some cards or do something about matchmaking so I’m not playing against the same decks every match.
11 votes -
Constructed rank not raising with standard!
Constructed rank not changing with standard battles!
30 votes -
Historic should have different alchemy rules
Only cards currently banned in historic should require the alchemy version. For instance, omnath sure only allow the alchemy version in historic. But it makes 0 sense to nerf standard legal cards in a format as powerful as historic.
It’s crazy, if historic was weaker than standard sure. But why ruin perfectly good cards that weren’t even too good in standard.
Leave the nerfs to alchemy for non banned historic cards, alchemy is a super cool format but should not change historic unless it’s enhancing it.
This really really makes 0 sense.
36 votes -
750 XP quest gave 500 XP
I completed a 750 xp quest shortly after reaching a new level on my mastery path. My current xp is at 500, which leads me to think I was awarded 500xp rather than 750 xp.
46 votes -
Friendly brawl not functioning
Since the new update, when I try to make a friendly brawl on Android, my screen shows friendly brawl but my friend shows 60 card deck, and when I select a brawl deck it says invalid deck option. And vice versa, when they send one to me. This will then bug the game and will have to close the app fully.
33 votes -
Screen blocked at "Loading the cards database"
Screen blocked at "Loading the cards database".
Hello.
I played on a PC. Since I've downloaded the update of Wednesday, the 11st of August 2022, I can't load my game. The screen is blocked at "Loading the cards database". How can I deblock it please ? I thank you in advance.
Kind regards.
6 votes -
loading card database
Stuck on loading card database after 8/12 update on PC. updated successfully, played for a half hour or so, closed the app, opened it later, downloaded another update, and now i'm stuck here:
6 votes -
Bug loading challenge match
Whenever challenging a friend to a 60 card match on mobile magic arena it gives error for mismatched settings involving best of x matches and doesn't load the match. This has happened back to back 4 times trying to challenge same friend in both best of three and best of one matches. Happened also when my friend sent the challenge instead of me.
8 votes -
Match history
Hi,
We play several matches throughout the game, it would be very good (not to say essential) a history of these matches, so that we can review, a win/lose percentage, we are still missing basic things in the game.5 votes -
Can’t launch the game
After update it doesn’t even launch the game ..any to do ?
13 votes -
Alchemy is garbage
Alchemy is garbage. I have deleted my clients and won't be reinstalling them until this change is rolled back or I am refunded every cent I've ever spent on this game.
35 votes -
Screen Resolution
PC
Cant change resolution.
No other options.
Game start in window mode by default no matter how I set it. Edit the reg but the game overwrites when it start.
Was playing 1280x720 before. My monitor is 1024x768 with and hdmi to vga adapter. Never work well, constantly going to one resolution to another between matches. Just entering the config screen solves the issue. I would play in my native resolution, but the cards dont show in a 4:3 aspect ratio.
I find incredible how you manage to broke something new with every update. Just need my screen settings not…32 votes -
Opportunity to play instant passed over
I had an opportunity to play an instant but it was passed over. This ruined a combo and should have lost me the game.
16 votes -
Jump In! Event New First Packet Issue
The latest patch appears to have reset the Jump In event packet history such that I'm not seeing new packets I've never selected before as advertised. I've wasted several entry fees by now testing this and trying to find new packets to little avail. Only once in ~4-5 events has there been a new packet available in the first selection.
There's a similar bug with ICR novelty being reset, so there's a "New" flare even if I have 4 of them already.
21 votes -
Draft Froze and Autopicked cards
Traditional Draft Neon Dynasty. Draft Froze less than halfway through. Reloaded and it had autopicked all the rest of my cards for me. I would like to request a refund of my draft. The deck I ended with is trash.
21 votes -
Unstable Android client crashes constantly
It's never been good, but it's been really awful since the recent update summer 2022. (Patches since July have done nothing to help this!). It crashes on average once per match, making it virtually unplayable. It has a high (1-in3?) chance to crash on starting match, on Mulligan choice, and on leaving match. Also crashes nearly every time it tries to hand off between Wi-Fi and 5g. Crashes nearly every time phone os changes battery state. Also crashes for unknown reasons in the middle of matches.
More than half of games crash, many fail to complete. Game will crash with…
6 votes -
frozen draft
Client frozen during ranked draft.
Hopefully a refund for myself and all of my draft partners. forced to leave draft and unable to drop from premier drafting because of the frozen draft state.
11 votes -
Bug: not getting quest rewards
The last 2 days (3/17/2022 and 3/18/2022) I completed a daily quest that was suppose to reward 750 gold but rewarded nothing. The quest goes away but no usual fanfare of coins/music and the Claim button. Just returns to the Home screen with no quest.
14 votes -
No mastery pass rewards past level 80
The mastery pass rewards are bugged past level 80, where one should get an uncommon each level. I am at 87 currently, and didn't get anything for the last few levels.
57 votes
- Don't see your idea?