MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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1591 results found
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Common, Uncommon, Rare, and Mythic Achievements.
Add common, uncommon, rare, and mythic achievements with rewards.
The game isn't rewarding after the 15 daily win quest. I just use my quickest deck and if I can't win on turn 2 or 3 then I scoop. I get the 15 wins in about 30 minutes, and with all the scooping, I'm helping other players get their daily wins faster, thus saving us all time.
Cause honestly, I'm done spending 2+ hours earning rewards I can get in 30 minutes.
If we got rewards for things like winning a game at 1 life, playing 20 land in a single…
1 vote -
Bug
I am constantly getting cards that are not added to the collection and can not be found or used in decks like impact tremors I open multiple packs with that card but can’t find it anywhere or like where I just claimed kenrith the returned king from my inbox but it’s not in my collection even when starting a brand new deck without a type selected
1 vote -
Didnt recieve the 2 mythic rare cards given after the update.
After the update less than an hr ago, we supposedly received two mythic rare cards. Upon opening, I was happy to find I recieved x2 "The One Ring"(finally making my set of 4 complete.) I was quickly followed with disappointment when I checked my collection, just to find that I only had the 2 cards that I already had prior to the update. I'm very upset.. Really hoping there's a way to fix this.
1 vote -
XP points missing on daily quests
it is the 3rd time that i complete my daily quests, in something like a week, and do not recieve any xp points for the completion, im trying my best to keep up with the gme to get the levels going and get my rewards until the end of the collection pass, but missing those points is not helping at all... how do i proceed to get the missing points? otherwise i'll miss my time and the gems that i spend to to get the rewards of the season... please help me with this issue...
6 votes -
18 votes
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Deck image set to last card looked at
On Mobile, on android, when I edit a deck, it will change the image on the deck "box" to be whatever the last card I viewed was, regardless of it being in the deck or not. I did not drag it over the deck to apply the image, all I did was tap and hold on the card in my collection, not in the deck.
1 vote -
rare& mythic token
is it possible i open a ton of booster & instead of being credited by 15 rare token i had none ??
ty
1 vote -
Duplicate mythic rare not received from mastery pass
I received a mythic rare card from the level 46 reward on the mastery pass (The One Ring) which I had opened from another pack a month ago. Once I looked through my cards I had only one copy. Any other mythic rare would have likely slipped my mind but I know I received this twice since the card is so memorable.
1 vote -
Card Styles not showing in Collection/Deck Editor
I recently installed the game via Steam. Since then, alternate card styles aren't showing in my Collection or Deck Editor. They show up in the decks if I've already apllied them (or if I aplly then via mobile), they also are shown during the game, but I can't aplly or craft any new card styles via PC.
2 votes -
DECK BUILDER LANDS
Where are the Lands. WTF ARE THE LANDS???
8 votes -
Bug collection
The new lands, the fetch lands, cannot be found in the game when logging in. It tells me a collection error. If I try again, it lets me log back in but the cards aren't there and there are also some problems with the collection of other cards and for crafting.
1 vote -
Deck Disappears when submitting done in Sealed on Mac
This has been an issue for weeks on Mac. I build my sealed deck, click done to submit it, and the deck disappears. Super frustrating.
1 vote -
Unpossible to create "Brawl" Deck without types of Basic Land
Since the appearance of Brawl decks in the deck selector, it appears to be missing basic lands from expansions that we do not have unlocked as basic lands. Would it be possible to make these basic lands unlockable (by purchasing 2500 coins for example) so as not to have preconstructed decks that are impossible to fill entirely?
Even if of course we can change the deck after copying it, I would like it to be accessible as is from the selector. This must be possible.1 vote -
Cannot change avatar
アバターの変更（デフォルトに設定）をしたのですが、プレイやランク戦のマッチ画面になると変更後のアバターが反映されていません。
因みにどのアバターに変更してもずっと変更前のアバターが表示されています。
アプリの再起動をしてみたりもしたのですが、やはり反映されていません。
ご対応をお願いいたします。I changed my avatar (set it to default), but the changed avatar is not reflected on the play or ranked match screen.
By the way, no matter which avatar you change to, the old avatar will always be displayed.
I tried restarting the app, but it still doesn't take effect.
Thank you for your response.
1 vote -
Crashes after opening each pack
After selecting a pack to open and examining cards, I select "continue" and the screen goes black and then returns to the loading screen, then the "waiting for server" screen, then takes you to the title screen.
One slight workaround is tapping to a different screen before hitting continue, but this only speeds the process up slightly and is still pretty annoying.
I am using an android Galaxy Tab S8. This issue does not occur on PC.
1 vote -
Starter Deck Duel win count not resetting
Whenever I switch to a new deck in the Starter Deck Duel the win count does not reset. In practice this means that winning one game will grant the deck, but two and three win rewards are not credited.
1 vote -
Explorer banned cards
In the screenshots below, you can find explorerbannedcards which claims to be a list of all cards banned in explorer taken from official website: https://magic.wizards.com/en/banned-restricted-list. You might notice it's quite short and does not contain Elvish Archdruid, Allosaurus Shepher, Imperious Perfect and Craterhoof Behemoth.
However, when I want to build a deck with these cards and select explorer format, all 4 of them are highlighted in red as illegal cards.
Why?
2 votes -
88 Rares in LTR Collection.
There is an error in the Lord of the Rings collection databases, it states that there are 88 rare cards in the collection, when in reality there are 80. In this way, it is impossible to complete 100% of the collection, since that there would always be 8 cards missing.
I hope they correct the error as soon as possible.
2 votes -
Lands
Al seleccionar el icono de tierras aparecen cartas de batalla.
Pero ninguna tierra
Anexo captura
6 votes -
Bug when editing deck
The display when editing the deck seems to be new, but it is not displayed correctly, and there are deteriorations that do not display the number of cards.
1 vote
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