MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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2441 results found
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win registered as loss
In a premier draft of WOE my opponent conceded but Arena registered it as my third loss of the draft
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Log20240226_134929.log 17446 KB -
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Log20231229_005854.log 32900 KB -
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Log20231027_144745.log 146 KB -
Player.log 2 KB -
スクリーンショット 2023-09-09 114601.png 32 KB -
Log20230909_113514.log 26622 KB -
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Screenshot 2023-08-06 120242.png 85 KB -
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219 votes -
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Quick Draft Quest No Progression
I decided to spend some of my gold to do the Quick Draft Quest (the blue one) and started a WOE Quick Draft event. After playing 3 matches I went to check on my quest progression, since I didn't get the reward prompt, only to find out that it's still at 0/3. Immensely disappointed as I won't have enough gold this month to do another draft and get the Halloween pet, so I'd have to wait a whole other month to attempt to do this quest again.
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Screenshot_20231014_150928_Magic.jpg 964 KB -
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Screenshot 2023-10-10 at 1.27.43 PM.png 5500 KB -
Screenshot 2023-10-10 at 1.27.29 PM.png 5558 KB
104 votes -
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Midweek Magic Card Reward Display Bug
After winning the event: Midweek Magic: Phantom Sealed Faceoff - Midnight Hunt for the first time I should receive a card. The reward however is not displayed and it takes multiple clicks on the "Claim" button to proceed. I can't even confirm whether I have gotten a reward at all.
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Captura de pantalla 2023-11-01 101509.png 760 KB -
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no reward.png 1842 KB -
MWM.jpg 498 KB -
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MTGA bug report.png 1878 KB -
Log20231026_095128.log 30916 KB -
crash 2.png 1729 KB -
crash.png 1709 KB
97 votes -
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Quest not progressing
My daily quests have simply stopped progressing when I was almost done with them. Please Wizards, I would really like this extra gold since it's the last day before the new set.
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DD49A54E-3CF4-4B0F-91CD-827A154DFE46.png 8981 KB -
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2023-04-18 10.41.29.805 - MTGA.jpg 397 KB -
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MTGAInstall.log 3 KB -
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Screenshot 2023-04-18 104408.png 1739 KB -
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スクリーンショット 2023-04-18 222539.png 2429 KB -
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daily.PNG 3141 KB -
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UTC_Log - 04-18-2023 12.46.21.log 3924 KB -
daily not working.PNG 3857 KB -
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Daily mission.png 3141 KB -
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Log20230418_073107.log 2091 KB
283 votes -
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Starter Deck Duel
Despite winning 3 games in Starter Deck Duel mode with the Black and White deck it did not show up in my Starter Decks.
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missing2.jpg 315 KB -
MISSING.jpg 228 KB -
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Screenshot (22).png 3542 KB -
Screenshot 2023-04-15 at 11.34.00.png 4981 KB -
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mtg bug 2.jpg 285 KB -
mtg bug.jpg 200 KB
296 votes -
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Jump in mission
There is a mission where you have to complete jump in 3 times, I did it once yesterday but after some time it went back to 0, the tokens are 1000g a piece I would very much like to finish the mission, thank you
34 votes -
Cards changing during drafts
During my first SNC draft, I picked a Psychic Pickpocket P1P4. However, what showed up in my pool was a Brokers Veteran. I figured I had just misclicked.
However, after completing the draft and building my deck, I encountered a server error and had to build my deck again. This time, the Psychic Pickpocket was in my pool, and the Brokers Veretan was not.
Parsing my logs with 17Lands.com (attached), I see two separate draft pools. This was pretty bizarre, it may have affected my picks but I'm mostly concerned about the integrity of the draft format.
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photo_2022-05-24_12-15-25.jpg 112 KB -
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draft bug 2.png 4076 KB -
draft bug 1.png 3070 KB -
Jackhammer exchanged for cabaretti land.log 61 KB -
Cabaretti land changed back to jackhammer.log 67 KB -
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Player.log 9637 KB -
Log20220428_201625.log 9636 KB
1,861 votes -
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quick draft currently waiting
quick draft stucked to "currently waiting" screen.
can't face opponents15 votes -
Call A Surprise Witness style not awarded from MKM Story Festival
I was not properly awarded the alternate card style for Call A Surprise Witness from the MKM story decks festival, despite the reward being listed as given out just for entering the festival.
17 votes -
Premier Draft Gone
Bought into a WoE Premier Draft, played and won a single match, was kicked out immediately afterwards and now Premier draft has disappeared from my options along with the deck. Logging out and in doesn't fix this.
Premier draft was not set to rotate out nor was there a countdown timer on the event ending.35 votes -
Fix Quick Draft
How to report a bug
1. I was in a quick draft event before the most recent update. The game can no longer find an opponent and it sits "currently waiting" for 10+ minutes.- PC
No match is ever found for my quick draft event that was started before the update.It should match me against an opponent in under 2 mins.
11 votes -
quick draft lost caverns
I can't get into a game in 'quick draft Lost Caverns of Ixalan'. I can queue up, but the queue-screen just says "currently waiting" and nothing happens. I built my deck two days ago and can't play it. I can get into games in other gamemodes normally.
9 votes -
Spark Reward for "Jump In" not progressing properly
Spark Reward for "Jump In" is supposed to increment each time you complete a "Jump In". The first time I do it it progresses properly from 0/3 to 1/3. The second time I complete a "Jump In" it doesn't increment from 1/3 to 2/3, instead it stays at 1/3. The third time I complete a "Jump In" it progresses from 1/3 to 0/3. I have reported this bug twice already to you and you haven't resolved it.
19 votes -
Bug in Direct Challenge mode
Unable to play in Direct Challenge Mode tonight with my wife. Other formats (such as Midweek Magic) worked fine, but DC mode just timed out with "network error" bug
23 votes -
Midweek magic
Midweek magic on Arena is a great idea but could be improved. For example, almost every month there's an event that repeats something that is regularly available such as Standard or Alchemy. These should be replaced with Pauper and Artisan, which are a ton of fun and a great entry point for new players. Also, too much Momir!
50 votes -
Stuck in queue (quick draft & starter decks event)
After the recent update I cannot play quick draft nor starter decks event, I stuck at "waiting for oponent" screen. I had waited 6 minutes and nothing. I have tried multiple times, I have waited for 3-5 minutes for like 5 times and nothing, no match. Normal constructed find match worms fine.
7 votes -
Cannot get "Call a Surprise Witness" card style in MKM Story Deck Festival
I already cleared Festival : MKM Story Deck, but I cannot apply "Call a Surprise Witness" cardstyle.
I think the reason for this is that the order in which these cards are obtained is set to 0. Is anyone else having the same problem besides me?
Use device : Android10 votes -
starter
Starter deck duels are not matching and also not timing out and will hang for minutes that never end
6 votes -
Color challenges completion results in blue spark repeating voice line
After completing the color challenges (and getting the awarded sleeves) the blue spark appears in the home menu everytime I click on the home menu icon, repeating the voice lines “wow, you’ve beaten all of the color challenges!” Sometimes it stops there and sometimes it continues with the rest of the dialogue and flies to the codex button and disappears. However, the next time I visit the home screen, it’s there again and repeating the voice line. I’m on Iphone 11 IOS 17.1.2. The game is version 2023.32.0.923.1044210. I’ve tried waiting on the home menu for minutes after the spark…
15 votes -
Cannot find matches.
As title says, when the update hit, I was in the middle of a Premier Draft Event for MKM. Trying to requeue but have been waiting for almost 30 mins.
7 votes
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