MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
--------------
If you receive an error message that your attachment did not upload, please check to make sure it is smaller than 50 MB.
1726 results found
-
I can't read a card during a draft (only a token created by it is visible)
The displaying of cards that create tokens got worse some time ago but never was annoying enough for me to report it, until I encountered a split card that creates a token during Decathlon 9 Omniscience Draft. This is pretty self-explanatory - just look at the screenshots. I'm not able to read the card during my draft, I have to check it on the Internet. My screen resolution is 1920x1080.
1 vote -
not all (decathlon) tokens visible in the UI
Not all tokens are decathlon tokens are visible (I have all 10) in the UI, also my play in points are not visible in the UI.
1 vote -
Bug
I am playing standard arena and this is the second time I just lose for no apparent reason.
This was a standard ranked Bo3 I was already up one game. Than I suddenly just loses doesnt go to game 3 just loses. I don't think I time out as i was actively playing and there was no time running out indication.
Please check if there is a drop hack?
Thank you
1 vote -
Cant select cards
I have trouble selecting creatures to attack and block on my Motorola edge. Makes the game unplayable.
1 vote -
Quotation mark bug
Bug on Android
Unclosed quotes on numerous cards within collection.
Closed quotes on "Glimpse the Unthinkable".
Glimpse the Unthinkable is from original Ravnica, and there's no way to acquire Ravnica packs.1 vote -
Draft picks invisible
I would like a refund on my SNC draft as i encountered a bug impacting my picks.
I started the draft on Android
I drafted normally until pack 2, pick 6
At this point, I saw a pack was on me but no cards on screen (see screenshot)
I was not able to pick anything
I had to log out and then log in
At this point, the cards were there but it was Pack 3 pick 4, so the draft was ruined9 votes -
Lotus Field, Elvish Reclaimer Bug
Android Pixel 5
When resolving elvish reclaimers ability, after selecting Lotus Field, the selection interface disappears, but control isn't returned to the player and the lotus field never enters the battlefield, game returns to normal after timing out and ending the turn. Elvish reclaimers ability appears to still be on the stack, opponent is able to emote throughout.
I do not know how to reproduce the bug, but will update this post if i can do so.
Playing brawl, see screenshots for board state.1 vote -
MacBook Pro m1 Pro 16" issues
Arena client minimizes itself when going from main menu into a match as well as when switching from searching for opponent to starting match. There are a few other times where it exits out of full screen and minimizes itself, but I can't recall them at the moment.
Only have one resolution option in Graphics options of Settings menu in match.
Arena client will not load past black screen if opened by clicking Arena icon, can only play game if launched through Epic Game Store.
20 votes -
No way to change sideboard cards on mobile app
When doing g a Bo3 match on the mobile app the "done" button, just starts the next match and doesn't save any if the changes of cards I swapped out. There doesn't seem to be any way to actually submit sideboard changes.
1 vote -
Cards not displaying properly on large monitor
When I hover over a card in the Packs screen for a card that has other cards associated with it (see screenshot) the card does not display correctly on the screen (again see screenshot).
I have a large monitor too. Its not a screen space issue1 vote -
Bug: not getting quest rewards
The last 2 days (3/17/2022 and 3/18/2022) I completed a daily quest that was suppose to reward 750 gold but rewarded nothing. The quest goes away but no usual fanfare of coins/music and the Claim button. Just returns to the Home screen with no quest.
11 votes -
Can't start the app with my brand new phone.
I just recently got a new phone the REVVL6, i transferred my Google account over to it and then tried to start MtG Arena but it won't even load. All i get is black screen.
I checked the ststem requirements, they're good (it's the latest android system) and i followed the troubleshooting steps on the Magic website.
Please help, this is my 4th time reaching out, I left a 1star review+request, sent an email, and contacted "support" , and i only get the same stock response to check the troubleshooting page.1 vote -
historic
Please fix the issue that every time I select a deck from a main screen to play it will automatically choose the Historic mode even if it's a standard deck.
1 vote -
Card Sleeves problem
Hello and Greetings Wizards of the Coast Costume
I want to inform you that I have a problem in the MTG Arena.
One of the Card Sleeves, the WPN Exquisite, which is one of my favorites, is darkened almost to black and has no image. Was it recently modified or is there something wrong with my MTG Arena program or is it a MTG Arena display bug? Annex Screenshots as evidence.2 votes -
log in issue
When logging in I get sent back to the login screen after "initializing localization database"
-
UTC_Log - 08-31-2021 14.00.16.log 1 KB -
UTC_Log - 08-31-2021 13.56.13.log 1 KB -
UTC_Log - 08-31-2021 13.55.48.log 1 KB -
UTC_Log - 08-31-2021 13.56.01.log 1 KB -
UTC_Log - 08-31-2021 13.55.40.log 1 KB -
UTC_Log - 08-31-2021 13.55.14.log 1 KB -
UTC_Log - 08-31-2021 13.55.11.log 1 KB -
Player.log 21 KB -
Player-prev.log 31 KB
41 votes -
-
bogue démarrage au chargement "matchs actifs"
pourquoi le dernier chargement au démarrage de l'application recherche indéfiniment sur la "vérification de matchs actifs" ?
4 votes -
Pauper Decathlon
I just spent several common wildcards and 2K gold to create a deck for an event which MTGArena advertised as pauper and now it doesnt let me submit the deck? Shouldn't ALL MTGArena common cards be legal for this event, as advertised?
I need a reimburse or i wouldnt have spent my wildcards and gold...1 vote -
Arena zooming in entire window
I just changed my graphics settings on Arena from low to medium, on MacBook, and for some reason it zoomed in the entire Arena window but didn't affect any other windows on my computer, fortunately. Anyone had a similar problem and have any ideas how to go about reverting it to the original zoom settings?
1 vote -
View for ranking
Insert a screen for tha ranking reference, in which the names of the players appear
1 vote -
Product Suggestion
My deck format does not always look the same. I like to know how to make it always look the.
1 vote
![20221229_190226[1].jpg 4637 KB](/assets/238339522/20221229_190226%5B1%5D.jpg){kind=link}
![20221228_201749[1].jpg 6415 KB](/assets/238339519/20221228_201749%5B1%5D.jpg){kind=link}
- Don't see your idea?