MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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11908 results found
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The Russian language has disappeared from the game
The Russian language has disappeared from the game. Please return
19 votes -
"Your New Player Decks" error
I clicked on the "Your New Player Decks" to receive the reward, however some decks formed with no name and cards are missing from each deck. I have attached a screenshot of my collection and the log.
I'm not really sure how that could have happened, but I'm looking forward to a solution.
11 votes -
Game reverts to windowed mode (from fullscreen) after match end
Game started in windowed mode, when it should have started in fullscreen. I switched it, but it would revert to windowed mode after every match
14 votes -
Grenzo, Crooked Jailer and Emrakul, the Promised End not interacting properly. Soft lock!
While controlling my opponent's turn with the trigger from Emrakul, the Promised End, I cast a Grenzo, Crooked Jailer that was in their hand. The enters trigger from Grenzo went on the stack targeting me, however, I could not control the trigger despite controlling their turn. This locked me out of game actions until I timed out.
32 votes -
Duskmourn release crashing Arena
This enormous 9 GB update is crashing my computer. I had to restart it 3 times, and by the end, the whole program was glitching out. Uninstalling and redownloading Arena didn't help. Do you people not test these releases with an average computer?
13 votes -
Eerie (doesn't) Ultimatum
Greetings. Since last update, my beloved deck is ruined by Eerie Ultimatum allowing me to bring back 2 random lands instead of "all permanent cards with different names". Hope in a fix asap, thank you.
14 votes -
Store/Packs
After update, I can't go to get new packs. When I click on the packs tab the MTGA application stops responding. I'm playing through steam.
16 votes -
Blinkmoth Nexus is no longer legal in Historic or Historic Brawl.
Blinkmoth Nexus is no longer legal in Historic or Historic Brawl.
15 votes -
Mutate bug
I tried to mutate onto my own creature, and an opponent cast invert polarity, and they got heads. But instead of them choosing the order in which the got mutated on-top of they stole my creature and the effects.
2 votes -
No Experience Gain from ANYTHING
I have completed 2 daily quests and gotten several daily and weekly wins but my experience for the set mastery pass never went up even though it said it rewarded me with the xp. Started happening after updating arena on my laptop today (August 20th)
16 votes -
full screen problem
I have a 31:9 screen (PC on windows 10)
I've clicked on the "full sceen" option in the settings several times but it goes back to window screen everytime I try to play the game.15 votes -
Mastery pass
I don't get rewards from mastery pass. I payed for this. Pls solve quick or refund!
13 votes -
BUG: Mac Client only works in Full Screen mode after KTK update
If you launch the Mac client in windowed mode (i.e., not in Full Screen mode), you cannot click on anything. Nor can you easily quit the game! (You have to force quit it, e.g., via the Activity Monitor app.)
The solution is to delete your preferences so that the MTGA client will open in Full Screen mode by default.
To delete your preferences, open a terminal -- the Terminal app will suffice -- and execute the following commands.
$ cd ~/Library/Preferences
$ rm com.wizards.mtga.plistYou'll have to log back in and reset your client preferences to taste. Just don't uncheck…
74 votes -
MH2 Fetchlands Style Bug
It appears that the MH2 fetchlands were finally given their parallax styles, because there's now an arrow in the collection to view alternate styles.
However there appears to be an array index error or something, when you expand the styles the alternate style is just the same as the regular style11 votes -
bloodthirsty conqueror/starscape cleric combo should be banned from standard.
Bloodthirsty conqueror and starscape cleric combo is BS and one should be a banned card.
9 votes -
Didn't get gems for mastery reward
I didn't get gems for mastery pass on level 37 Duskmourn. MTGA PC version
13 votes -
Duskmourn mastery pass not giving rewards when purchased after the preorder
Purchased mastery pass after the preorder period. Gave me the rewards owed up to current level and since that point I have not received any mastery rewards.
13 votes -
cant scroll drafted cards
Issues in draft on mobile since bloomburrow update:
Can’t scroll up through selected cards during draft
Can’t move cards to sodeboard
16 votes -
Unable to sideboard during game 3
Mobile MTGA newest update as of July 31 2024: Conceded game 2 in explorer BO3 Ranked to move into game 3 and sideboard a little more, I tried to tap a few cards to add and they wouldn't add, I removed a few cards and was unable to add more cards so I couldn't submit my deck in the timer. Idk how to recreate besides scooping game 2 because I won game 1 and was able to sideboard into game 2
21 votes -
Jace Reawakened Ultimate
Jace Reawakened last ability seem to not be working properly.
For Jace using his -6 ability, it states until end of turn cast spells will be copied, but as of recently it only seems to work for the first spell and then any spells cast after the first don't get copied.
Also Tamiyo
These planeswalkers were both working as intended up until yesterday. as (8/20/24 with the update), they don't seem to be working correctly.14 votes
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