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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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1679 results found

  1. Birgi

    1.   Cast Birgi, God of Storytelling and Grinning Ignus.
      
    2.   Android
      
    3.   Birgi adds ❄️[Red Mana] instead of [Red Mana].
      
    4.   Birgi should produce 1[Red Mana].
      
    5.   [See attachment]
      
    6.   Not my job to do such...
      
    1 vote

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  2. Set collection improvement

    First of all i (almost) like the set collection interface, it's a great idea, but quite missleading and useless as of now.
    I suggest a small change that would make a world of a difference and satisfy the whole playerbase (or so i hope).

    Right now, i have 2 extension both at 99% (see picks) one is really close to "only" 99% one-of and the other is almost 99% full of 4-of, yet they are showed as the same. One i could consider getting pack, and the other is only missing 2 myhtics.

    What i suggest is to add an…

    2 votes

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  3. iPad/iOS Login Experience Could be Better

    The iPad and iOS login experience isn’t great. The keyboard covers the username and password fields and I also have to open up my password manager and search out my wizards.com password—it isn’t automatically suggested. Maybe FaceID/TouchID could be an option as well.

    2 votes

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  4. Usernames and Keywords

    No Usernames or Keywords are appearing since DMU Alchemy update

    2 votes

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  5. Login issues after update

    Authentication failure after update

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  6. Login error

    I was drafting then it had the network error. I turned arena off and when i tried to log back on I keep getting authentication error when I try to login

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  7. connectivity

    Hi,

    I have good internet but the game suddenly lost connectivity. I was waiting more than a minute to find another player to play a draft match, but it was taking that long that I restarted the game. When I finally got back in, I had an extra game lost on the draft which I even didn't enter. Could it be possible remove that lost from the draft?

    Kind regards,
    Kvaathe.

    1 vote

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  8. Mac lag/slowness/crash in the latest update

    All my Macs (more noticeable in Macbooks) started lagging as ****. Frame rate goes to 1 then crashes. This is a recurring problem that appeared this year and comes and goes between patches. Please fix it for good. The game is unplayable this way. Previous 2022 everything worked great. Even last patch was ok (still. not an amazing performance, but playable).
    Now I just want to not play it anymore.

    2 votes

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  9. Einen Abspann in den Optionen hinzufügen (This is german language)

    Einen Abspann mit allen die am Spiel mitgewirkt haben in den Optionen einfügen. (This is german language)

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  10. allow us to expand combat steps for stops prior to entering combat phase. or add an autostop after declare attackers for flash

    mtga allows you to set stops at certain steps. such as combat. but there are multiple steps to combat and we cannot chose to set the stop for it until we enter the combat phase.

    i would like the option to expand the combat step phases for my opponent's turn. This would allow me to set a stop for after attackers are declared before actually entering the combat step.

    i would like this optino to be able to use the autopass feature to attempt to hide information from my opponent.

    currently, if you do not have a blocker for their…

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  11. Format change

    Between Matches the game switches formats without me choosing. And I unwillingly play alchemy without choosing to.

    1 vote

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  12. Settings buttons are slow, exiting the game crashes the app

    I would recommend using an error and performance monitoring tool like Sentry.io
    Using this tool you can identify these issues and resolve them quickly.

    1 vote

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  13. 1 vote

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  14. Failure to maintain server connection for starters.

    So. You fix "loading initial scene" followed by connection failure. Followed by repeated failure to connectcto server. Two updates. Zero ability to play on a device claimed to be supported. Customer support directed me to use the FAQ and follow the suggested actions. After my initial email stated I had done so before filing a bug report.

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  15. Data Log Files Exceeding Upper Limit to Successfully Log Compliant

    Data Log Files Exceeding Upper Limit to Successfully Log Compliant. When I try to upload a Data Log file to register a complaint against a player who is roping then if I've been playing for several hours or days the Data Log File can exceed 200,000KB. I've concluded that about 40,000KB is the uppermost data that can be uploaded to the complaint register. My issue is why does WotC require all the data for every game since I commenced playing that day. If I do not turn my PC off for several days then the data file is huge. Doesn't…

    1 vote

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  16. can't start game

    I cannot start the game. When the game gets to "loading initial scene", the application shuts down.

    6 votes

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  17. Unable to sign in to my account on Firefox

    When trying to sign in to my account using Firefox to report another issue, I am unable to sign in, the screen where you enter your username and password says "Unexpected error. Please try again." The page functions correctly using Chrome.

    3 votes

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  18. BUG- Life count , card abilities and power/defense missing

    experiencing this as a recurring problem over the last few weeks making the game unplayable

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  19. Two musics playing simultaneously

    It happens to me two or three times, last time after a "match nul" (draw game ?): when entering the next match the music of the previous arena is displayed simultaneously with the new one ...
    Platform : PC win11

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  20. Missing UI images/elements after completing event

    Finished a traditional draft on mobile (Nokia xr20) and encountered missing UI elements in the menus, leaving white blocks in their place. Restarting resolved the issue.

    1 vote

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