MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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1679 results found
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wisp keeps saying congrats and giving me info.
Wisp keeps saying congratulations every time i go to home screen. I want it disabled. it does this anytime i go home and when i redownload the game
6 votes -
Alchemy update broke the game. Unplayable right now
Your update broke the game. Can't que, packs contain no cards and log in warning for a card rebalance has that picture. There is no log to generate because I can't log in and do anything.
Likely gonna have to resend the mail for 3 alchemy packs
4 votes -
S24 ultra constant crashes
The latest update MKM causes very frequent crashes on S24 Ultra. There are no set moments when this happens, can be in menus or in a game or even during drafting which is rather disturbing.
My bet is that the patch has simply not been tested on S24 Ultra as the phone is very new and could do with urgent optimisation work.
5 votes -
iPad Crashing
Twice now in the same game! Twice! This is not a me problem as your ‘helpful’ email suggested. This is a WotC problem, this is a you problem. There are others reporting it, I’ve already reported it. My iPad is up to date, my internet is solid enough to play online for hours and hours on my Xbox, I restart your game between each and every match just to give myself the best chance of a crash free experience. To no avail, none whatsoever, because today on the very first game (of limited, so it’s costing me money each time…
5 votes -
graphics display problems
since recently there are many issues with the UI. Sometimes the sound is gone but what usually happens is that the arrows used by spells/abilities that target something are not show and also the arrows used to visualise attacks/blocks.
5 votes -
Bug - Can't see power/toughness for Fynn, the Fangbearer and other graphical artifacts during gameplay
Steps to Reproduce
1. Launch Arena on PC running Windows 10 Home, 19045.3930, 22H2.
2. Use showcase style for Fynn, the Fanbearer.
3. Notice power/toughness is hidden due to color of text.
4. Notice other graphical issues. See attachments.Issue: Can't see power/toughness for showcase style Fynn, the Fangbearer. Graphical artifacts seen in attack animations.
5 votes -
error at launch " data update"
The game doesn't launch on both platforms (Windows 10 and Android) despite the platforms seems to be operationnal according to your "state of the game" page.
Before that I had deconnexions in a draft event yesterday.
8 votes -
BUG: DISPLAY: error in card display on 4070 TI RTX nvidia and intel
all the cards have graphic glitch since i upgraded my pc to better specs.... please see my card attacking in graphic... if there are more cards they all have the glitch.
1 vote -
S24 Ultra graphical bugs and crashing
On the Galaxy S24 Ultra there are graphical bugs on the parallax cards and the menu is completely blank. Game will also randomly crash at any point, menus, deck building, in-game.
4 votes -
Transparent Graphics not Displaying Properly
As of the the 1 - 26 - 24 update it seems there's an issue with alpha channels for match graphics.
Running on Win 10, playing through Steam.
The Cave Raptor pet's feathers have a black box around them.
The Lantern Giest pet has a white pixelated outline.
The NEO full art lands are missing the characters for each land type.
Attacks show a partially opaque box around the attacker's arrows.
All the card outlines have severe Aliasing.
Not shown, in the pre-match mulligan screen is a grey opaque box around the whole match screen, just below the cards in…
5 votes -
Lost all companions and avatars and emotes
- After a lot of login torubles and after torubleshooting ( client reinstal and rednsing ) i was finally able to login but i ve lost all emotes avatars and companions. Client is working very slow but my internet concection is stellar.
- Windows
- Not having any of my companions , avatar and only two emotes ( good game and hello )
- Restoring former 5.
3 votes -
Alchemy Packs in Mail
In the Alchemy: Murders of Karlov Manor mail where we received 3 packs. Opening these packs resulted in no cards and crashed my game. When I reopen the game, the packs aren't there and I don't have any new cards in my collection.
2 votes -
Authentication failed for (username): Timeout
Getting the above error when opening the game on windows in the UK currently
12 votes -
When editing deck
The new update has caused battle in the filters to come on and not let you select the land tab if you switch off battle it switches off the land filter AND REPEAT I can't search for land cards please fix im on android
36 votes -
Crash
The game crashes about every other match after starting a match. Once it crashes once, it continues to crash every time I open the app for a few minutes. I’m on iOS.
4 votes -
Japanese Ukiyo-e Lands Show Up Without Text
All of my Ukiyo-e lands are showing up without any text when playing on my iPad Mini
Currently playing on version 2024.33.71.1029.1050762
4 votes -
Stuck in timeout as if the card I played is stuck on the stack - Concede button doesn't work
I have seen people posting about their opponent being stuck in time out.
Well, today, after playing my land on the first turn and casting a creature, that creature was stuck in limbo (or on the stack I suppose) and nothing happened, except that the timer was going down.
At first, I thought my opponent was timing out, but my screen started flashing red which is when I realized I was the one timing out, except that this was also stuck in limbo.
After a couple minutes, I tried to concede but that button was also not responsive, so I…1 vote -
Sparky keeps appearing after tutorial in Profile menu
It has been observed that whenever visiting Profile menu, Sparky keeps appearing and gives tutorial about "You have two ranks - one for limited (...)".
Despite listening his full tutorial for about 100x times, he still appears whenever I visit Profile page.Please note, that I am not a fresh player, I have already finished all the tutorials like in 2019 or 2020.
Expected Results:
Sparky should not appear over and over again whenever I am visiting my Profile page.5 votes -
Cannot Click anything on screen
Jan 19: Playing on ios and cannot click ANYTHING on screen since the last update. Lost a lot of gold and XP in terms of quests, etc.
5 votes -
Uncommon Daily Win Rewards not being shown
- Win a game that would result in a Daily Win card reward like at Daily Wins 5,7,9,11,13, and 15
- PC, and iOS both yield the same results for my account
- XP progression reward is notified but not the card reward itself
- Both the 25 XP and the card reward is shown even if the card would normally be a duplicate of an uncommon I already have four copies of.
15 votes
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