MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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14032 results found
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BM AFK
There is a problem with players just going AFK if the game is clearly not going in their favor, which means the other player may have to wait out possibly 3 timeouts. Can you possible incorporate an account timeout for players that end a game in this way?
7 votes -
Mythic pack opening
I just opened a Dominaria united Mythic pack and instead of receiving a mythic card I received a rare wildcard as my top prize, not a mythic card or even a mythic wildcard
30 votes -
My timeouts got used into an automatic concede while in opponents turn
If the opponent has an incredible long combo (in my case over 500 animation steps), his timeoutes are used because the animations took so long. After his timeouts ran out MY timeouts got used (we both couldn't do anything because of so many animations) and after it finished, I conceded automatically without doing anything.
Yes, I would have lost anyways and we played it like this intentionally, but this shouldn't happen anyways, right? :D8 votes -
Mythic Pack without mythic card
Hello Wizard
I paid for 1 Dominaria United Mythic Pack but I didn't receive any Mythic card (i receive 1 rare wildcard).31 votes -
Speed Magic Please!
Playing MGTA is a lot of fun. However, I really hate how long players have to make decisions and it makes the game seem to drag on forever, especially when you are having a bad draw. Blitz chess is very fun and also a very popular version of the game. Please consider adding a Speed Magic option for players to chose. I would love to play games where players have no more than 2 mins for their entire game. It would really test a players ability to think and act quickly and also allow players to play a lot more…
6 votes -
Planar Disruption not working correctly
Planar disruption does not work in arena like it should. Opponents ‘sheoldred’s the apocalypse’ life gain/ life loss abilities should not be activated if PLANAR DISRUPTION is enchanting it. The ability is “activated” every time a card is drawn. PLEASE ADDRESS and FIX.
6 votes -
Scurry oak timer
My “idea” i that scurry oak life gain combo should NOT activate my “Resolve”AT ALL the idea that I am playing a game of mechanics and not cards is ludicrous I am no longer having fun with this game.. I skip all fun surveys because between this and ALL the other infinite combos this game has now I just don’t have fun game to game. I would rather have a turn 1 teferi, hero game or turn 2 ugin, spirit than ever see one of these games load up on my broken tablet where I just punched it again playing…
10 votes -
Alchemy
Alchemy as an "alternate Standard" is a fun idea that I don't mind -- while I like Standard, being able to switch back and forth between Standard and Alchemy without too much hassle (and getting to play a new format with most of the same cards if Standard is stale) is great. But I am super unhappy about the rebalanced cards being the versions legal in Historic and Historic Brawl. This deeply harms the point of a non-rotating format and from a consumer perspective feels like a way to give out fewer wildcards from bans. I don't see any good…
219 votes -
Abilities & Acitvated Abilities Not Working
2 recent cards I use don't work.
I'm not given the option to and can't pay to activate the abilities.
The other one is that abilities do not activate when they are supposed to and have lost matches due to this.
I thought at 1st it would show up afterwards but that didn't happen.
11 votes -
Daily Quests Timer
My daily quests aren't updating. The timer just keeps on refreshing. It is very annoying because I am trying to grow my account and one of my favourite things to do in MTGA is the daily rewards grind. Please fix it.
14 votes -
surveil
attempting to play any card that discards chosen card from opponents hands or retrieves cards from graveyard prompts a surveil since im not surveiling the game freezes. this has happened 4 times in 4 games. time out and lost each time
8 votes -
sudden game freeze/crashy
every once in a while the game will freeze and either eventually force close or i close
15 votes -
MTG Arena server connection doesn’t work
MTG Arena server connection doesn’t work
12 votes -
Game is CONSTANTLY freezing!
I can't play a single match without the app freezing 10 times. And by the time I log back in, I've lost my turn or the game won't let me play anything on my turn and auto passes. It's infuriating that this a constant issue that is never resolved.
15 votes -
colour challenge still showing
colour challenge has now appeared on my main splash page to resume, even though I completed all colour challenges ages ago and there is nothing to resume. Get rid of it, it is taking up space that is needed for other things.
8 votes -
stone brain
The stone brain had been working a little more often after the patch on 11/22/22, but after game play, it still will not bring up the window in order to choose a card. It worked about 9/10 times, but that 10% is crucial. please fix.
20 votes -
alchemy historic changes
This change for historic is outrageous. Why should the historic card pool be nerfed for this fancy new separate standard mode?
This change is just plain stupid and kills mtga for me.
No new changes to the client for years, no introduction of existing table top modes. The client crashes at random times since 2 or 3 patches ago.It would be far better to clean up your mess before expanding onto it and dragging the only worthwhile thing for me down with it.
I' am currently considering dropping mtga all together when alchemy goes live
220 votes -
Toxic is WAY too powerful and has no counters - needs to be either removed or to have a cure introduced
The game has gotten much less fun with so many Toxic cards in the game, especially since there's no way to cure the toxin. Please either get rid of Toxic or provide some antidote cards; I'm on the verge of walking away from the game altogether.
6 votes -
Fragement Reality Doesn't Put a Creature Into Play
Opponent Fragment Reality my Aidelene when I have Thraben Inspectors in my deck and nothing gets searched and put onto the battlefield.
6 votes -
Surveil Not Working Correctly
When given the option to surveil, I was unable to swipe the top card of my library into my graveyard, thus forcing me to keep the card on top of my deck when not desired. This occurred on the mobile version (android). This problem didn't occur earlier during my draft games however.
6 votes
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