MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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1729 results found
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Companion - Peaceful Pup doesn't work
There's a graphical bug with this pet: grass overlaid it.
3 votes -
IOS app crash after SNC update
After SNC update the app keep crashing when open (IOS) reinstall fix the problem, but after close and reopen, the problem return
225 votes -
network error
Platform: mac (from epic games)
date 07/02/2024-22:09 GMT+1Tried flushing dns, tried desinstalling and reinstalling from the launcher, login out and relogging... Blocks after 'loading initial scene'
3 votes -
burried in the garden autotap issues
When casting Burried in the garden, the autotaper will tap the targeted land even if others are available. This is both not optimal, and contrary to how it handles other land enchantments that add aditional mana.
4 votes -
peaceful pup is hiding in the bushes
When I use the peaceful pup in Companions and get to the battlefield screen, the peaceful pup is hidden in the bushes and won't come out. This is cute, but it's even cuter when it's visible.
Thank you in advance for your help.3 votes -
Sparky dialogue every time I open my profile
Sparky appearing every time you open the "Profile" menu.
I have no idea when this issue started but it has persisted for weeks and it's driving me insane.
My account is very old, I've played since account resets used to be a thing and when regular Amonkeht was in the game, I do not need nor do I want to have to ever hear Sparky again unless it's explaining some brand new feature.
Expected results:
Fix Sparky so it stops appearing .
Ideal results:
Enable a menu option to completely disable Sparky or AT LEAST enable an audio option to…
4 votes -
cant login any device
whenever I open mtga it says "error cannot connect try restarting" I have uninstalled and reinstalled several times. I have deleted the contents of the mtga folder before uninstalling. I tried to download on my phone same thing. I tried to download using epic games store and steam, same thing. A few days ago when this began I found a reddit post that recommended renaming my pc, and this worked for one time, but i got the same issue again next day. I have tried renaming my pc since then but it no longer fixes the problem. Please help.
3 votes -
Tutorial
Sparky won't **** about "Whatever you played last time will show up here. You can practive with me to start" even though I already completed the tutorial and am well into the game. This part of the tutorial will keep showing up everytime I hit play after re-entering the main screen. SHUT UP SPARKY HELP
4 votes -
cant login on windows and android
cant login on windows and the app on windows didn't updated and doesn't work
on android app updated but it also does not work
it gives me errore -13 votes -
unable to play any game
Since the 26th of February, I have been unable to play any game on MtgA.
My game client always end up freezing and getting unresponsive on the VS scene,
each time, until it, when it does not crash already,
eventualy and painstakingly loads the battle scene, far latter, still barely responsive,
and with the game only showing me I have lost (to timeout, suposedly).
After that, often, the client gets so unresponsive that I have to force-shutdown it.I have tried uninstalling and reinstalling several times, to no avail.
I join the log of my last try to play, after…
3 votes -
Lock up requiring exiting game and coming back in to proceed
Weird lockup occurred. I attacked a large team into my opponent. after blocks, a bunch of my stuff died, but was brought back by hofri ghostforge. Once triggers started resolving, game got stuck on Cathar's crusade trigger. Neither me nor opponent had timing rope counting down. only way I could proceed was exiting client and coming back in. This continued to happen for rest of game, until opponent conceded. Some combination of Ojer Taq, Impact tremors, cathar's crusade may have causaed it
2 votes -
Fynn, the Fangbearer power and toughness display bugged and unreadable on certain card styles
Platform:PC
Two card styles for Fynn, the Fangbearer, specifically the ones with art by GodMachine and RISHXXV Have unreadable power and toughness numbers, appearing as blocky black bars, in matches and in the deckbuilder. As seen in the included images, only two card styles are affected. This Is potentially exploitable and could seriously effect gameplay, as this bug occurs in matches.4 votes -
graphic bugs
I don't have acces to all cards of my side board and don't get Quick Draft rewards.
2 votes -
Several graphical issues after 2024-01-25 6GB update
1) Power toughness of some card now black. See image. It was OK at the beginning of the game. I think it appeared during an attack. During the game, those card have been exiled but a new Fangbearer has been casted and the bug still persisted.
2) After the update, there is a "fog" in the background. It seems volontary. It decreases the contrast and affects the overall experience.
3) Some geometric figures may appear during animations (black rectangles around new planewalker entering the battlefield or moonshaped transparent figures around the library at the end of game).
4) A gray…4 votes -
Multiple VFX corrupted after recent update
Several types of VFX in the game now have an additional field / their alpha is not set up to make the hidden parts actually invisible. E.g. the arrow marking attacking creatures. This started happening recently.
4 votes -
Tergrid power/toughness not showing
I was in a game against Tergrid and I could not see the power/toughness unless damage had been done to tergrid.
3 votes -
Cannot battle friends
2023.31.0.4709.1039979
Attached logWhen trying to have a battle with a friend the system gives several different types of errors depending on if I sent the invite, or if they do. Either way it seems to crash, and then won't work. Only events, and standard play types with unknown users will work.
6 votes -
Spree cost does not show the + when in hand
Spree cards do not show the + when in hand making it misrepresent the casting cost of those spells in comparison with paper play.
2 votes -
Reach VFX and SFX play during main phase and repeats itself
The new Reach VFX and SFX play during pre-combat main phase, after you took any action, when it makes no sense. It also then plays again at the beginning of combat.
2 votes -
Pack Tab should have notification if packs in inventory can not be opened
The pack tab has the alert diamond that is persistent even when I have viewed the packs in my inventory. The packs in question can not be opened, so there is no need to have the alert persist past acknowledging they are in the inventory.
2 votes
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