Black Screen with MTG Arena cursor and no backround sound.
I downloaded and launched MTG arena and I had a black screen with a MTG customized cursor. I tried reinstalling the app, as well as opening multiple tabs of the game, all a black screen with cursor. Please contact me at firstname.lastname@example.org about what to do to fix this issue.
First game in two days: first land... first crash. Can you please at least fix that
still stuck with a black screen and cursor.....for weeks now......wizards what are you doing to fix this cause apparently not much.
i cant atach my logs to this coment. Playing in the mtga spanish version. I had the black screen problem the first day and lost a draft game. After the hotfix tried out again with the same results.
Thank you for your time
Hi, still face with a black screen since 25th of june. Can you please help ?
Perdi un sellado y un draft. Ya mande los logs en otros 5 enlaces de este tipo. Por favor necesito que me devuelvan mis gemas. Ademas tambien hice un request por otro lado y tampoco tuve respuesta.
esto es imposible de jugar, se cierra en los draft y no te deja entrar hasta que has perdido la partida..fichas de evento , gemas y oro tirados a la basura . no lo solucionan y no contestan...para demandarlos por estafa.
still no fixed the crashed problems. With some cards -3 star green give 3 lifes for exemple- in spanish version the game crashed after the hotfix...
el juego se cuelga cada dos por tres..siempre que juego con un mazo especifico se cuelga...y conotros se cuelga menos.,.aunque a veces tambien...que mierda de software es este?
After some day after no issues, again the several crash problem.
Still Not Fixed. Are you planning on fixing this or are we just throw away costumers?
Larry Lhurgoyf#15477 commented
How can you change language settings when you are not able to access the game at all? Does not make sense... By the way, in my case language was set to english and not any foreign language so the work-around obviously does not apply for everybody with this black screen issue.
Larry Lhurgoyf#15477 commented
Still nothing.... nice WOTC
Same problem, black screen after a few turns. Gems are gone. 2 loses. Not funny anymore
I received a knew answer from Wotc customer Service and I quote (Thank you for clarification of your issue. This is a bug that is currently being looked into by the developers. Information about the issue can be found in the following site. https://forums.mtgarena.com/forums/threads/66434
As you are already aware, a temporary work around while a fix is being worked on is to change the language setting in the client to English. We apologize for the inconvenience this may have caused and we thank you for your patience while this issue is being looked into.)
I think it was easier that 12 days later WOTC, in their game Status page clearly stated every day that they are still working in a game fix and not saying the game is Operational and making players look around forum after forum for an answer or a solution.
My friend had the same issue on his laptop running Windows 7. Nothing worked until I installed Visual C++
vc_redist.x64.exe. As soon as I did the Arena opened a ran as it should. Hope this helps some of you. Cheers.
Educational Candy#19557 commented
Same here, black screen after start (infinite)
I'm also having this problem. Instead of loading in to a match, both my screens go black. I can't even get in to the task manager, so my only option is to power off.
Are they doing anything at all to sort this problem out?? ive been in the fcking black screen for 2 weeks now. I want all my money back.
My Game Cras often since the M21 core Set Patch. And i cant relog Till the round ist over. Lost a Lot because of this Bug. :/