MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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2449 results found
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unexpected error in qualifier weekend
I was unable to connect to the MTGArena server even though I was connected to the internet during the match.
I checked my internet connection again and started the application, but even after entering the correct password, I was unable to log in again until the end of the match.1 vote -
Can't see ranked events
Can't see ranked events
1 vote -
Anniversary rewards
Hey I was checking my mail and it seems like I recieved one rare wild card and one Helm of the Host for the MTG Arena Anniversary, but when i look in my collection i don't own any copy of Helm of the Host. The rare wild card is good.
1 vote -
Received the anniversary reward of 5,000 exp but did not receive the rewards.
Received the anniversary reward of 5,000 exp but did not receive the rewards. For example, I did not receive my mythic willdcard at level 69.
1 vote -
Opponent's hand is revealed all time
I was playing the Alchemy's Cascade event and after my opponent plays their first spell in your second turn, your hand is revealed. All other draws is revealed too.
Is this a bug or I miss something?1 vote -
Contructed is not tracking rank
When playing Constructed Standard BO1, my rank is not tracked.
PC/Steam
I've attached a spreadsheet of recorded match results after noticing that my ranking was not being tracked. Screenshot of user ranking is also attached.
1 vote -
Partita bloccata
Partita interrotta per crash, mi viene assegnata la sconfitta.
1 vote -
High school team based league
As a MTG arena player and high school teacher I think it would be beneficial for students and Magic in general for a high school league through Wizards to exist. A team based league(maybe 5 per team) would be best for social interaction among students. In addition to increasing the number of MTG players it would also increase the number of people watching MTG content online as high schoolers have a good amount of free time to do so. I know a fair number of high school teachers who are also magic players who would likely be willing to coach/organize…
1 vote -
Blasting Zone (Wrong Mana Cost)
I cracked a blast zone with 3 counters in my paid draft. It killed my hoarding recluse that has a mana value of 3 and a forest. This caused me to lose the game and was my final defeat of 3 knocking me out of the draft.
1 vote -
weekly xp award not rewarded
I won several matches in explorer ranked today and both Daily and Weekly XP reward are not applied. Log attached
3 votes -
【バグ】イベントが終了せず、また始められない
アルケミーイベントで7勝2敗のまま報酬を受け取らずに放置していました。
アルケミーイクサランが実装後、イベント画面の右下がデッキを選択ボタンになっていました。
そこを押してデッキを選んでもデッキを選択ボタンのままで、報酬も受け取れず新たなイベントも始められない 状態です。
プレイ環境はPC(Win10)です。1 vote -
Weekly MTG's title and description not showing up
Weekly MTG's title and description not showing up. The title and description are blank, and reward tracker also looks weird
1 vote -
洞窟めいた大口について
プレミアドラフトで洞窟めいた大口を軸に添えたデッキを作成いたしました。
先ほど実際に1戦して気付いたのですが、カードのテキストでは「あなたがコントロールしている洞窟の数とあなたの墓地にある洞窟・カードの枚数の合計が3枚以上で出なければ起動できない」と
記載されておりますが、マナゾーンに洞窟が3枚あっても起動できないことがありました。
こちらはバグでしょうか？バグであればこのデッキにとっては死活問題のため、早急に改善いただけませんでしょうか。洞窟めいた大口のテキストには、洞窟の数とあなたの墓地にある洞窟・カードの枚数の合計が3枚以上と記載されておりますが、洞窟めいた大口を含む3枚の洞窟タイプを持つ土地カードが3枚あっても効果の起動ができませんでした。また、洞窟めいた大口を含む4枚以上の洞窟がある場合には効果の起動ができました。
1 vote -
Can't exit tutorial, even after restart.
I've entered the tutorial and there is no way to get back to the regular game mode unless I complete the tutorial (which I don't want to do). Exiting and re-entering the game doesn't help.
7 votes -
Premier Draft Wilds of Eldraine dissapier
I bought it for 1500 gems,played BO3 1:1 and at the third game game just stucked. Alt+F4, restart the game and then i could even come back to the draft. It just dissapier, and I lost 1500 Gems. No refunds, just lost the 1500 Gems. Thank you Wizzards
1 vote -
Crash during premier draft
Game crashed during premier draft after I paid bargain cost to put a cursed role on a creature controlled by my opponent. Due to the crash, I wasn't able to choose a creature, and when I returned to the game, I found that it had been attached to a 1/1, effectively doing nothing. I lost this game due to the cursed role being attached to a 1/1 instead of my opponent's 3/3. This was a premier draft game.
1 vote -
False loss at Quick Draft
I played one round at Quick Draft and won. So I should be at 1-0, but it reports me at 1-1. Please reset!
1 vote -
Simultaneous Combat Damage
When combat damage is assigned and performed, if i have less than zero health but the death of a creature causes me to gain life then I would be above zero so I believe I should still be alive and the game did not allow for this to occur.
1 vote -
Red Deck Colour Challenge - gets hung if you just don't attack on Jace first level (vs blue)
just cast goblins don't attack, eventually hangs.
2 votes -
Auto Tap Bug
I was casting Astral wingspan and I had two creatures to convoke it, a treasure and mana so I didn't have to tap the creature it was targeting. This was a draft game. I targeted Kroxa and Kunaros and was planning on swinging with them in the air as it couldn't be blocked and I would have gained 8 life. Instead auto tap decided to tap Kroxa a Kunaros and not use the treasure. It was originally set to do that and milliseconds before I clicked confirm it said auto tap solution changed and tapped kroxa ans kunaros for convoke…
5 votes
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