MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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24174 results found
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Historic Brawl
First of all, this system is incredibly user unfriendly. When I go to submit a ticket/bug, it shouldn't run me around to multiple pages, especially especially when the final page doesn't give clear directions.
My issue occured in historic brawl, where i was playing a Rusko deck. I had plenty of mana (I counted and double counted) to play Karn's Temporal Sundering. There were no effects that prevented me from playing it and I was in my main phase (it's a sorcery.) Despite all this, I was unable to play it. this lead to me effectively passing my turn. I…
2 votes -
Mac: Stuck on "Initializing localization database". Can't access the game
After 21 Jul update can't access the game.
It's stuck on "Initializing localization database" statusDetails:
macOS Monterey 12.4
Radeon Pro 570X 4 GBSteps:
Try to start the app via Epic games store or via shortcutExpected result:
Enter the game and see main menu or login formActual results:
Infinite loading of "Initializing localization database"What I tried and it didn't work:
1. Reset wi-fi router
2. Use mobile internet
3. Use VPN
4. Delete the game via Epic games and reinstall it in the same folder
5. Delete the game manually removing the folder, delete the epic games…8 votes -
Bladecoil Serpent Interaction with Siphoned Insight and similar 'You May Cast with Any Color' Effects
I cast Siphoned Insight on a Bladecoil Serpent. I should be able to make all of my lands tap for the desired color of mana for the creature, but Arena was only letting me tap my mana for what the lands normally tap for. I help control when trying to resolve the spell to attempt to manually choose the colors I wanted, but there was no option.
1 vote -
Plains in deck; Brokers Hideout didn't sac upon entering BF nor fetch the Plains
No idea why; most recent log attached.
Wonder if the Wizards crew even look at these.1 vote -
Bug, game jumping from damage-phase to end-phase with open mana
Hello,
I'm using MTGA on PC. I had a bug, where the game jumped, without stop, even though I still had enough mana open, from damage-phase to end-phase and I lost.
I can not reproduce the exact situation, obviously. But I was just issuing attacks and the opponent blocked my attacks. I wanted to play a boardsweeper after that, but the game just jumped to the end-step.
I had not used the auto-skip feature, as you can see in the screenshot.Greetings.
1 vote -
Draft deck not saved, out 1500 gems...who do i talk to?
I paid 1500 gems(which cost around $10) to draft a limited deck and play. After drafting a fairly good GW poison counter deck I logged off and went to sleep. When I awoke to play said deck, it was gone, the app acted like I never had it, but my 1500 gems were still gone...I have tried and tried to find someone, anyone real, but cannot find any links to a real customer service agent. MTG arena getting alot of thumbs down for customer service from me right now
1 vote -
All will be one
I was running all will be one in a deck with myrel and mandible Justiciar. I had them all on the board and swung with myrel to create the tokens which gave the Justiciar the same number of +1/+1 counters, but all will be one didn't trigger. Am I missing something
1 vote -
In the Defeat/Victory screen after a game is finished you can add two buttons: Next Game and Home Screen.
The next game button searches for another opponent in the same format and with the same deck as the last match.
The home screen button takes you to the home screen.
2 votes -
Bladehold cleaver
I play on an android device, I was in a match and the creature died. I was trying to equip bladehold cleaver and was unable to equip it.
1 vote -
Mastery Orb
UI showing orbs that are not really obtained.
2 votes -
blocking then sacraficing bug
using woe strider and a goat on player As' side any creature with damage on player Bs' side. player b turn attack phase attacks with creature to player A player A selects the goat to block player bs' creature. after blockers are selected before damage player A sacrifices the goat. in game the damage from player bs' creature fizzles or disappears. i think that because the goat is not blocking the damage on damage step i believe that the damage should be passed on to player A
1 vote -
Background Podcasts
I used to be able to play arena while listening to podcasts. The latest update prevents that. What happened? Please fix!
5 votes -
Torbran/Soul-Scar Mage interaction broken even with 'Auto Choose Replacement Effects' unchecked
Torbran, Thane of Red Fell's replacement ability is ignored when Soul-Scar mage is on the field, even with Auto Choose Replacement Effects disabled.
The game does not give me the option to choose order of replacement and defaults to applying SSM's ability first, ignoring Torbran's ability.6 votes -
Arena conceded for me, without my click
During two matches i got disconnected and had to restart the Arena. In the last one I was winning and suddenly the Arena activated for its own the Concede option and my match was ended with me losing. I request my victory, or at least my previous status on my profile, pls.
1 vote -
Battle Did Not Flip Correctly
I'm deeply sorry to bother you again but the game (at least draft modes) are impossible to play correctly since sometime cards effects are wrong. Few days ago it was a ritual impossible to launch on phase 2 (you did refound 750 gems for my loss).
Today, it's a battle unable to flip correctly. It says impossible to launch but there is absolutly no rules on the battlefield that says i cannot. Moreover, i did play this battle many time last month and it flip well...
I think i will stop your game since you fix those things and i'm…1 vote -
I can’t cast ancient imperiosaur
For some reason with this current board state it wouldn’t let me cast imperiosaur and that led me to lose the game. I would like a refund on my sealed draft gems
1 vote -
Ichor Drinker freezes gameplay in draft
Ichor Drinker froze gameplay when my opponent cast it on turn one. As a result, I was forced to restart the client which meant that I missed one or two turns. As a result, my opponent fielded several permanents while I was forced to wait outside of the match, which accelerated into a quick loss for my part.
I don't know what should be done, but this greatly increases my reluctance to spend gold or gems on events. Limited is difficult enough since you have to be a decent deck builder. But for me, it feels too risky if a…
1 vote -
Ban Seek and draft cards permanently
They provided too much advantage for players. The fact that these effects can be constantly repeated is broken and unfair. One card constantly seeks up urza lands into a player's deck and make mana too efficient. It's more efficient than a mono green land matter deck. Another card constantly shoves lightning bolts into a deck on repeat and has no limits. These are only two of the many ******** card that you have put into arena that are not fun to play against and are not fun to play with. I don't like any of these cards. They're too overwhelming…
1 vote -
Search for Azcanta
twice my opponents have played Search for Azcanta and the game crashes. I restart my game several times, but I'm unable to log back in until my game times out.
1 vote -
Disincentivize Landfall Strategies
In MTG Arena, users lack the cards necessary to inhibit opponents from utilizing a landfall strategy. At present the most effective strategy is simply to play multiple boardwipes, kill spells, and enchantment/artifact removal. As this is not viable for most decks this is not something that would be beneficial to perpetuate. Moreover, without cards necessary to specifically counter landfall the landfall strategy has no downside. Adding cards such as Ankh of Mishra, Polluted Bonds, Tectonic Instability, Zo-zu the Punisher, etcetera would assist in balancing the currently unchecked landfall mechanic.
1 vote
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