MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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1712 results found
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Shuffler
After reviewing all the people reporting the same issue it's clear that your company not only doesn't care about anything we say, but you must like the shuffler. Did the development team manager's brother make it and you can't get rid of it or he starts to hit his helmet he has to wear? Did you fail math? Have you heard of statistics before? No, no you haven't and no you clearly can't do math. It's so great to see lazy software companies take a beloved game and make it unplayable because of their choices. Maybe, just maybe you can…
3 votes -
Sparky keeps appearing after tutorial in Profile menu
It has been observed that whenever visiting Profile menu, Sparky keeps appearing and gives tutorial about "You have two ranks - one for limited (...)".
Despite listening his full tutorial for about 100x times, he still appears whenever I visit Profile page.Please note, that I am not a fresh player, I have already finished all the tutorials like in 2019 or 2020.
Expected Results:
Sparky should not appear over and over again whenever I am visiting my Profile page.5 votes -
Player #numbers are no longer shown in log.
It's now impossible to add someone unless you know them IRL because player #numbers are no longer shown in logs. I've disabled and re-enabled detailed logging and it's still not available.
This essentially means Arena is no longer a social game - I can't ask someone for their decklist, or even just say good game.
This has only happened in the last few days, clearly a result of something being pushed through in the patch - an unannounced change like this is a massive problem.
2 votes -
Error updating data
I'm on an Android device. It won't connect, except once after I reinstalled it..and it updated.
I've also tried restarting my phone, disconnecting and reconnecting.
4 votes -
Cannot Click anything on screen
Jan 19: Playing on ios and cannot click ANYTHING on screen since the last update. Lost a lot of gold and XP in terms of quests, etc.
5 votes -
Uncommon Daily Win Rewards not being shown
- Win a game that would result in a Daily Win card reward like at Daily Wins 5,7,9,11,13, and 15
- PC, and iOS both yield the same results for my account
- XP progression reward is notified but not the card reward itself
- Both the 25 XP and the card reward is shown even if the card would normally be a duplicate of an uncommon I already have four copies of.
15 votes -
1 vote
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MTGA Client unresponsive when not in fullscreen mode Apple 15in MacBook Air M2, 2023, Sonoma 14.2.1
MTGA Client unresponsive when not in fullscreen mode Apple 15in MacBook Air M2, 2023, Sonoma 14.2.1
- Launches into window mode
- Unable to click anything in the game though hovering over buttons with the mouse do show the hover menus / animations
- Also hotkeys such as command - Q to close the game do not work
- If i go to the window menu on the mac menu bar, and make it full screen, it registers responses (or force the game to launch into full screen mode responses, the game registers mouse responses)
- If i then choose to go back to windowed…
4 votes -
Stuck at waiting screen of mtga
I am stuck on waiting for opponent screen for 2 hours on iPad , I tried to reinstall and start the game on smartphone but could not fix the issue.
4 votes -
Unable to Login - Timeout
ARENA is not allowing login and presents a time out status...
11 votes -
Unable to Login -> Timeout
Since today, I am unable to Login. Neither on my phone nor on my PC.
The error message just says Timeout. After a while, "Waiting for the Server" starts spinning...
And yes, internet connection is available for both!
The PC version is actually on GeforceNow. The Phone version is on my Android Device.
11 votes -
Companion - Peaceful Pup doesn't work
There's a graphical bug with this pet: grass overlaid it.
3 votes -
IOS app crash after SNC update
After SNC update the app keep crashing when open (IOS) reinstall fix the problem, but after close and reopen, the problem return
225 votes -
network error
Platform: mac (from epic games)
date 07/02/2024-22:09 GMT+1Tried flushing dns, tried desinstalling and reinstalling from the launcher, login out and relogging... Blocks after 'loading initial scene'
3 votes -
burried in the garden autotap issues
When casting Burried in the garden, the autotaper will tap the targeted land even if others are available. This is both not optimal, and contrary to how it handles other land enchantments that add aditional mana.
4 votes -
peaceful pup is hiding in the bushes
When I use the peaceful pup in Companions and get to the battlefield screen, the peaceful pup is hidden in the bushes and won't come out. This is cute, but it's even cuter when it's visible.
Thank you in advance for your help.3 votes -
Sparky dialogue every time I open my profile
Sparky appearing every time you open the "Profile" menu.
I have no idea when this issue started but it has persisted for weeks and it's driving me insane.
My account is very old, I've played since account resets used to be a thing and when regular Amonkeht was in the game, I do not need nor do I want to have to ever hear Sparky again unless it's explaining some brand new feature.
Expected results:
Fix Sparky so it stops appearing .
Ideal results:
Enable a menu option to completely disable Sparky or AT LEAST enable an audio option to…
4 votes -
cant login any device
whenever I open mtga it says "error cannot connect try restarting" I have uninstalled and reinstalled several times. I have deleted the contents of the mtga folder before uninstalling. I tried to download on my phone same thing. I tried to download using epic games store and steam, same thing. A few days ago when this began I found a reddit post that recommended renaming my pc, and this worked for one time, but i got the same issue again next day. I have tried renaming my pc since then but it no longer fixes the problem. Please help.
3 votes -
Tutorial
Sparky won't **** about "Whatever you played last time will show up here. You can practive with me to start" even though I already completed the tutorial and am well into the game. This part of the tutorial will keep showing up everytime I hit play after re-entering the main screen. SHUT UP SPARKY HELP
4 votes -
cant login on windows and android
cant login on windows and the app on windows didn't updated and doesn't work
on android app updated but it also does not work
it gives me errore -13 votes
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