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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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13601 results found

  1. Bug

    Hi team,

    I was playing quick draft of “Lost Caverns” on my Apple iPad and I won my match but the system registered it as a loss. I had 2 loss already and this third “loss” ended my draft journey. Please help.

    Thank you

    3 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  2. Match making not working

    Multiple times today I have tried to play Starter Deck Duel. It refuses to find a match. I have let it get up to 7 minutes of searching so far without connecting to an opponent. It did this a week or two ago with the midweek Magic event but picking a different deck let me find an opponent. Changing decks today has not done the same.

    4 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  3. Mystical Tether

    I am playing on PC. I had plotted a Mystical Tether off of a Create Your Own Luck. I was unable to cast Mystical Tether with flash on my opponent's turn. I had expected that I could cast it for the extra 2 to be able to remove an attacker.

    2 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  4. Boromir Warden of the tower / Ratadrabik of Urbog

    In the last game my opponent used the ability of Boromir to sacrifice himself to duplicate itself an infinite amount of time using the passive ability of Ratadrabik, which shouldn't work cause every token isn't legendary anymore.
    Has anyone had the same problem? Did I miss something?

    21 votes

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    12 comments  ·  Gameplay  ·  Admin →
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  5. Game crashed when trying to plot

    Game crashed when trying to plot Djinn of Fool's Fall wouldn't allow me to cast or plot causing me to time out and disconnect from my match.

    3 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  6. Did not get priority during amalia combo

    I did not receive priority during opponent amalia wild growth walker combo. I had get a leg up in hand and one green mana open that I could have used to force amalia to skip 20 power and force a draw. Instead I never got priority and Amalia got to 20 power and wiped the board.

    1 vote

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    3 comments  ·  Gameplay  ·  Admin →
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  7. Power/toughness is black and unreadable

    Certain black and white cards have power and toughness blacked out in black blocks. This makes them unreadable and hampers gameplay. Please fix!

    5 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  8. No priority after ETB

    Platform: Both Android and Windows.

    Timeframe: This entire past week.

    Board state: Irrelevant.

    Action: The opponent plays a creature (doesn't matter which), and I allow it to ETB.

    Expectation: Absent any ETB triggers, priority should pass to me to respond before the opponent's next card is played.

    Actual result: Priority is skipped and my opponent can jump directly to playing spell #2, instead of my having the opportunity to respond to the ETB of of the creature.

    Frequency: Literally, every game.

    The last occurrence was, fortunately, the first game where it made a difference in the result. Unfortunately, it's not…

    1 vote

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    3 comments  ·  Gameplay  ·  Admin →
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  9. Three Blind Mice: infinite replication bug

    Three Blind Mice: infinite replication of itself

    I just faced a player that seemed to be exploting a bug in the card Three Blind Mice. The player ("EarlTheBetrayer") was able to create copies of Three Blind Mice itself, rather than the tokens it created. This led quickly to 12 copies of the Enchantment itself and 18 copies of Token Mice creatures.

    I think this is a bug in the card handling, as it allows to clone itself rather than just its token creatures

    9 votes

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    8 comments  ·  Gameplay  ·  Admin →
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  10. [Bug] Roaming throne trigger and ward not working.

    Android.
    Not all creatures with 2 or more creature types receive Ward when Roaming throne is set to one of their creature types. I have experienced this mainly on Legendary and Phyrexian creatures.

    On particular creatures Roaming Thrones trigger again does not work for their triggered abilities - this also mainly Legendary and Phyrexian creatures.

    1 vote

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    5 comments  ·  Gameplay  ·  Admin →
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  11. Gate decks

    Getting really ******* tired of Gate decks, people only run them to board wipe and play an instant win card. They take almost zero skill to run and that's all arena likes to pit me against. The win rate for these talentless ******** is gross and I'm tired of getting land screwed or board wiped constantly just so people can strut around with arrogant "oops" "your go" spamming and act like they actually have something to brag about. This game isn't even fun anymore it's nothing but elitist ****** copying decks and thinking they're special. There's no original thought among…

    3 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  12. spark

    As of 2024-01-22, the tutorial spark is showing up on the home screen every time I access it - just logging in, moving from other screens, and after a match. Any time I come to the home screen, I hear"Congratulations on completing spark rank..."

    It's a bug', but I would LOVE to disable this spark forever. Nothing against the new players using spark, however I've been playing since beta/unlimited along with arena since Kaldheim.

    6 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  13. Stuck

    Game is stuck it appears as if the other player never took their first turn. The game has been stuck on this screen for about 10 min (screenshot attached).

    1 vote

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    3 comments  ·  Gameplay  ·  Admin →
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  14. Cloak and Sheoldred

    On PC, when my opponent has a cloaked creature, if that creature is Sheoldred, I get an upkeep stop to kill it even though it is face down and I'm not supposed to know what it is. That tells me what the creature probably is, and sure enough when this has happened, players eventually turn it face up and prove me right. Obviously not super common, but also not supposed to happen

    5 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  15. Ojer Axonil

    Ojer Axonil Trigger not working in match,

    I used 3 different Instants dealing 3 damage to a Bloodthirsty Aerialist that had six counters on it, making it a 9/1.

    i had Ojer Axonil on the field when all 3 instants were used, the Aeerialist survived with 1 life left meaning all three spells oonly did a maximum of 3 damage like their card reads but Ojer Axonil should of made their damage 4 each kiiling the Aerialist.

    Here is the Log to the match, please see 2nd to last turn before match ends with me losing

    8 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  16. Game crushes

    After introduction of murders at Kharkov’s manor expansion. The games keep crushing multiple times a day. I’m playing on iPhone 13

    5 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  17. Server down

    The server is down.

    After the screen of loader, i have a message who says that it's impossible to connect to the server

    8 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  18. crash

    Game crashes on a regular bases since about 2 weeks...during game the screen freezes or directly after lauching a match the game shuts down entirely and unable to reconnect. pretty bothering especially while playng expensive drafts. loosing games because loosing a turn while reconnecting after screen freezes. already tried de-and reinstall. no changes. playing on tablet. (i pad)

    5 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  19. Lelia blade reforged interaction bug

    Leila blade reforged infinite +1/+1 counter interaction with card that ls that Huatli’s sorcery that discovers and gives trample

    Counters are only supposed to happen once but this stacks into the hundreds in one turn.

    1 vote

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    4 comments  ·  Gameplay  ·  Admin →
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  20. Chorus cards not counting in Alchemy Ranked

    The chorus cards are not increasing intensity when played/ Selectively increasing only with other chorus cards in hand.

    using pc

    5 votes

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    1 comment  ·  Gameplay  ·  Admin →
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