MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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2405 results found
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problemas en draft
Estaba jugando un draft premier de kamigawa y me apareció una pestaña que voy a subir a continuación y después de ahí se me tranco todo el juego, lo que me llevo a perder esa partida y el draft, espero que no sucedan esas cosas y que tengan en cuenta que no es fácil conseguir las gemas para perderlas por cosas como esta, muchas gracias, espero su respuesta.
1 vote -
Was not given cards in Premium draft event
I was drafting a premium Neon Dynasty event.
I successfully chose 16 cards. See screenshot 1.
Then there was a long delay which I attributed to other people picking slowly.
Finally I realised that the draft had become broken, so I restarted my client. It was now at the end of the draft phase and I had been given the rest of my cards by Arena's auto-picker.
See screenshot two. These screenshots were taken less than a minute apart.
I will not play this deck as it is terrible and hope you can refund me for this disaster.
…Give us
1 vote -
Technical trouble shooting
Unable to play 5th stage of color challenge, please New Player Experience Decks to my account. Playing on Android mobile.
1 vote -
4 votes
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1 vote
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Discover the Impossible Bug during NEO Premier Draft Event
While casting "Discover the Possibilities" during a Premier Draft Match, After selecting my 1 of 5 cards, the expected card would not show up as selectable for casting. This happened twice in the same draft.
To repeat bug:
1) cast "Discover the Impossible", Select the exiled card you wish to cast.
2) Playing on Mobile: Android - Galaxy 4
3)Actual result: selected card did not show up and was not interactable with to cast
4) Expected result: Selected card should be visible and interactable to cast.
5) screenshots attached
6) Use the "view battlefield" feature, then return to hand view…1 vote -
En el draft rápido y en salta a la acción, no permite añadir los mazos de cartas a la colección. Gracias
En el draft rápido y en salta a la acción, no permite añadir los mazos de cartas a la colección. Gracias
1 vote -
Did not gain rank after winning a game due to opponent timing out (Standard Bo3, after losing g1)
To reproduce: play ranked Standard Best of 3
- Lose game 1
- Win game 2 because of opponent timing out
Attached log
Untapped.gg reports it as a win
1 vote -
weaponize monsters not working on historic event
it's 2022 and my Weaponize Monsters wont let itself be selected. I lost an event game because, although I casted it and tapped lands for mana, the card wouldn't let itself be activated
1 vote -
Card Packs not showing up and Unable to find draft table
Mid draft (early pack 2) I stopped seeing cards show up, but when going to the "table view" I noticed packs starting to pile up (multiple pack icons).
Upon trying to exit and rejoin, I get the "Start Draft" CTA button, and I get stuck at "Finding a draft table".
No one else joins my queue - I assume for some reason I can't rejoin the draft so it's just bot drafting for me.
I got into a new draft after trying a few times and realized when I opened the sideboard I had my sideboard from the previous draft.…
1 vote -
1 vote
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Got a Fifth Copy of a Card from an Alchemy Event
After completing an Alchemy event, I got a fifth copy of Forsaken Crossroads. I just want whatever card I would have gotten please.
1 vote -
Decathlon final prize full set doesn't include full art lands
I won the finals of the decathlon event 7-x and in prize said "1 Complete set of Kamigawa: Neon Dynasty*. But there is a bug as I did not receive the full art lands that are in Neon Dynasty instead it's asking at the store for 5,000 gems for them.
*Delivered upon set release February 10, 2022. The Kamigawa: Neon Dynasty prize includes a single copy of each card in the set and is limited to one set per account only." from https://magic.wizards.com/en/articles/archive/magic-digital/play-and-win-big-mtg-arena-decathlon-2021-12-08
1 vote -
1 vote
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Sealed Neon Dynasty event didn't give gem to me
I won 5 times in Sealed Neon Dynasty event
but i didn't receive gems, I should get 1600 gems.
I leaved shield event 2022/02/12 around 20:40.1 vote -
I'm being matched a lot agains higher ranked players in Premier Draft
Did you change something in your matching algorithm?
A couple of weeks ago I was matched to mythic #164 and to #17 while I was in Gold I think!
Currently I am at platinum 4 and I keep getting matched with Diamond players.
I cannot believe there are not enough players to match within rank right at the start of the new format.Please check this, I am losing terribly to much better players. What's the point of ranked system?
1 vote -
Divide by Zero
My opponent played Divide by Zero in a Traditional Standard Event (Best of 3). Divide by Zero is supposed to be banned. How was he able to register his deck?
1 vote -
1 vote
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Daily/Weekly reward not counting wins
I played in a draft going 6-3 and just won 2 games in FNM but my weekly award status has not updated, but the daily did. The they day the daily did not update on my draft wins, so I did not get that reward either.
I can add screenshots as needed
10 votes -
Greater Tankuki
Greater Tankuki automatically used the channel ability even though I had enough mana to cast as a spell. Cost me a game of limited... I would like to be refunded.
1 vote
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