MTG Arena keeps crashing on me mid-game every now and then making it hard to play it for a long time.
Typically my game will get progressively slower the longer I play MTG arena and that is too be expected because the game is so demanding so far as graphics and data. What is not acceptable is that my game will crash after about an hour of playing the game. Never has it crashed while I was on the home screen. It crashes when I am mid-game when rank is on the line. I can count losing around 12 ranked games too crashing and then not being able to get back into the game despite re-logging in time. The screen for cuing the match comes up and the "start match" sound effect goes off yet I do not enter the match and all I hear is the game sounds and me losing the game as I desperately try to re-enter the match.
Below are examples of two separate occasions where the game would refuse me entry back into the match.
Please fix your game Wizards cause this is very frustrating...
Game crashed while playing ranked and every time I tried to reconnect it crashed again.
MTG Crashing Log Files
Please submit at: mtgarena-support.wizards.com/hc/en-us/reque.. and select ‘Report a Problem in your Event’.
We'll be happy to help!
Accidentally clicked the exit button when going for Settings -> Concede. Couldn't reconnect for approximately how long the match in progress would be active, getting the prompt to either Exit Game, Reconnect, or Log Out on reopening Arena. I was able to reconnect after about 1-2 minutes
crashing continuously once the game starts
For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Report a Problem in your Event'.
mtga crash after game is finished. Happens several times. Lost several drafts and classic standard cues.
Is it possible to get the gems / gold rewarded?
Game kept on crashing every single time a match started. This is not the first time it happens.
It sounds like you may need some more troubleshooting advice, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Technical Troubleshooting'.
there was a short cannot fonnect message - after a reconnect, the opposing player did nothing, the hourglass being endlessly there - i won't give up - otherwise I#d lose a game
Game freeze many times this week when i was almost win. I would like to know how to fix this. I'm trying get golg for mastery pass but with this problem don't let me get.
Game hang in the midst of ranked play.
playing an elementals deck with field of the dead,
about to ddeck myself out with jace in hand. I play gruesome menagerie to pull back risen reef, healer glade and thunderkin awakener.
Bunch of risen reef triggers go off, along with omnath triggers along with field of the dead triggers. It processed eached one until it got to field of the dead adn the game had "trouble communicating with server" and it did not load or start a timer from there
I had a game crash and that causes a PC reboot, and I'm currently waiting 3 minutes to reconnect the match, that was a paid booster draw, and it was the turn where I had the chance to win the match ( and I was about to win, he had 7 cards in library and I had 2 merfolk secretkeepers and the mana to cast those, he doesn't run counters and I knew 2 of his 3 cards in hand and none of those could avoid him to lose, it was almost 100% win condition, but I needed that turn because on next turn he could cast forever young from his hand and refill the library. I've lost potentially 1500gems to that. I'm so upset. Still waiting 7 minutes now for reconnection...
I never ask for those things but I paid 20€ for 3400 gems to play draft, and now 1500 of those are pontentially gone ( at least I get 1 of the 2 matches lost ) I need to know if is any way to compensate that as I invested real money into that draft, or reset the lose counter and start again as it wasn´t my fault to lose that match.
New update fixed the bugs that were crashing the game.
the game disconnect from the network and next don't allow me to reconnect to the game. the screen keep looking as waiting for the game. i losta relly import game, i espext to have back 4 line on ranking standard.
The game closed in the middle of a match in the metagame event after opening the game he did not return the match and I lost the game because of that. I invested 2000 gold and felt harmed by the poor performance of the game, would like to receive the input or the value of the input.
Latest update (October 10 2019) seems to have also fixed things for me.
The latest update seems to have fixed the issue for me. Thank you Wizards
MTGA CRASH and i couldn't enter the game. i want my gold back because of this, the event was lost !!! and is not fair