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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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13186 results found

  1. A killer among us, Unable to sacrifice iOS

    Unable to sacrifice A Killer Among Us. I drafted 2 copies and each time I played them out I was never able to sacrifice them. I entered full control, set stops, and clicked as much as possible but I was never able to sacrifice them. This was a major reason for my draft strategy so I ended up losing 1450gems because of this bug.

    3 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  2. Bug Base Camp

    The card Base Camp dont work after update. We cant use colour mana for invoke CLERICS, CRITICAL ISSUE!!!!

    39 votes

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    9 comments  ·  Gameplay  ·  Admin →
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  3. Crashes to desktop everytime I try to start a match.

    Updated and when I get to home screen to start a match, it crashes to desktop

    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  4. Graveyard trespasser ward

    While playing arena, my pony had one card in hand. That car was a light in helix. I played graveyard trespasser. They cast lightning helix targeting my graveyard trespasser. They had to pay the cost which was to discard the card but they had no cards and they were still allowed to target. My graveyard trespasser with the lightning helix and three damage to my light to my graveyard trespasser. Countered due to them, not being able to pay the ward cost.

    2024.35.30.1149.1058723

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  5. Timer improvement

    Extend the timer for cards requiring several steps, especially when you have to look through hands, graveyards, or libraries. This shouldn't count against you and the cards should be easier to look through. For example, the slider on the bottom is way too sensitive and should be a little bit wider. Maybe also have some sort of exponential in the amount of distance or speed the button is moved for the speedy folks.

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  6. stone brain

    Stone brain locks me out of doing anything causes a timeout loss due to inactivity

    73 votes

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    22 comments  ·  Gameplay  ·  Admin →
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  7. Doppleganger

    I played Doppleganger for x = 3, and targeted 3 permanents on the field. One of them being my own legendary creature (which was enchanted), one was the enchantment (a pacifism like enchantment), and the final permanent was an opponent's creature. The next step was to attach the 3 enchantments to other permanents on the field, at which I became stuck in the selection screen. I choose 3 valid options, but it would not continue resolving Doppleganger. So naturally I attempted to select the 4th glowing card thinking I made a mistake. After this point, everything froze and I wound…

    4 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  8. cant activate disguised Granite Witness with stun counter on it

    I could not active my Granite Witness disguise cost with stun counter on it. Opponet used Out Cold on my Granite Witness in disguise, ignored the ward cost, because Out Cold cannot be countered, I let it resolve and before attackers are declared, I wanted to flip the Granite Witness to tap down Crowd Control Warden. I had the mana, but couldnt make the activation, also the UI was broken and didnt show the phase name. I restarted the client, but had the same result. Lost me the game and better draft results.

    1 vote

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    2 comments  ·  Gameplay  ·  Admin →
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  9. Bug/ Loss count was incremented when canceling a match in the quick draft.

    I haven’t lost in the current quick draft, but I have one loss count. Maybe, I canceled a game due to a match had not been established for a few minutes, and the server didn’t receive the cancel successfully. Please modify the bug and decrement my loss count.

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  10. Aclazotz

    On Android. After becoming a land, my opponents Aclazotz was able to transform back into a creature when I had 2 cards in hand. Lost a match in Ranked Explorer due to this bug

    7 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  11. negate

    On Mac. Best-of-3 match. Cannot sideboard in Japanese Mystical Archive card style of Negate. Works using other card versions/styles

    6 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  12. Defiler of Vigor and Hide in plain sight bug

    When you place Defiler of Vigor into the battlefield with Hide in Plain Sight you are unable to cast any green spells. Because the client thinks you can pay phyrexian mana when you can't since Defiler is face down. When you flip Deflier face up this bug persists.

    3 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  13. Sparky keeps getting stuck.

    Sparky keeps getting locked up after newest download. Can't practice new decks. I have to concede to go to next deck. No fun.

    12 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  14. Waiting For Server

    Ever since the newest update, I will get a waiting for server issue with every single game that I play. It's annoying that I can't even play one game without server issues.

    6 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  15. Crash

    Crashed 25 times this month on both PC and MOBILE. Can't enter complaint here, also due to a bug. FIX PLEASE!!!!!!

    2 votes

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    7 comments  ·  Gameplay  ·  Admin →
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  16. Game crash on match start

    After completing a match, I queued for another. The game crashed around "opponent found". Continuing to crash every time I opened the game and trying to reconnect to that opponent, even when I restarted h computer.

    5 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  17. issues with sludge monster

    Sludge monster states that upon entering the battlefield and when it attacks Target non-horror creature loses all abilities and becomes a 2/2.
    The card does not state that upon destroying slush monster that creature gains its abilities back.
    In this game I played slush monster and Targeted it Kenrith The returned King. When my opponent destroyed my slush monster Kenrith regained its abilities and power and toughness.
    I've also played games before when I've targeted an opponent's creature with my sludge monster, is lost his abilities and upon my opponent destroying my creature they did not gain their abilities back.

    1 vote

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    3 comments  ·  Gameplay  ·  Admin →
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  18. The Long Goodbye countered by ward

    My opponent had a face down disguise creature on the board.

    On their turn, I cast The Long Goodbye. In response, with the ward ability still on the stack, my opponent turned the disguise creature face up, which was a Gadget Technician. The gadget technician ability resolves, then the ward ability resolves.

    I decline to pay the ward costs, and The Long Goodbye is countered, despite being uncounterable. This is certainly a bug.

    2 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  19. Did not receive XP for win

    Today, when getting my 4th and 5th wins, I did not receive any XP. This includes the 500 XP that I did not receive for completing the Daily Quest. All told, I was shorted 550 XP. I do note that I did receive the proper amount of coins.

    1 vote

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    2 comments  ·  Gameplay  ·  Admin →
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  20. Incorrect rules interactions between Cleave spells and casting cost discounts

    Hi,

    In a recent game on MTG arena I had "Case of the Ransacked Lab" on the battlefield and "Dread Fugue" in my hand. I wanted to cast "Dread Fugue" with the Cleave casting option expecting a discount of 1 from Case of Ransacked Lab. However, MTGA only gave the cleave option to cast without the discount.

    Case of the Ransacked Lab states "Instant and sorcery spells you cast cost 1 less to cast."

    Dread Fugue states "You may cast this spell for its cleave cost. If you do, remove the words in square brackets.)"

    A Dread Fugue that is…

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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