MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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13503 results found
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The Magic The Mirror Crashes iOS to Home Screen If On Battlefield
Whenever "The Magic Mirror" is loaded onto the battlefield, it crashes iOS to the home screen. This includes both when cast as well as when trying to return to the game with it still on the battlefield. So the iOS player is then locked out of the game. 100% repro rate.
8 votes -
koma enter the battle feild crash
Koma enter the battle feild,my iphone crash and unable to return to battle.
I'm very sad . I've experienced this three times with this cube draft. It might be because of my iPhone, but I'm very sad to think that I won't be able to draft anymore.thank you.13 votes -
Arena crashing during multiplayer IOS
Version:
2024.33.71.1029.1050762
Bug: Game crashes at random intervals during multiplayer matches. It crashes going into a match, crashes when I am attacking or switching to a players turn, and once it starts crashing it doesn’t stop. Using iPad updated to the latest patch.
Also encountering graphic glitches and freezes during gameplay.
13 votes -
Isildur's Fateful Strike
I've been trying to play with the card Isildur's fateful strike in draft and it's not letting me play it. The card wasn't lighting up and wasn't an option to click on. This problem persisted throughout multiple games. I had the necessary lands to cast the card, but it would never let me. At first I thought it was a bug where it was only available when my opponent had more than 4 cards in hand, but that wasn't the case either.
35 votes -
can't login after update, tried on android and PC and immediately has error code after trying to update. In a literal sense, is unplayable
can't login after update, tried on android and PC and immediately has an error code after update. In a literal sense, the game is unable to even be played.
17 votes -
Game froze up
It's all in the log. Game froze up, don't know why.
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Log20230621_021339.log 167 KB -
UTC_Log - 01-29-2023 23.54.15.log 7 KB -
Log20220905_150718.log 13 KB -
Log20220224_142638.log 32 KB -
Log20210928_052309.log 1492 KB -
error-2.png 2765 KB -
error-1.png 253 KB -
Log20210902_203617.log 13 KB -
Log20210812_200920.log 329 KB -
Log20210108_212236.log 628 KB -
FROZEN GAME.png 2040 KB -
Log20200727_041423.log 546 KB -
UTC_Log - 07-05-2020 18.34.08.log 167 KB
38 votes -
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Best of Three Sideboard View Battlefield Bug
After the recent update when playing a best of three match, after round one when sideboarding you can no longer click on the "View Battlefield" button to view the state of the game before the end of the game.
Now the only thing you see is a black screen. This is on a Windows 11 PC.
13 votes -
Opponent's Dig Through Time Timed Me Out
Opponent's Dig Through Time timed me out and opponent won the match. I didn't have any possible game actions. I've spent thousands in this game over the years. I'm never playing MTG or spending money on this game or it's associated products again.
8 votes -
Game crashes
Game resets every time I play koma cosmos serpent and with the new release it won’t reload into the game until the game is over.
12 votes -
Ashaya, Soul of the Wild and Mythweaver Poq infinite loop
If Ashaya is in play and Mythweaver Poq is played, an infinite loop begins with no way to stop it.
14 votes -
experimental confectioner
Paired with Peregrin took = endless supply of rats and food tokens - can continuously cycle forever = so broken - needs nerf
22 votes -
Error loading into game past update/loading
I’m not able to load in something about some crash with install. Been like this for 2 days since patching
17 votes -
Opponent and me both time out while I'm casting a delve spell
In a timeless Bo3 game, I delved a dig through time for 6, but was never prompted to finish casting the spell. While I am frozen, waiting for the opportunity to pay costs, my opponent begins roping, until their time runs out. Shortly after, I begin to rope until my fuse runs out. It proceeds to slowly alternate between us a few times, then stop entirely. After it stopped, I Alt-F4ed to close the game, and logged back in to find that I had won the game and therefore the match, since I was already 1-0.
I checked my internet…
10 votes -
Flash abilities activate while cloaked with Cryptic Coat
Friend was playing explorer and rattlechains was cloaked with Cryptic Coat. Rattlechains ability to give spirits flash was still activated even while flipped down with Cryptic Coat
5 votes -
sideboard error
Can't see the board dring sideboard... lost since i couldn't sideboard properly...
11 votes -
Dopplegang copying buried in the garden
Previously I had 2 copies of Buried in the Garden which were exiling 2 separate cards from my opponent.
I then cast Dopplegang with x=2. Targeting each individual Buried in the Garden I owned.
At this point the game froze, then it slowly loaded each copied card, but when it loaded them on the stack the target was already picked for me, and all 4 new token copies of buried in the garden were targeting the same target.
The game froze, then lagged (my opponent had a disguised creature and mana to unmorph it, so it lagged on their response).
…
8 votes -
Error Updating Data and days lost playing after paying for Mastery Pass
I have had the Error Updating Data since the 3/5 update, with no fix insight and plenty of reports below, and I have been locked out of the game now for 3days while having paid for the Mastery Pass will there be compensation for the days lost worth of Mastery XP?
8 votes -
Error updating data keep popping up after MKM alchemy update
This error message keeps showing up after the update. At first, I can play 1-2 games after updating, but then after finishing the second game, this message shown up and I can’t play anymore. Reinstalling MTGA didn’t help.
9 votes -
Historic Brawl decks contain "non format cards"
when I try to challenge a friend to a friendly brawl, almost half of my decks have a yellow triangle with a number on it. When I hover over the triangle, it says non format cards. This problem started with the release of Lost Caverns of Ixalan.
13 votes -
Game failing to launch post khans update
The client makes it past the initial loading screen but gets gives an error and can't connect immediately after. I'm using an android a53 and did not have this issue until the update yesterday and it is still unresolved despite the status page insisting all things are working as planned. Uninstalling and reinstalling has done nothing
14 votes
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