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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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1528 results found

  1. Smuggler's Copter after Unban not in Booster

    After the Unban of Smuggler's Copter the Card should be available in Kamigawa Booster

    1 vote

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  2. CARTA REGALO SAN VALENTIN

    ME DIERON UNA CARTA DE REGALO POR SAN VALENTIN, EN EL CORREO APARECIO LA NOTIFICACION, RECLAME LA CARTA, PERO ESTA NO APARECE EN MI COLECION, LA CARTA ERA UN VENADO BRUÑIDO.

    1 vote

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  3. Busta oro

    Non mi viene data la busta oro anche dopo svariati acquisti con le monete oro

    1 vote

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  4. redeemed starter kit deck empty after entering code

    I entered codes I received from buying the Starter Kit containing the 'Day of the Dragon' and 'Backup Beatdown' decks into the 'redeem code' form on the store page.

    The first code was successful but the decks did not appear in my collection.

    I waited a while and checked again to find them present but empty (see images).

    I redeemed the second code that came with the physical decks and it said that it had already been redeemed.

    I attempted to fill the decks by importing the deck list (supposing that the cards may have been added to my collection…

    5 votes

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  5. pack open protection

    Open a new pack, without having all off the gold cards and got some diamons.

    1 vote

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  6. More historic formats planned?

    Hello, i just want to know if there are more formats in historic planned? Urzas Saga or legacy maybe? It would be just amazing to be honest.

    Are there any thoughts about it?

    Greetings

    1 vote

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  7. 《偵察監視員》の飛行機械トークンの絵がない。

    《偵察監視員》の飛行機械トークンのイラストが真っ黒で表示されません。

    1 vote

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  8. 2 votes

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  9. Bug or Not ? Amphibian Accident <- / Apprentice-Prome Apprentice does not work

    If Ajani's Pridemate has 3x +1/+1 Counter on it, and i cast Amphibian Accident that say's: "Until end of turn, target creatures lose all abilities and becomes a blue frog with base power and toughness 1/1."
    The counter 3x +1/+1 Counter should vanish or did i missing something?
    If my guess is correct this dosen't work accuatlly.
    Ajani's Pridemate is a blue frog 1/1 (with counter 3x +1/+1 so) 4/4

    1 vote

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  10. "raise dead"

    The card Raise Dead, available in the Arena Base Set, is incorrectly marked as not legal in Explorer. Per both Scryfall and Gatherer, the card is legal in Pioneer, and thus should be legal in Explorer. Scryfall also has the card listed as legal in Explorer.

    2 votes

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  11. Atrowrk of card "Sigardian Evangel"

    The Artwork of the card "Sigardian Evangel" seems to be missing?

    1 vote

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  12. missing card deck build (Bug, PC)

    After I finished my draft there is a card slot missing. I don't know which card it was but as you can see in the screenshot it is in my sideboard. I tried to close the draft and open it up again, but the empty slot was still there.

    1 vote

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  13. Bug - no new Murders at Karlov Manor mythic cards

    I've bought way too many (my bad, but that's not the issue here) mythic packs - and instead of receiving new mythic rare cards I get 20 gems instead.

    You can check my purchase history and compare it to my card collection.

    Missing cards can be purchased by wildcards.

    The problem affects three cards:
    Tomik, Wielder of Law
    Melek, Reforged Researcher
    Voja, Jaws of the Conclave

    These cards aren't added within the set mastery too. Regular packs seem to not add them as well.

    Please give me back my cards, you can get gems back.

    1 vote

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  14. Did not receive Mastery rewards for levels 5 to 7

    Experience didn't apply until after I logged out, then logged back in and it shows mastery level 7 when I was 4. I did not receive any of the rewards for Mastery level 5 to 7

    2 votes

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  15. PC No mana, tap, cost symbols on cards

    on PC version 2024.34.0.5124.1051382 all the mana costs, tap, or other number or man symbols are gone from all cards. They also do not show up when building a deck, looking at new cards, or playing a match.

    1 vote

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  16. draft card style

    The ability to change card styles in a draft deck was removed, sealed doesn't have them at all! Additionally as with the last cube iteration, it does not respect favorited card styles (example parallax blood crypt and unfinity blood crypt, regardless if unfinity is favorited, it uses the parallax). Please fix either the favorite card styles functioning in draft and add card styles back to sealed!

    3 votes

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  17. I opened my mail and received the three free packs that were given today ( murder at markov mansion) and then I went to edit my vampyre dec.

    I lost the three packs I was given in my inbox/ mail today while I was editing a deck directly after opening them, when I was booted off the site for no reason and now I am unable to get the three packs again,even though they are showing up as unclaimed again.

    1 vote

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  18. Land Style MIA

    The land styles that I purchased in a bundle are no longer showing up when I am building out my decks. They show for ones that I have built previously, but no more...

    1 vote

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  19. wildcard

    I have 18 Mythic Wildcards and 40 Rares in my collection, and every added Mythic or Rare that I get is just NOT added to the total. Is there a limit or is it a bug ? That need to be fixed. I restarted the game (log out etc...) but still cannot go above 18 Mythic and 40 Rares. I lost 3 or 4 Mythics like this already and maybe more Rares.

    1 vote

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  20. Planwalker brawl deck cover distorted

    Deck covers of the planwalker brawl decks are all distorted since the update

    1 vote

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