MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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2446 results found
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non riesco a avviare nessuna partita perché viene scritto "errore di rete" "impossibile partecipare all'evento. riprova più tardi"
non riesco a avviare nessuna partita perché viene scritto "errore di rete" "impossibile partecipare all'evento. riprova più tardi" ho riaperto l'app e ancora e ancora la stessa cosa.
6 votes -
during a game in an event was a maintenance,MIDGAME, could not get back in, what is with that game? and the whole event?
during a game in an event was a maintenance,MIDGAME, could not get back in, what is with that game? and the whole event?
2 votes -
BUG
Durante o desafio das cores no ultimo estagio de todas as cores, esse erro aparece não permitindo finalizar o evento e impedindo o avanço da game play.
2 votes -
Game crashes over and over during drafts/sealed matches but not anywhere else. Frustrating. Almost leads me to believe it is the game itself
Game crashes over and over during limited matches (sealed/draft) it's almost as if the game doesn't allow you to win if paired against favored players.....overly frustrating. Happens only in limited. Period. I've got tons of videos of this happening. Happens most frequently when the game is in the opponents favor and I make a comeback. The most frustrating part is when the game crashes you have to reload in that's great if the game wouldn't act like any lands you have in play or cards you were touching as it crashed didn't exist.....for example the last time this happened I…
2 votes -
24 lands 18 creatures
get no lands no creatures opponent curves out every contest wtf
3 votes -
I did not get the gems from a Kamigawa quick draft
I did not get the 200 gems I was supposed to get from Kamigawa Quick Draft, I would like those gems please.
1 vote -
Lost when casting opt in Decathlon
I had 4 wins on the dechathlon finals when I lost a game due to a bug. I was going to win on the turn. I just lost, no reason why. I had over 8min on my clock and 26 of life, opponent had nothing on the battlefield except lands, only one of which was untapped.
There was a trigger from my liliana on the stack due to an opt I had just cast (drain 2), nothing else.
MTG Arena version 2021.12.10.3971.904583
Playing on PC, Windows.
2 votes -
I have been unable to draft my cards, the packs were passed and i did not see them
I have been enable to draft my cards, the pack was passing and i did not saw them, I want my draft to be reimburse and I cant contact the cutomer support, because I cant login
8 votes -
Broken constructed rank
I won 2 games in a row (for once) and didn't progress in rank. Currently stuck in Platinum Tier 4 just one step before Tier 3. This happened in Historic BO3.
8 votes -
color challenge 5 unable to find opponent
Inactive arena account completed red and green challenges last year came back to the game and completed 3 remaining challenges up to part 4. Now I am unable to find an opponent for challenge 5.Tested on PC and iOS same resultWhen I queue for the 5th challenge it begins to search for an opponent the maximum time I waited was 40 minutes and I was unable to find an opponent in that time.Find an opponent and allow me to complete the color challenge.
9 votes -
シールド中のフリーズと敗北
シールドイベントをプレイ中にフリーズし、すぐにアプリを再起動しようとしましたが一時的にログアウトした状態になり中々元に戻らず、そのまま敗北扱いになりました。ジェムの返還を求めます。2022.13.10.412.913722
2 votes -
Traditional standard tournament challenge/opponent conceded but I lose
I won because my opponent chose to quit in the Traditional standard tournament challenge.
But,after the match,my wins didn't increase and were counted as defeats.
Has anyone else experienced a similar situation?
2 votes -
Quick draft strixhaven
I won Quick draft strixhaven 7-2, but result was 6-3.
I want you to fix it to the correct reward.2 votes -
Event games occasionally not counting towards daily wins
On Wednesday 02.16.22, I completed the Midweek magic with 3 wins, however only two counted towards my daily wins. Today, 02.19.22, I went 7-2 in a premier draft, however only received 6 daily wins. I started and completed these events in the same day.
1 vote -
1 vote
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Message connecting to server
Hello there
Yesterday while playing premium draft I lost the game because of "connecting to server" message.
I'm kinda sad because it cost me my precious gems, and I don't have many of them... Only the ones that I buy to play drafts.
I would be so very thankful for a little compensation. Thanks
Šimon2 votes -
Do not know if it is a bug, but since the new season started, I am not getting credit for any wins in constructed or limited.
Since the new season began, I have not been getting any credit for constructed ranked or limited ranked wins. Still showing ! for both, and I have been playing a lot, especially alchemy. I am assuming alchemy is still ranked, but perhaps not. I still played many standard ranked games too though. Note: I am getting the daily rewards up to 15, plus xp, coins, cards, etc...just nothing towards the season. Seems to be others with similar issues.
3 votes -
1 vote
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Bug ... "Jump In" event won't allow me to pick packs, or click the "confirm" button..also took my 1000 gold
Same as everyone else...Jump In event is taking 1000 Gold entry, but won't allow me to go further than picking one pack of cards. I can't pick the 2nd pack and I can't click confirm. I need either my 1000 gold back, or cards equivalent in value. Cause I know the event will be over before this gets resolved.
6 votes -
Win in premier draft did not count as a daily win for gold / exp
Win in premier draft did not count as a daily win for gold / exp. Counter still shows 0 wins. Win was recorded in event.
2 votes
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