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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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1528 results found

  1. immerwolf

    When I went on the Gatherer it shows that Immerwolf is legal in Explorer but when I go onto Arena it does not show legal.

    1 vote

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  2. No collection filter for Special Guests or The List

    There is no entry for Special Guests or The List cards in the Collection filters.
    While you can use s:SPG for the former, the latter cannot be filtered out.

    3 votes

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  3. Missing Card Styles from Brothers War schematic artifacts

    Today I wanted to apply the Ornithopter schematic style (that I remember I purchased) to an Azorius Affinity deck and the card style wasn't showing up in my collection.

    When I open the Retro Artifacts library, the option for the card style isnt even showing up.

    Could you please fix that?

    Best regards,
    Rafa

    4 votes

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  4. Bug

    Je ne peux plus me connecter depuis ce matin. J’ai renouvelé mon mot de passe. J’ai supprimé puis reinstallé l’app. Rien ne fonctionne.
    Plate-forme iOS

    5 votes

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  5. Prison Sentence doesnt work

    Says activated abilities don't activate but they still do not sure if it's bugged but I've lost so many ranked games bc of this issue and I know that this isn't how the card works so fix please

    1 vote

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  6. missing text on cards

    On Mac OS when I did my last update the week of January 22, 2024 all of the keyword ability text is missing from my cards. The update was over 8G which seemed high. See attached as an example.

    2 votes

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  7. legal carte bug

    FR/ Certaine carte de mes decks Historic sont apparemment Hors format pour un mach contre un Bot , certain de mes decks sont aussi hors format pour l'Historique mais pas pour le Standard, certain des mes deck sont hors format pour de l'intemporel mais pas pour de l'historique alors que l'intemporel autorise toutes les carte d'Arena, et bien sur le jeux n'affiche pas les carte Hors format présent dans mes deck

    EN/ Some of the cards in my Historic decks are apparently out of format for mach vs Bot, some of my decks are also out of format for Historic…

    1 vote

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  8. Missing dual-color starter decks

    I am missing all of my dual color decks except red/white after the update 7/19/23.

    11 votes

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  9. Individual card rewards

    No longer getting individual card rewards with victories since the update.

    9 votes

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  10. Favorite copy not working after latest update

    As of the October 10th 2023 update, my favorite set/ art isn't saving. I have Dracula lands and they have been marked as favorites since it became a thing. They aren't maked anymore. I go through and add them as favorite. As soon as leave the game and come back they are back to default. Other cards aren't saving either( Thalia). Pictures are all favorites selected, relaod game and not selected again.

    6 votes

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  11. Game crashes when trying to open deck editor

    It happens randomly without rhyme or reason, but when it does the game is unplayable for anywhere from a half hour to multiple hours. I've tried closing and reopening. I've tried force stopping the app. I've tried uninstalling and reinstalling multiple times, despite knowing that I'll have to suffer through the intro play without anyway to bypass it. Any recommendations would be greatly appreciated

    2 votes

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  12. Pact of Negation is Explorer legal

    PoN is not legal in Pioneer. Also, Gatherer says is banned in Explorer (for some reason)

    6 votes

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  13. Alchemy: Phyrexia

    Bug with Alchemy: Phyrexia pack contents. Alchemy packs are not supposed to give Rares from the main set until you're rare complete in the Alchemy set. As you can see from attached screenshots, I open a Koth in an Alchemy pack, then immediately screen shot my Alchemy: Phyrexia collection, which shows I'm still missing 14 rares. The next two screenshots show me opening a Vraan and Phyrexian Arena, and then another Vraan, despite still not being Rare complete in Alchemy: Phyrexia.

    20 votes

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  14. purchased card style not selectable in deck builder

    Bought Ghost Quarter card style in the store, cannot select it to use in a deck.

    1 vote

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  15. ban sheoldred

    Sheoldred is not fun to play against anymore.
    please ban this rediculous creature from standart...
    its just wtf...

    36 votes

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  16. 200 cards decks

    The joke was fun at first, now it's enough. >200 cards decks are stupid. Put a limit on the card's amount. There's no logic strategy to fight those stupid things. So far, if I see a deck with more than 90 cards, I just resign

    1 vote

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  17. The new July starter decks and their cards are not getting added to deck list and collection

    The newly added starter decks not getting added to account.

    Recreate problem: play and get a win with each new dual colour deck.
    One deck was added and the others were not. I tested on a second account and nothing at all was added there.

    I can't provide files, playing via GFN.

    11 votes

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  18. Bug: Starter decks not legal in alchemy

    Ever since the rebalance in january, two of the starter decks (Charging Ahead and Sylvan Wisdom) are not legal to play in alchemy.

    This is because some of their cards got rebalanced, but the starter deck is still using the old versions.

    You can bypass this by cloning the deck and putting in the correct versions, however its confusing for new players and for deck slot space.

    2 votes

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  19. Can't progress in Jump In after making first pack selection

    I can no longer progress in Jump In. I had a network error in the midst of picking my second pack a few weeks ago. Now, when I try to play Jump In again, I'm still stuck in that deck building stage. I'll get my options for my second pack and select one, but it processes for a moment, then kicks me out to the main menu. After that, if I attempt to return to Jump In, it gives me the attached image - no choices for a second pack, so the game is perpetually stuck. I can quit out…

    3 votes

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  20. Akawalli, the Seething Tower deck validation failed

    When I attempt to queue standard brawl (60 card) with Akawalli as my commander it wont let me and says "Deck validation failed". The problem goes away when I change the commander. Akawalli is not a banned commander and no other card in my deck causes this issue.

    1 vote

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