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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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13601 results found

  1. Turn timer stuck

    Opponent is roping after using this card, his timer is done but the turn is not ending, rusulting in a stuck situation where i am forced to surrender.

    1 vote

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  2. MTG Hangs during White Color Challenge IV White versus green

    The color challenge IV white versus green fails, and hangs.
    The player can never complete the challenge because the game gets stuck during the CPU turn (Vivien Reid cpu player).
    The last move it plays is to play a sorcery that buffs +3/+3 but instead of targeting controllers own creature, it targeted my creature. I can then not finish the challenge as it never returns to me, and unlike a match with a live opponent no timeout occurs.

    1 vote

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  3. frozen

    Mid-game on my turn, timer running down on my end, but never went past the second count-down, just froze. Couldn't select anything. Nothing else running in the background on my computer, internet connection was not interrupted.

    1 vote

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  4. Game seems to be hung on not letting me do anything

    Game stopped letting me do anything during my turn. Then the timer went down to zero and it seems to be just hanging there. I'm assuming when I alt-f4 this will count as a loss. Edit: yup, it did. If I paid money for gems to enter this event I would be kinda mad tbh. Actually no for purposes of this bug report, I am kinda mad, jsyk. Bad bug, bad!

    You can't add a NULL tween to a Sequence
    Card "CDC #0" entered the command zone with no ETC VFX. That's pretty lame, add some. lol.

    This wasn't a…

    1 vote

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  5. Craft with artifact

    During gameplay on Standard ranked, I activated the Craft with Artifact on my Masters-Guide Mural, and during the selection of cards to exile to pay for the activation of that ability, my game froze, not accepting the valid artifact in my graveyard I had selected and not allowing me to select any other option to resolve my effect, or to cancel. I had to wait for my turn to burn down and pass the turn when my effect should have just resolved.

    1 vote

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  6. game not proceeding after selecting a mode on izzet charm while holding space

    The game is not proceeding after choosing the 'draw 2 cards, then discard 2 cards' mode on izzet charm while pressing space. In addition, I my 'rope' timer seems to be stopped at 0 but is not resetting or giving the timeout used notification. I am using the steam version on PC.

    1 vote

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    2 comments  ·  Gameplay  ·  Admin →
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  7. 攻撃クリーチャーの選択ができず、ゲームが止まった

    アタッククリーチャーの選択ができず、ゲームが止まってしまいました。
    ランク戦でしたが、仕方なく投了しました。

    1 vote

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  8. Vitu-Ghazi Inspector Bug

    Vitu-Ghazi Inspector is bugged and letting people add the +1+1 counter and gain 2 life even when evidence isn't collected.

    1 vote

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  9. Innocent Bystander (MKM) did not make a clue after taking 5 damage in combat

    I blocked a 3/3 ***** (from ***** against humanity) enchanted with airtight alibi, making it a 5/5.
    Innocent bystander died but I did not get a clue token.
    Have not tested this card to know if this is some obscur thing or if it just doesn't make clues from taking 3+ combat damage in general.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  10. Kaya causes game to end on a draw

    2024.34.0.5124.1051382

    I've had this happen twice in sealed now, once with my Kaya, and once with my opponent's new Kaya (from the murder set). when she takes damage the attached image comes up and the game ends in a draw.

    1 vote

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  11. Did not receive the 3 free packs from new set: Murder.

    The claim three free packs pop up did not allow me to claim them. They never showed up in the pack section either. Tried many times but is dulled out like it was claimed.

    1 vote

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  12. 1 vote

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  13. necropotence

    Cannot respond to necropotence activation or discard trigger / Leyline of anticipation not giving priority during times there should be
    I was going to try a new Timeless storm brew using Leyline of anticipation to give me my spells flash. Both when drawing the cards, in endstep, and during the trigger to exile discarded cards, I was unable to gain priority to cast the cards in my hand.
    I should be able to respond to each/any of the cards with their delayed trigger going into my hand, this happens in the endstep so even with the stack empty I should…

    1 vote

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  14. Card's name, power/resistance bug

    Card's name, power/resistance and, life counter doesn't appear when in a match nor when deck building. This all happened after the required update.

    Can't play if it keep like this :(

    1 vote

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  15. card name

    All the card names doesn't appear, nor the card's power/resistence - "/", and when in a match, the life counter doesn't appear. This all happened after i updated as required.

    Can't play if it keeps like this :(

    1 vote

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  16. 呪文嵌め 唱えられない

    カルロフ亭プレミアドラフト時、相手が1マナの呪文を唱えているにも関わらず、バグにより呪文嵌めを唱える事が出来ず敗戦。

    1 vote

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  17. boring

    It's an expensive menko battle, so please improve the game a little more.

    1 vote

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  18. Mobile never starts, just says waiting for connection forever

    Can't play the game on Mobile, it never connects

    1 vote

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  19. There should be no haste on dragon engine

    It’s just plain not in the card. But on arena it has haste

    1 vote

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  20. Broken ETB trigger for Masked Vandal

    Playing brawl on PC. Played Masked vandal during second main phase. The ETB trigger didn't trigger even though I had a creature in my graveyard and there were no cards on the battlefield which stopped ETB triggers from happening.

    1 vote

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