MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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1590 results found
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Please bring order to the Multiverse! Order of sets (Ixalan) is wrong in set collection.
Guys ...
Please put the sets in the correct order in the set collection. Ixalan is the oldest set and has to be moved to the end.1 vote -
No More Wildcards?
I didnt recive wildcards for Common, Uncommon, Rares or Mythics, that I have four times in my Collection and get a fithes time. That Problem i have by Draft, Jump Into Middle Earth and simply Pack openings.
1 vote -
LOTR Starter deck rares aren’t appearing in packs
The rares in the LOTR starter decks don’t appear to be showing up in LOTR packs. This has resulted in me receiving a number of gems from packs without having a complete collection. Is this intended behavior?
1 vote -
Cards with customized art show "can't transform" instead of the transformed card information
Every card with custom art shows "Can't Transform" in the deck builder when hovering over it instead of what it can transform into.
E.g. "Elesh Norn", "Heliod, the Radiant Dawn", "Ayara, Widow of the Realm", "Sheoldred", "Etali" ....
2 votes -
Alternate designs don't allow display of backside of cards
Device: Ipad Mini
When constructing a deck, the Praetor Phyrexians, or Battles, or Transformable cards show only the front side of the card, with "View Printed Card" locked on, rather than showing the back side of the card.
This only occurs with alternate "premium" designs bought from the store / won in midweek magic.
2 votes -
Had to use wildcards for cards I already had
I had to spend to mythic wildcards to create cards that were already in my collection. I clicked on the Craft All button in the Decks section, thinking it was a visual bug. I now have only two copies of Phyrexian Fleshgorger (despite having three before the bug occurred) and I have needlessly spent two mythic wildcards. I'd like my wildcards and third copy of Fleshgorger back, please.
3 votes -
Multiple selection of decks
It would be fantastic to be able to select multiple decks simultaneously, for example, in order to delete them. I have now 95+decks and selecting them one by one to delete them and make space for new ones is a real PAIN.
1 vote -
Received gems instead of rares when opening End of season packs today.
On 9/1, I opened 4 packs of LTR and received gems instead of rares in 3 packs. The fourth pack contained a mythic; Thank You. The gems disappointed me because I have 9 LTR rares with only 1 or two copies. Please help me understand why gems instead of the desired/ expected rares. Thanks for a great product. MTGA is so much fun and readily accessible. mike
1 vote -
Midweek Magic Tokien Phantom
Was making some adjustments to my Midweek Tolkien deck, added 4 Helm of the Host, and somehow was able to add more than 4, the current count on that card in that deck is at 15 copies of Helm of the Host. I looked at each other card in the deck and did not see anything that would allow that. Unless I'm overlooking some detail, that seems VERY broken. Additional note, not that it would allow it in either case, the deck in question does not have any Mirror Box in said deck.
1 vote -
Craft All button spent a Rare Wildcard instead of a Mythic Wildcard
I was looking at an old Brawl deck I made with a single uncrafted card, Mythic Rare "Bladecoil Serpent", for the Midweek Magic (MWM) event on Magic the Gathering: Arena. I clicked the "Craft All" button, and got the warning that it would require "1 Mythic Rare Wildcard". I clicked the confirmation button, and went on with my day playing MWM.
Later, while checking my wildcard counts, I noticed my Rare Wildcards had decreased by one, but not my Mythic Rare Wildcards. I noticed this because I was counting them so I could determine whether I had enough to both…
1 vote -
1 vote
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Chosen Card Style Does Not Apply
I purchased a card style tonight with coins, but the game keeps defaulting style to borderless original art. It does appear to be an option for selection but it does not apply to decks or when revisiting the collection.
3 votes -
(Bug)Double faced Card reading issue
When viewing card via IOS version when viewing a card (specifically the new preators in MOM) on the reverse side can’t be scrolled to read all of the cards abilities. This only applies to viewing cards brought up in the deck building & collection areas.
Platform: IOS
Card noticed: Vorinclex
Location:deck builder or collection viewing
Issue: individual card view won’t let you scroll to read each chapter in full3 votes -
March of the Machine Jin-gitaxias can't transform.
MoM Jin-Gitaxias Can't transform. Even in the deckbuilder screen on arena, there is a message when you hover over the card that says it is not a double faced card, and can't transform. It only shows the front face of the card, and won't show the Great Synthesis on the back side. I assume that this means it can't be used as intended during actual gameplay. Please fix this!
2 votes -
Katilda/Lier and Slimefoot/Squee not received via Mastery Pass and not searchable in deckbuilder
Posted this earlier but don't see it here, so posting again.
Recently moved past Slimefoot/Squee space on mastery pass. Not only did I not get copies of the card--I can't even pull the card up in the deckbuilder, even when I set it to show non-collected cards. It's like the card doesn't even exist.
Having exact same problem with Katilda/Lier. Didn't receive card when I passed its space on mastery pass, and can't find it in deckbuilder, even when I select to view non-collected cards.
Can someone look into this please?
2 votes -
Direct Play Bo3 does not allow 15 sideboard cards
If you try to play a "Direct Game" deck with your friends, you are only allowed to have 7 cards in your sideboard, meanwhile if you play "Direct Game Rebalanced" you can have 15 cards in your sideboard.
Is this intended by WotC? How is it that if you want to play Pauper with your friends you cannot play with 15 sideboard cards unless you play rebalanced cards? Feels really awkard tbf.
15 votes -
1 vote
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Historic no ban using my wild cards
I made a couple decks for the Historic No Ban event. It looks like it used my wild cards, quite q few of both Rare and Mythic. I had these decks selected as that format. Why did it take my wildcards, and will you restore them? These cards are free to make these decks, correct, just for this event? Pretty sure these are the only 2 decks I have created since I did this, so will be easy for you to see how many were taken. Please fix this. I think it was almost 30 rares it used, and maybe…
1 vote -
Fynn, the Fangbearer not appearing as Standard legal
Fynn was reprinted in Aftermath but still not showing up as legal for standard deck. Also repeated trouble searching for him while editing a Historic deck.
1 vote -
Time Warp can not be added to Alchemy deck after crafting
I crafted Time Warp after seeing it used by an opponent during an Alchemy Ranked game; after crafting, the card appears in my collection, with a warning that the card is not legal in Historic or Traditional Historic. However, when attempting to add the card to my Alchemy deck, the card is absent. I used the search filters to isolate the card, but there were no results. If I do the same search while in "Collection" the card shows up.
While I am in my alchemy deck, it's just not there. If I change the deck type to Direct Match,…2 votes
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