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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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13186 results found

  1. game is locked on this interaction

    i selected to Return target creature an opponent controls to its owner's hand and paid the ward cost, then the game never proceeded from there and is stuck. No timeouts prompted

    1 vote

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  2. Game crashes, matched was tag as a loss, on restart. Sealed event

    Im using Arena thru my samsung phone

    The game crashed when I was playing sealed. My internet connection was working fine. I know that the problem is not my device because i can still move the avatars when clicking them, can see my cards, can select my menu

    The hour glass timer for the opponnent was almost out and I expected to win the game, however it stopped right before the timer expired.

    I waited for 10-20 mins but then decided to re start arena, thinking that I waited long enough for the opponent. When i logged in, to my…

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  3. During a Standard match, the game fails to time out during opponent's turn (PC)

    1. Opponent's turn starts
    2. Opponent does not take any action on their turn for the period of time that triggers a turn time countdown
    3. The turn counter begins to count down as the opponent continues not to take any action but stops counting down as it reaches zero for the first time
    4. The game never times-out due to countdown despite opponent never taking any actions (after 10+ min)

    Expected: The time counter will successfully reach zero when an opponent does not take any actions on their turn. The counter will then continue the countdown again until eventually the opponent loses the…

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  4. game freezing

    THE GAME STUCKS WHEN I PLAY A CARD, IT DOESN'T RESPONSE AND THE ONLY THING I CAN DO IS CONCEIVE, BUT IT'S UNFAIR SINCE IT WILL COUNT AS A DEFEAT.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  5. Game is not letting me respond to an ability

    Opponent started an infinite combo. Game would not let me respond to the combo to destroy his combo. Cost me a game.

    1 vote

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  6. Coastal connection issue

    I, using iOS from Arizona, have previously been able to challenge my friend in CT using Android with no issues. Since the latest update, no challenges are going through and it constantly says “connection lost” or “invalid deck” and does not let us connect and play.

    1 vote

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  7. Xp not added correctly

    13 times weekly rewards in xp is not rewarded correctly.
    Please fix this.
    Win a match in historic with a weekly reward open
    See after win you do not get the 250 xp that you are supposed to get
    See my xp still is on 150 xp
    So i miss i think more then 13 times 250 xp, but for sure i miss it 13 times.
    On ipad pro latest version of ios and arena
    Log info i can not extract on ipad

    4 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  8. Abundant Harvest not giving correct choices

    Abundant Harvest is only giving nonland and nonland permanent choice instead of nonland and land. Currently makes the card almost useless.

    30 votes

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    5 comments  ·  Gameplay  ·  Admin →
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  9. Game is interrupted

    During ranked match play, a network error always occurs and the game becomes inoperable.

    The workaround is to exit the game and reboot to continue playing.

    My avatar changes automatically. I can't talk. waste your time. This does not occur on mobile apps. This only occurs on Windows PCs.

    This phenomenon has been occurring since the beginning of Wilds of Eldraine.

    I've seen multiple reports of the same symptoms via SMS.

    Please improve.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  10. 1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  11. draft

    in the playing draft, 3rd match is crashed many times.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  12. Game freezing during matchmaking (Android)

    After finding a match, the app just stops at "waiting for the opponent", playing background ambience, and has to be restarted. It has been doing this for at least a year now with varying frequency, sometimes as often as every other match. I just lost a Quick Draft game to this nonsense.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  13. Estoy jugando un Limitado de El señor de los anillos y me cuenta mas derrotas de las que tengo

    Estoy jugando un Limitado de El señor de los anillos y me cuenta dos derrotas, cuando solo tengo una. Hace unas horas jugué una partida y la perdí y cuando iba a jugar la segunda, la cancelé antes de empezarla (en el boton de cancelar que sale cuando aún busca jugador) y jugué una partida a alquimia en su lugar (más rápida y tenia prisa). Al volver hace un rato, he jugado al limitado una segunda partida (que he ganado) y me he dado cuenta que llevo dos perdidas y una ganada. Seguramente me ha contado como perdida la que…

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  14. Horn of Gondor - just take it out of the game if we can't maximize its potential

    So I've learned a few things today that really put a bad taste in my mouth.

    1. There is a 250 cap on tokens (something not stated on the card itself). Kind of dumb with a card that summons tokens in a multiplicative way.
    2. Your timers will run down on its own if you have the ability to summon a high number of tokens (100+) causing you to either miss a critical moment in your turn or to lose the game altogether.
    3. You can still waste mana to activate horn of gondor at 250+ tokens with no result.

    Not sure what…

    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  15. Opponent targeting my creature even though hexproof

    My opponent cast a witness protection on my venerated rot priest and in response I cast shots up to make it hexproof. My opponent then cast tameshi, reality architect to send a land back and bring back witness protection and immediately put on my venerated rotpriest on the same turn, without letting me respond. The card does state brings back but my opponent should not have been able to target my hexproof chreature

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  16. Teferi, Hero of Dominaria

    Teferi, Hero of Dominaria
    I cant use his abilities after casting him. Just dead card. Opponent may attack him, but i cant use him.
    I played maybe 10 games with this error

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  17. Equipment

    Equipment didn't unequip a vehicle when it stopped being a creature.

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  18. i have no clue how i lost he played an ability that was supposed to draw three cards he had none left and i lost

    i think he should have lost he had no cards left to draw and i didnt see an ability that made me lose if he couldnt draw anymore cards.

    1 vote

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    2 comments  ·  Gameplay  ·  Admin →
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  19. Compelled Duel

    Battlefield full of creatures. 10 or so each. Played compelled duel targeting my creature. His creatures should have to block target said creature. Nope. I swung right into a wall. Spent 1500 gems on that draft. Drafted two of the compelled duels. They should be a game winner. I guess technically they still are. Not for me but most certainly for my opponent. He cast a spell immediately after putting 1/1 counters on all his creatures. Not sure if that matters or helps.

    1 vote

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    2 comments  ·  Gameplay  ·  Admin →
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  20. Bug with regular gameplay

    I had just finished downloading and then started playing and the cards seem to freeze and glitch in the last place they were at.

    2 votes

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