MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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13513 results found
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no sound
as of the last update to arena (7/07/2022 ), I am losing sound while in a match. when I am at the main screen, the sound is fine. also, the sound is fine for anything else I use on the pc. I am running windows 8.1.
210 votes -
Kitesail Larcenist not working properly 11/27/23
Ranked MTG Arena Standard. I cast Kitesail Larcenist targeting my opponent's Coppercoat Vanguard and my Map token to turn them both into treasures. My opponent's creatures lost the +1/+0 and Ward 1 effects from Coppercoat Vanguard, but when I sacrificed my new treasure token to cast Knight-Errant of Eos, those affects once again applied to their creatures although the Coppercoat Vanguard was still a treasure with no abilities.
6 votes -
Auto pass but I had a play
Helping Hand and Recommission could not be played because I have no targets in my grave, but I have my creature turned into treasure. I should be able to sacrifice treasure and play cards from my hand, right? But instead, the game just passed my turn when I played Land... You can see the screenshots.
1 vote -
Game closes out when opponent plays a certain card
There may be other triggers to this, but I have play a few games now where my opponent will play “Koma, Cosmos Serpent” and my game will crash and close out. It will then take me 1-5 tries of getting back into the game (without it crashing again) before it will resume the match.
Again, I’m not sure if there are other cards or triggers but the constant I am finding for me is the Koma cardI am playing on iOS
4 votes -
3 votes
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BO3 sideboard BUG
I cant play BO3 because sideboard is broken. I cant see all my 15 cards there and managed them. As you see on screenshot - it also 8 cards in sideboard and i cant play normally. Please help... Iam very disrupting :((((
3 votes -
VFX for reach
The new VFX for reach makes it way harder to tell a creature has ward - see [Cactusfolk Sureshot] I know most spells will warn you when you target but if you cast a mystical tether it's too late
3 votes -
incubate
Incubate didn't properly populate a token, nearly lost a game because of it. I paid 2 mana to active and nothing appeared. Should have spawned a phyrexian token 2 +1/+1 counters on it. Playing on PC. Log attached. Happened beginning of turn 7.
2 votes -
Alaundo the seer
Alaundo the Seer's ability give the creatures he casts from exile with his ability haste until end of turn, although this has not been implemented on Arena currently. Can you please add this stat as it does change the game entirely by not being able to untap him with another creature whose ability is a tap to untap targets permanent as is supposed to be the case immediately upon casting in order to keep going. The lack of this ability has nerfed a would be awesome commander who needs every bit of help he can get.
7 votes -
Application automatically closes when entering match on iOS
In 1/3 of the matches I queue up for, the game boots me just after the “Ready” screen. This is only since the Karlov update.
4 votes -
After OTJ patch sidboards no longer show correctly in deck editor
Sideboards only show 3-4 cards in deckeditor after OTJ patch , client is not usable in this state
3 votes -
Starter deck duel matchmaking is not working since 2 days ago (Last update)
This duel event is not working since last update 2 days ago. The matchmaking is counting the time properly but you don't get a game never.
I was waiting a couple of times more than 20 minutes with no success, but everyday before last update I just waited 10-20 seconds.
Please fix it.
3 votes -
arena skipped my priority
draft, late game, i keep that +3/+2 flash aura with reach, opp attacks with a creature with flying, arena goes straight to damage, couldnt cast my aura and get him. didnt get 1 for 0, wasted round by not casting anything. refund please and thank you.
Update: honestly the steps you make us go to report your slip ups is despicable.1 vote -
早駆ける業火、カラミティの騎乗攻撃時、コピーが1体しか生成されない
早駆ける業火、カラミティの騎乗能力を起動した状態で攻撃した際、コピートークンが1体しか生成されない事がある。
具体的には「バトルをコントロールしている状態で攻撃した際」に発生。
1体目の攻撃対象選択を行った時点で処理が終了し、結果「コピートークンが1体しか生成されない」状態となる。3 votes -
Rush of the dread bug
Playing on Android my opponent play Rush of the Dread selecting the option to take half of my life. I was on 17 life. I expected to lose 9 life. Instead I lost 18 life an lost the game. I can't post logs it seems from mobile. The game was played just before this post.
1 vote -
プレミアムドラフトでドラフト画面に移行せず、画面が固まりピック出来なかった。補償請求したいが補償請求画面も表示されない。
プレミアムドラフトでドラフト画面に移行せず、画面が固まりピック出来なかった。補償請求したいが補償請求画面も表示されない。
2 votes -
Product Suggesstion
Concerning the OTJ release on IOS. If you have multiple mercenary tokens, it's impossible to target one with another. Always targets the one you are tapping
3 votes -
Etrata fugitive Cloak interactions
I think it's been said multiple times now but etrata's ability is not always working for turning spells face up. planeswalkers, cards with ETBs, etc. should work if they are exiled and cast causing them to enter the battlefield. This log I had a vanquishers banner from opps library which turned faceup but didn't allow me to choose a creature type.
I've also had to choose a creature to copy when putting a clone creature face-down which seems like the wrong timing.
I've also had animations of legendary cards triggering upon entry facedown, not sure if my opps can see…2 votes -
Shuffle
I don’t know what needs to change on y’all’s end, but losing games due to land multiple times in a payed tournament is crazy. In tabletop you can always 6way or 8way shuffle, almost always separating the deck properly. You guys just stack the deck, and land *****. I have also noticed that when playing regular non payed or ranked matches the deck is usually good. It’s only when it’s ranked or payed does the deck not shuffle properly.
5 votes -
Calamity, Galloping Inferno creates two tokens instead of one.
Calamity, Galloping Inferno (OTJ 0116) created two tapped and attacking creature tokens when I think it should only be making it once. on my main phase, I saddled it with one other creature. When I declared attackers, two tokens were created. This happened 4 times over three matches.
1 vote
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