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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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1526 results found

  1. Chalice of the void bug

    If I drop Chalice at 1 and then proliferate it will counter 1 AND 2 cost spells...I think is not correct

    1 vote

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  2. Advanced Search Logic Issue in Deck Builder

    I believe there is a bug in the search criteria logic in the deck creation function. If this search function was not in the original intent of the game's logic, then the developers had a minor lack of foresight in this case and this is a product suggestion.

    I have experienced this on both PC (version 2023.23.10.440.985016 and previous) and on Andriod (version 2023.23.10.1773.985016 and previous), but I imagine the search logic here functions the same across all platforms.

    When building a deck, the advanced search filter for Quantity Collected (i.e. Q=1, Q=4, Q>=2, etc.) will not filter the deck…

    1 vote

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  3. Wastes STILL broken !!!!

    This deck is invalid in Historic Brawl.

    It shouldn't be,

    Commander
    1 Codie, Vociferous Codex (STX) 253

    Deck
    96 Wastes (OGW) 186
    1 Narset's Reversal (WAR) 62
    1 Approach of the Second Sun (STA) 1
    1 Solve the Equation (STX) 54

    2 votes

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  4. deck builder can't save new deck since 2 weeks

    It's impossible to save my deck each time I go back to deck builder it resume my last deck but when I try to save there's always a message Network Error Deck creation failed.
    Can you fix this issue or should I just go play heartstone ?

    3 votes

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  5. Deck deleted

    Deck removed after backing out of edit menu.

    2 votes

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  6. No vault progress points for DMU DUAL common lands additional copies

    "If you've collected 4 copies of a particular common or uncommon in the set, the 5th card will go toward the Vault as part of the Vault process" is not the case with the DMU DUAL common lands. This is not specific to my account and is the system policy. Fix it, please. And also some refund for all the players would be nice.
    The issue is not fixed, though you have been reported about something going wrong with the vault progress in DMU. Who is responsible for the transmition of the information from these tickets/reports and why hasn't anything…

    4 votes

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  7. Import Deck Bug

    When trying to import a deck with the new two-sided battles, I receive an import error the following card is not valid in the deck: Defiant Thundermaw, The deck should import seamlessly

    1 vote

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  8. Filter Bug

    When I clicked on the filter while editing my brawl deck (so the mana symbols for red, black, white, artfiacts were active) deck, the game chrashed. Repeated it and it happenend again.

    1 vote

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  9. World Breaker is Red instead of Green

    Why does the top of the card of "World Breaker" appear red on Arena when it's upposed to be green ?

    1 vote

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  10. WRENN AND REALMBREAKER,THE MEATHOOK MASSACRE,RECKLESS BARBARIAN.

    WRENN AND REALMBREAKER,THE MEATHOOK MASSACRE,RECKLESS BARBARIAN.

    There is a combination with these 3 cards that I believe to be very broken in the game.

    When you have Wrenn and Realmbreaker's "emblem" with The Meathook Massacre in play, casting Reckless Barbarian and sacrificing it causes an endless loop of 1 damage without ever passing turn. Was this intended?

    0 votes

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  11. Alchemy Horizons cards are treated as "rebalanced" and therefore can be used in formats where Alchemy cards are not legal.

    Many Alchemy Horizons cards are treated as "rebalanced" and therefore can be used in formats where Alchemy cards are not legal.
    Even when an event's format is marked as "standard" you can put Alchemy Horizons: Baldur's Gate cards in decks and the client will let you play them, even when all Alchemy sets are marked as illegal during deck building.

    2 votes

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  12. Bring to ligth

    Hello. Pls pls add bring to light into explorer. The whole archtype of 5c midrange decks is not playable just becouse this card is missing. It will unlock multippel decks and will Shift explorer meta somewhat. Its far from a problem card and there is multippel sideboard cards already in mtgarena Client and explorer for other decks to deal with this new archtype.

    1 vote

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  13. meine decks sind verschwunden

    in meiner Decksammlung werden nur noch 2 Decks angezeigt!!!

    1 vote

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  14. Token error when viewing Valduk, keeper of the flame

    On ios when you tap and hold on the card “Valduk, keeper of the flame” to view the card it displays an extra token next to the card that the card does not create.

    1 vote

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  15. 1 vote

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  16. Pack not added to my cards

    I pulled a Jin-Gitaxias, Core Augur in a Mythic pack, but it didn’t show up in my collection. Unfortunately I didn’t take a screen shot, nothing like this has happened before to my knowledge. Oddly, I do seem to have an extra Jin-Gitaxias, Progress Tyrant that I’m pretty sure I did not have before.

    1 vote

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  17. Gems instead of cards

    Midweek Magic/Jump In... Instead of getting rare cards on my first two wins, I am getting only a few gems. It's annoying because my collection is far from complete and gems are only a little help to buy a replacement card. My experience seems to be that I am getting these annoying little gems far too often for a casual player.

    When you win a small prize in an event such as a random rare card, then you should get a random rare card that you don't own. There is not one card in this game that has value outside…

    1 vote

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  18. Didn’t get my packs

    I claimed my three MOM packs from the message in my inbox, but they didn’t seem to appear in my Packs tab. Not sure why this happened. I had 50 packs from the pre-order but that number didn’t change. I would really like to get those packs.

    1 vote

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  19. New Deck editing screen

    You can't see your deck card images.
    You can't change the quantity of the cards in your deck.
    If you tap any of the cards in your deck then they leave the deck.
    There's no Lands.

    There's no way to play your game. You should've taken the game down for maintenance during the update like more successful gaming companies. You know, test it yourselves before releasing it.... it's worth losing the couple hours of money than having to spend even more to fix all the errors.

    1 vote

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  20. Deck edit menu is sensroy overload and really bad.

    The new deck edit screen is awful. If I can't change the quantity of the cards in my deck without them removing from my deck by a simple single tap. I can't see the pictures or contexts of the cards in my deck. I see my deck as this silly sidebar some dev needs to stay late to fix. I cannot make a deck or play Arena anymore if this is the new deck edit template. My kids and I will go play yugioh if that's the way this game is going to change. I dont want to see my…

    1 vote

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