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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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1528 results found

  1. "First" card identification not working

    With the latest set, it seems the system is no longer recognizing when I already have a card. This also applies to previous sets now. I've opened packs and have seen many cards displayed as "First" that I already have four of. This is significantly impacting my vault progress. I don't want to open the packs I've purchased until this problem is resolved.

    6 votes

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  2. Cavernous Maw Japanese translation incorrect

    洞窟めいた大口のクリーチャー化能力での参照する洞窟の数が自身を含んでいません。
    英語にするとotherが書かれているのでむしろ日本語翻訳が間違ってるみたいです。

    The number of caves referenced by the Cavernous Maw's ability to turn into a creature does not include itself.

    When translated into English, it says "other", so it seems like the Japanese translation is incorrect.

    6 votes

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  3. Insidious roots

    Insidious roots apparently gives haste. Tokens created tapped immediately. Also somehow opponent was able to tap other nontoken creatures immediately as well ( the green 2 drop that exiles from graveyard when tapped

    2 votes

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  4. Deck building quick draft basic land option (forest) disappears

    Whilst deckbuilding on a quick draft I am having issues with a basic land option disappearing and not being made available to add to the deck. In particular on this occasion, it is forest. It will not allow me to add forests. I can't search for them. It only shows island, swamp, mountain, or plains as options to add with infinity symbol above. Why?

    2 votes

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  5. 27 votes

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  6. Mythic pack, Rare Wildcard

    1.   I bought a mythic pack for MOM, and receive a Rare wildcard. That's what is called in the conman business 'a rip-off'
      
    2.    Android
      
    3.   Paid for a mythic pack, got a Rare wildcard instead of a mythic card/wildcard
      
    4.   I expected a mythic card
      
    5.   Screenshot added
      
    15 votes

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  7. Lands not appearing in sealed

    When rebuilding my sealed deck no land options present themselves and the old icon for lands just pulls up my battles I opened.

    24 votes

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  8. Missing card

    During Quick Draft (on Windows PC) I drafted (and played with) a copy of Hide in Plain Sight. After the games, the card does not appear in my collection. It shows 0/4 copies available in deck building when it should have 1/4. The same thing with High Alert (which I drafted my first copy of in the same draft).

    I noticed because I always create a copy of my draft decks and this one went to the bottom of my deck list (where decks go when you don't own a copy of every card in the deck).

    See screen shot…

    2 votes

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  9. Cheating

    How about not every creature your opponent has is hex proof... ever f-ing thought of that?

    Ban ameliadg08

    1 vote

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  10. Missing lands in draft when changing deck

    When changing your draft deck in premium draft for March of machine the lands are replaced with battles. I am unable to add leave to my deck making it impossible to continue with the draft. Searching for basic lands in the deck builder also produces no results. When clicking on the mountain icon it just loads battles and no basic lands.

    26 votes

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  11. Smuggler's Copter after Unban not in Booster

    After the Unban of Smuggler's Copter the Card should be available in Kamigawa Booster

    1 vote

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  12. No ICR reward for MOM mastery pass level 71+

    I didn't seem to be receiving my ICRs for levels past 71 of the MOM mastery pass so for my most recent level (78) I tracked everything. I can say with certainty that my vault progress did not go up, no card showed in my collection, no gems were added to my account and I am still missing the same number of cards to have a full collection of every standard legal set. The only possible outcome is that I did not receive a card.

    14 votes

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  13. 24 lands = never see more than 2 in opening hand.....Since when, Arena?!!

    6 games, never more than two lands.....quit the **** already and turn off your stupid algorithms.

    Love seeing opponents cruise to resistance less victories! At least they "hAd FuN!"

    2 votes

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  14. 2 votes

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  15. 2 votes

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  16. Error on protection fourth copy

    I opened a booster pack of The Lost Caverns of Ixalan, and the rare card was a Palani's Hatcher, which it stated was the first copy. I already had four copies of that card, so it seems like there might be an error. I should have received a rare or mythic rare card that I don't already have four copies of from the same collection.

    Attached are images of the opened booster pack, my collection, and the program log.

    2 votes

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  17. crash while opening packs

    My child was very excited to open a gold pack, however the game crashed while it was revealing the cards. Sadly only got 2 cards in before the crash so 4 of the cards are still unknown. This is really frustrating because opening the gold pack is usually a very exciting moment. What's worse is when they logged back in hopes of see the missing cards, going to the collection did not show them.

    I really wish you would add a way to see the most recently collected cards. I know sometimes this works when you get a reward/open pack…

    2 votes

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  18. draft card style

    The ability to change card styles in a draft deck was removed, sealed doesn't have them at all! Additionally as with the last cube iteration, it does not respect favorited card styles (example parallax blood crypt and unfinity blood crypt, regardless if unfinity is favorited, it uses the parallax). Please fix either the favorite card styles functioning in draft and add card styles back to sealed!

    3 votes

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  19. [BUG] Pack only give gem

    My March of the Machine set is still not completed. But both the recent MOM packs I opened gave me 20 gems instead of rare cards.
    No issues with other packs. This only happens in MOM

    1 vote

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  20. Purchased Dogmeat bundle, but Dogmeat companion is not in my collection

    Exactly what the title says. I bought the Dogmeat bundle, but the Dogmeat companion is nowhere to be found in my collection.

    I have the emote, but it's really the companion I want. I paid US $9.99 for this, please fix ASAP.

    1 vote

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