Cannot access store
Every time I try to access the store, I get a black screen and it fails to load, crashing Arena. This has been attempted multiple times over the course of the last couple weeks. Thanks for your help!
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TANeoK#35710 commented
same :(
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Church6633#64658 commented
Day 3 now, and not even a response about the stores being down on their status page.
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Enoch#15484 commented
I uninstalled, rebooted, reinstalled, and tried it again, and the store is still just a loading screen. What am I gonna do with all this money I have that I used to buy gems with now?
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Bushili#87060 commented
Same problem too!
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oakiim#26792 commented
Same here. Been so for over 24 hours.
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WhiteThing#89911 commented
Same issue here... i need to spend my gold guys how many time it will takes to you for resolve it?
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LuckyNumber7#52873 commented
This issue is back. Haven't been able to access the store for 3 days
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LuckyNumber7#52873 commented
Same issue for me today still, been like this since Monday
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minasegawa#87854 commented
I can't go to store because of infinite loading since 17/Nov/2020.
How can i buy black lotus bundle?
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TheSuperNR#04268 commented
Same. it started two days ago, I did everything I could to try to fix it but nothing works!
But other than the store everything works fine for me. -
Zanth#32244 commented
Seems server-side since reinstall, dns, winsock, and vpn workarounds didn't work. The good news is that log shows: "[13758] NullReferenceException: Object reference not set to an instance of an object." As a software engineer in a previous life, these types of errors are much easier to fix than memory leaks and other types of bugs. It's concerning that the issue has existed since January, but I think once this gets enough votes and an engineer sits down to investigate, it shouldn't be too difficult to fix.
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x_Nito#26376 commented
same here. first 2 days worked just fine, now ive got some gold and stuff it shows me waiting for server as long as i keep the game running.
even tried the msg.exe codes (the whole ipconfig thingys) but nothing.
i mean...its not a absolut "i cant play mtg anymore"-bug but its annoying since i want to get some cards or even buy the premium event stuff and i just cant. seems like they dont want my money :P (just kiddin') -
daermon nashezbaernon#85821 commented
Having the
same problem -
jphinney#65849 commented
Infinite server loading screen neeeds a true fix not troubleshooting **** very unhappy!!
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jphinney#65849 commented
stuck on load screen ive tried for 3 diffrent days now and i wait for almost 20 minutes each time multipule times screen not frozen but will not let me do anything after i click store i have to force close game and then re open to do anything. need a fix!!!
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Fix The MTGA Store#65408 commented
same issue. any workarounds and/or fixes ?
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TurkeyJenkins#12465 commented
Same issue as everyone else. I cannot access the store at all, and if I click on the tab it throws me into a perpetual loading screen from which the only escape is to quit the game.
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NostalgiaCube#55255 commented
The same - i cant access the store
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good.pastafarian#24102 commented
Me too, can't access the store for the third consecutive day. What's up? :(
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Deivid_Saba#19916 commented
Same issue, about since 3 days.... When will this get resolved, And how do you plan to compensate us players who can't access the store?