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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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13319 results found

  1. Screen Resolution

    PC
    Cant change resolution.
    No other options.
    Game start in window mode by default no matter how I set it. Edit the reg but the game overwrites when it start.
    Was playing 1280x720 before. My monitor is 1024x768 with and hdmi to vga adapter. Never work well, constantly going to one resolution to another between matches. Just entering the config screen solves the issue. I would play in my native resolution, but the cards dont show in a 4:3 aspect ratio.
    I find incredible how you manage to broke something new with every update. Just need my screen settings not…

    32 votes

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  2. Opportunity to play instant passed over

    I had an opportunity to play an instant but it was passed over. This ruined a combo and should have lost me the game.

    16 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  3. Jump In! Event New First Packet Issue

    The latest patch appears to have reset the Jump In event packet history such that I'm not seeing new packets I've never selected before as advertised. I've wasted several entry fees by now testing this and trying to find new packets to little avail. Only once in ~4-5 events has there been a new packet available in the first selection.

    There's a similar bug with ICR novelty being reset, so there's a "New" flare even if I have 4 of them already.

    21 votes

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    1 comment  ·  Events  ·  Admin →
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  4. Draft Froze and Autopicked cards

    Traditional Draft Neon Dynasty. Draft Froze less than halfway through. Reloaded and it had autopicked all the rest of my cards for me. I would like to request a refund of my draft. The deck I ended with is trash.

    21 votes

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    1 comment  ·  Events  ·  Admin →
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  5. Unstable Android client crashes constantly

    It's never been good, but it's been really awful since the recent update summer 2022. (Patches since July have done nothing to help this!). It crashes on average once per match, making it virtually unplayable. It has a high (1-in3?) chance to crash on starting match, on Mulligan choice, and on leaving match. Also crashes nearly every time it tries to hand off between Wi-Fi and 5g. Crashes nearly every time phone os changes battery state. Also crashes for unknown reasons in the middle of matches.

    More than half of games crash, many fail to complete. Game will crash with…

    6 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  6. frozen draft

    Client frozen during ranked draft.

    Hopefully a refund for myself and all of my draft partners. forced to leave draft and unable to drop from premier drafting because of the frozen draft state.

    11 votes

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    1 comment  ·  Events  ·  Admin →
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  7. Bug: not getting quest rewards

    The last 2 days (3/17/2022 and 3/18/2022) I completed a daily quest that was suppose to reward 750 gold but rewarded nothing. The quest goes away but no usual fanfare of coins/music and the Claim button. Just returns to the Home screen with no quest.

    14 votes

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  8. No mastery pass rewards past level 80

    The mastery pass rewards are bugged past level 80, where one should get an uncommon each level. I am at 87 currently, and didn't get anything for the last few levels.

    57 votes

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    12 comments  ·  Gameplay  ·  Admin →
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  9. Mastery pass missing rewards

    I didnt receive some rewards from Mastery Pass, 2 wildcard mythic from level 76 and level 80

    62 votes

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    7 comments  ·  Events  ·  Admin →
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  10. 17.12.2021- Purchased Daily Deal Cards Not Showing Up

    Hello Wizards! I purchased 3 cards in the daily deal today, and they not show up in my card list, even the money was spent. Please solve this issue

    22 votes

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    10 comments  ·  Store  ·  Admin →
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  11. Brawl and Historic Brawl are broken and noone pays attention

    Historic Brawl and Brawl is supposedly a fun format that you get to play your retired cards, but also find home for all this otherwise junk cards that you open in boosters. This is not true, however. Due to the nature of 1v1, rather than multiplayer, everyone plays the most efficient and not the cards "to experiment". Commanders (like Kinnan, Niv-Mizzet) are incredibly OP. The algorithm cares for the commander and not the deck built. Summary, there is no room for casual games, as everyone plays hyper-efficient cards. Getting thoughtseized or duressed turn 1 is bad in constructed, imagine how…

    17 votes

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    9 comments  ·  Gameplay  ·  Admin →
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  12. Infinite mana and damage combo Alchemy

    In my opinion, Alchemy should be the right place to fix some errors and ill mechanics Magic has always had. One of them are the infinite mana/life/damage combos of cards.
    When Riveteers Boss give any card permanent "when played put a treasure token" ability, it's quite clear where any game is going. Grinning Ignus doesn't even need extra card to "pay R and return this to your hand". If you add Witty Roastmaster to this combo, welcome infinitely annoying mana and damages combo. Instant win and an instant lose for Magic Alchemy gameplay.

    9 votes

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  13. BAN Arcane Bombardment

    Arcane Bombardment is completely overpowered

    11 votes

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  14. Alchemy decks are invalid in Bot Match

    New Alchemy deck with new Omnath and Goldspan. Go to a bot match to try it out, deck is invalid. Mouse over deck, says "invalid cards: 0"
    Unable to play the deck against Sparky.

    29 votes

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    4 comments  ·  Events  ·  Admin →
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  15. game crash

    the game crash and when I try to join the match, the game crash systematicaly I cannot select deck or anything when I click on play button.
    I have try to reinstall the game but the trouble still there

    version 2021.12.0.3961.902937

    31 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  16. Jump In event "Add to Decks" button doesn't work

    After selecting the packs for the Jump In event, i pushed the "Add to Decks" button. Usually it brings up a notification saying that the deck was added successfully. however since the 10/02/22 update, pushing that button does nothing.

    18 votes

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    3 comments  ·  Events  ·  Admin →
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  17. Can’t target creature with infernal grasp

    Lost game because I can’t target opponent creature manaform hellkite with infernal grasp. No hexproof on the field. Wtf Magic, every day this game gives me a headache to play. Why do I spend money on this again? Fix your ****.

    6 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  18. Koma can't stop planeswalker's from activating abilities

    Using Koma, Cosmos Serpent's first ability, you should be able to on upkeep tap a planeswalker and prevent it from activating it's ability. However, as I recently discovered on magic arena, you cannot. Your opponent can still use their planeswalkr abilities the turn you use Koma's ability on them.

    6 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  19. Two Headed Giant

    Something which my friend and I have repeatedly lamented is the lack of sufficient multiplayer options in Magic Arena. Currently Arena offers the capability to play private 1v1s as the only direct method of enjoying the game communally. While we do discuss our decks and current matches together, the lack of a format such as Two Headed Giant certainly hinders the ability to play the game cooperatively. Seeing as how this feature was present in Arena's predecessor Magic Duels, as well as the prior 2012/2013/2014 Duels of the Planeswalkers games, it makes Arena's lack of 2HG or private free for…

    9 votes

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  20. Unlicensed Hearse is physically unusable on mobile with large (10+) number of exiled cards

    As the title says, tapping on Unlicensed Hearse with a large (12, in my case) cards exiled will expand/contract the "cards exiled" display underneath it, rendering the card's activated abilities (aka the entire card) unusable. I tried tapping various parts of the card many, many times, and none reacted differently.

    My phone is a Google Pixel 4a 5G, the display is roughly 6in x 3in, so my display is neither unusually large or small for a phone.

    I play games for fun. Screaming expletives at my phone on a train because my cards are physically not working in a tense…

    7 votes

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    1 comment  ·  Gameplay  ·  Admin →
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