MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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2456 results found
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disconnected during draft
i disconnected during a premier draft and the game auto picked a pack
1 vote -
sealed lost caverns of ixalan
Sealed event "Lost Caverns of Ixalan" disappeared with little or no warning. Was offline less than 48 hours and my sealed event was gone. You guys really need to give more notice for event endings. Especially for more expensive play options....
1 vote -
Game crashed repeatedly during start of draft
Game repeatedly crashed the moment after "entering match/opponent found" sound during premier draft event. I restarted the game, and even restarted my computer, but it kept crashing every time at the same point until I had timed out, and only then did the game load, and I found I had lost a match because of it. Never seen thsi before, but it caused me to lose a draft match which really sucks. Log file attached.
1 vote -
Opponent concede but I get 3 losses on draft cube arena
During a game of Draft Cube Arena, my opponent conceded and my screen said Victory, yet I lost (at 16 life, lot of cards in my library and no other lost condition on the board) and the draft screen said I now had 3 losses...
3 votes -
Opponents Timer Gives Them An Auto-WIn
Not an idea, just reporting an annoying bug. Spent gems on Kamigawa draft only to lose when my opponents timer ran out. Can't help but be a bit upset about that.
4 votes -
Feature Request: Longer Alchemy Draft
I was saddened to discover that we only get one week, ONE WEEK, of premier drafting Lost Caverns of Ixalan Alchemy.
I realise many people dislike the Alchemy format. Bully for them. I'm not one of them. It's already bad enough that the Quick Draft rotation is so fast; only one week of a premier draft is just really bad feels for those of us who are enjoying the format.
I know, I know. Khans of Tarkir, and all that. Would it really be technically infeasible to have KTK, LCI, and LCIA premier drafts available all at once?
Please let…
1 vote -
1 vote
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unexpected error in qualifier weekend
I was unable to connect to the MTGArena server even though I was connected to the internet during the match.
I checked my internet connection again and started the application, but even after entering the correct password, I was unable to log in again until the end of the match.1 vote -
Can't see ranked events
Can't see ranked events
1 vote -
Anniversary rewards
Hey I was checking my mail and it seems like I recieved one rare wild card and one Helm of the Host for the MTG Arena Anniversary, but when i look in my collection i don't own any copy of Helm of the Host. The rare wild card is good.
1 vote -
Received the anniversary reward of 5,000 exp but did not receive the rewards.
Received the anniversary reward of 5,000 exp but did not receive the rewards. For example, I did not receive my mythic willdcard at level 69.
1 vote -
Opponent's hand is revealed all time
I was playing the Alchemy's Cascade event and after my opponent plays their first spell in your second turn, your hand is revealed. All other draws is revealed too.
Is this a bug or I miss something?1 vote -
Contructed is not tracking rank
When playing Constructed Standard BO1, my rank is not tracked.
PC/Steam
I've attached a spreadsheet of recorded match results after noticing that my ranking was not being tracked. Screenshot of user ranking is also attached.
1 vote -
Partita bloccata
Partita interrotta per crash, mi viene assegnata la sconfitta.
1 vote -
High school team based league
As a MTG arena player and high school teacher I think it would be beneficial for students and Magic in general for a high school league through Wizards to exist. A team based league(maybe 5 per team) would be best for social interaction among students. In addition to increasing the number of MTG players it would also increase the number of people watching MTG content online as high schoolers have a good amount of free time to do so. I know a fair number of high school teachers who are also magic players who would likely be willing to coach/organize…
1 vote -
Blasting Zone (Wrong Mana Cost)
I cracked a blast zone with 3 counters in my paid draft. It killed my hoarding recluse that has a mana value of 3 and a forest. This caused me to lose the game and was my final defeat of 3 knocking me out of the draft.
1 vote -
weekly xp award not rewarded
I won several matches in explorer ranked today and both Daily and Weekly XP reward are not applied. Log attached
3 votes -
【バグ】イベントが終了せず、また始められない
アルケミーイベントで7勝2敗のまま報酬を受け取らずに放置していました。
アルケミーイクサランが実装後、イベント画面の右下がデッキを選択ボタンになっていました。
そこを押してデッキを選んでもデッキを選択ボタンのままで、報酬も受け取れず新たなイベントも始められない 状態です。
プレイ環境はPC(Win10)です。1 vote -
Weekly MTG's title and description not showing up
Weekly MTG's title and description not showing up. The title and description are blank, and reward tracker also looks weird
1 vote -
洞窟めいた大口について
プレミアドラフトで洞窟めいた大口を軸に添えたデッキを作成いたしました。
先ほど実際に1戦して気付いたのですが、カードのテキストでは「あなたがコントロールしている洞窟の数とあなたの墓地にある洞窟・カードの枚数の合計が3枚以上で出なければ起動できない」と
記載されておりますが、マナゾーンに洞窟が3枚あっても起動できないことがありました。
こちらはバグでしょうか？バグであればこのデッキにとっては死活問題のため、早急に改善いただけませんでしょうか。洞窟めいた大口のテキストには、洞窟の数とあなたの墓地にある洞窟・カードの枚数の合計が3枚以上と記載されておりますが、洞窟めいた大口を含む3枚の洞窟タイプを持つ土地カードが3枚あっても効果の起動ができませんでした。また、洞窟めいた大口を含む4枚以上の洞窟がある場合には効果の起動ができました。
1 vote
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