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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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3335 results found

  1. Completely and utterly dumb alchemy archetypes

    Alchemy is currently riddled with a completely unfun and pointless card combination that is completely spoiling the experience.

    Specifically omnisicience/acquitic sublety decks could be played by anyone including a lobotomized Guinea pig. This is the successor of the equally stupid Kona/omniscience deck. What is most incredible is how lazy card design needs to be to go from nerfing Kona cause the deck was unfun and oppressive, to releasing yet another omniscience delivery method (arguably a better one) in the EXPANSION IMMEDIATELY AFTER THAT.

    You guys really do not give a **** about what players think (see for example bloodthirsty conqueror…

    10 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  2. Token destruction freezing game

    This has been happening for 3 days now, I’ve seen multiple other reports but there’s been no response whatsoever from wizards so here I am again. Upon any token destruction, the player who should have an opportunity to respond will be locked out of making any moves. The timer will run out while the pass button is nowhere to be found. Additionally cards that theoretically you can respond with are not able to be used, mana is not able to be tapped. I am starting to see decks made to force this token destruction and consequentially a surrender from the…

    11 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  3. Screen freezes at end of turn

    Whenever I play the card molten duplication the game freezes. Since the lastest update 02/25/26, each time the card is played, the game progresses towards the end step. Right after clean step the game freezes. Time bars run on both sides, neither player able to do anything; a complete and utter nightmare. Please fix this issue.

    10 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  4. Game hangs on mobilize end step trigger

    When the mobilize sacrifice triggers at the end step the game hangs showing my stadium headliner card. I have to restart the client to continue playing. This has been happening since the client update before the teenage mutant ninja turtles set release

    10 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  5. Take alchemy cards out of brawl

    For pity's sake remove that **** alchemy option from brawl. Let us just play against normal cards or at least toggle it off so you can choose to play against non alchemy decks. I hate alchemy, I never play alchemy events or cards and against normal cards they are massively OP. Just take them out of brawl.

    6 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  6. Game stuck in waiting for spell/phase resolution

    Playing on android version 2026.57.0.5694.1241037

    This has happened to me twice now, in under an hour no less, and this never happened until this update. There seems to be no specific trigger either. The first time it happened I was in a much, just about to win, but instead the game froze/crashed and I was stuck waiting for my equip effect to resolve and attach to the creature that would have won me the match. The second time it happened I was playing with a friend. He's a streamer and I could see the bug only affected me. It was…

    7 votes

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    4 comments  ·  Gameplay  ·  Admin →
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  7. Unable to Login Authentication failed Timeout

    Since this morning I've been having trouble logging into the game, getting an 'unable to login: authentication failed for ' error.

    Last night everything was working great! I've tried reinstalling it several times, trying to log in on my phone, checking the files, trying to log in on a different pc and about every random comment that’s seems to work for other people on threads that have had this problem but nothing has worked for me. My computer hasn’t had any windows updates or changes.

    7 votes

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  8. Can’t load into Main Menu

    I get a black error message prior to loading into the main menu saying my client is out of date, but I have checked the App Store numerous times looking for an update and none show up. I’ve reset my phone, my router, my data plan, and none of it has worked.

    4 votes

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  9. Arena cards in brawl are a HUGE problem.

    I just had a game where my opponent took 15 extra turns in a row due to Alchemy card pay to win slop (I have no Alchemy cards in my deck) - These cards should either be removed from brawl OR people who don't have that slop in their decks should not match against people that run them.

    And don't even get me started on "Acererak the Archlich" arena where they take Literally 10min per turn. not fun at all.

    6 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  10. Can't log in authentication failed

    Game keeps saying that servers aren't responding authentication failed 3/27/26 on android. Cleared data, restarted phone, and uninstalled and reinstalled. Restarting after each action.

    8 votes

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  11. System failing to authenticate my account or connect to the server so I can play

    I played last night and when I woke up this morning it was buggy and not allowing me to enter the game so I closed the game and verified it and now it's not able to authenticate my account at all.

    8 votes

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  12. brawl matchmaking

    Brawl matchmaking seems to be broken. Playing Omnath, Locus of Creation I have queued into ragavan 10 times in a row including 6 straight against the same person.

    6 votes

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    0 comments  ·  Events  ·  Admin →
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  13. Can't join the game

    Hello, can't join the game neither on pc or android. The game tries to launch but I have this message : authentification failed. (see first screenshot) and If I try to reconnect I have 3 choices with no text (see second screenshot). I tried to desintall / reinstall on my phone with no success. Can you help, please ? Thanks in advance

    6 votes

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  14. Daily wins and ranking not working

    I've won 3-4 games now, no rank change, no credit for daily/weekly wins. Also your website crashes when I try to add a log (Google Chrome and Firefox).

    9 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  15. mission is not progressing

    so my mission says to do white or blue spells and im using a white and blue deck and everytime i do a spell its not progressing also when i win the game i cant even get the first reward of the day the 200 coins i dont know how to fix this

    9 votes

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  16. Collection Disappeared

    The Mirage-version illustrations of "Enlightened Tutor" and "Mystical Tutor" have disappeared from my collection, and my deck is now marked as invalid.

    A similar issue previously occurred with "Force of Negation," and "Entomb," but that appears to have been resolved.

    Could you please investigate this issue?

    8 votes

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  17. When playing in a challenge, the deck image is displayed

    auto transration
    The UI specifications for direct matches have changed, but when you play in a challenge, your deck image will be displayed.
    This is fine if it's just casual play, but it's problematic to have it displayed in competitive events as well.
    This is because it shows your key cards and the cards you've put in, giving your opponent some room to guess your deck.
    In real card games, the only information your opponent knows is the sleeves and the number of cards in your deck (excluding generals and companions).
    Furthermore, the deck image used on the Arena screen…

    10 votes

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  18. Death Necromancy same five decks

    I am not sure where to start. I play against the same rotation of overpowered decks constantly the one above is the most frequent and the other most frequent is the blue white control deck. Maybe yall should rethink some cards because if everyone is playing the same 5 decks its boring and really makes all the other cards worthless, and I mean worthless. Games that end on turn 2 and is fast than what red decks are supposed to be known for as speed decks. Its all too much. Somehow you have all but eliminated mid game decks, they…

    4 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  19. Turn skipped

    I was playing SOS premier draft on android.

    My opponent attacked me. I declared no blocks. I took combat damage. My opponent then took no actions. Their time rope fully depleted, but instead of passing to my turn it went immediately to an extra turn for my opponent despite them not playing anything that should have done that. They then attacked and killed me.

    I had no playable spells or abilities, so I never received priority. The only game action I was able to take was declaring blocks.

    The game never went to my turn at all, it just seemed…

    6 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  20. Brawl matchmaking (if not ranked, score the decks)

    Brawl matchmaking is unfair and I uninstalled the game because of this. Some friends got me thinking about commander again, so I thought I would reinstall Arena and have some fun. Instead it was a few hours of misery, because literally 90% of my opponents had high-pace optimized decks. I could not even come close to competing with my outdated decks. To be clear, I am not trying to hate on the power level of good decks/cards, but rather that the matchmaking is deplorable and it made me quit the game. Since it is not Ranked (by player), perhaps the…

    9 votes

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MTG Arena Bugs & Product Suggestions

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