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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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28341 results found

  1. too close

    Hi,
    Just like to notice some things can be too close one from the other like cards in pile when you want to counter it happened right now I countered my spell instead of opponents one. Also the buttons "attack with all" or "pass attack" are quite too close I think

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  2. 頻繁にフリーズする

    推奨機種でもゲーム中、フリーズしたり落ちたりが頻繁に起きている。
    低負荷のモードを実装してほしい

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  3. I can't play with spikefield hazard because of the art and that puts me at a competitive disadvantage

    It's a good card but it scares me I guess so I never play with it. I like the idea of disturbing art and I'm okay with meathook massacre but would still prefer gore be more abstract; or surreal or obscured or anything that makes it less like real gore - i know that's like specific to me though

    1 vote

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  4. Bot wont block w/candletrap enchanted creatures.

    Well, it will but very seldom. It will usually just die instead of blocking with a candletrapped creature.

    1 vote

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  5. No rewards transfer to account when claimed (with the exception of carts. Ranked game iPad Pro,

    I’m not earning my claimed prices, what can I do about this to receive claimed prices? Daily prices when achieved aren’t transferring to my account.

    1 vote

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  6. 人種差別的な不正プログラム

    ウィノータはよ禁止しろボケカス
    カード作るの下手すぎか
    何でこんなん作ったん
    さっさ倒産しろ猿

    3 votes

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  7. Quests are too time consuming

    We are loyal clients that are willing to pay for the pass.
    But the quest is too time-consuming and ruin our gaming experience but looping them daily.

    It feels like I am doing homework.

    At the sametime, win 15 or x time to unlock quest is not fair to control deck. We need to spend a whole day to finish the quest,while most of the players have school or work or family.

    So all people will pick and brew fast B01 deck to achieve those quest requirements.

    And somehow it lost the joyful and original purpose to play mtg -…

    3 votes

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  8. black screen while opening the game

    Whenever I click in the MTG icon to open the game, I get a black screen only showing the MTG's mouse cursor. It should open the game normally.

    Windows 10

    8 votes

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  9. Scroll function in the menus

    When in the menus, e.g. Daily Deals, scrolling either with the mouse or touchpad is way too strong. A slight movement on the touchpad moves the screen to the left/right too fast/far.

    2 votes

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  10. Premium draft - It shows that there are 6 boosters with me, but I don't see any cards

    1. I was in the draft part of a Premium Draft of the new Innistrad set. From my 7th pick 3rd booster, it didn't show me the cards of the boosters anymore. I could see that the boosters were piling up at my spot, but couldn't see any cards or pick them.
    2. I'm playing on PC.
    3. See point 1
    4. I should see cards and make my picks, but instead it doesn't do anything anymore.
    5. I added the log attached.
    6. Can you please reimburse my draft? I used a draft token for this draft.
    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  11. Priority

    A few times now I’ve cast a spell and had the game go straight to attacks without me having passed priority. I had W U up and wanted to cast Luminarch Aspirant but was not able to.
    This happened with Seasoned Hallowblade as well. I blocked a Thieves Guild Enforcer, clicked to damage, and was unable to activate the indestructible ability.

    30 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  12. Poco x3 nfc device support

    I'm playing MTG Arena on Poco x3 nfc and everything works fine. Please, add official support for device

    5 votes

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  13. Earn for Decks Experience

    To earn Cosmetics or something else you level a Deck with wins or mayby just playing. You build a Deck and play with it. When you think, its good enough, you start the leveling and earn some rewards. Different coluors have different rewards.

    1 vote

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  14. ドラフト賞品が獲得できなかった

    ドラフト2-3の賞品1000ジェムとパックが獲得できなかった。

    1 vote

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  15. Skyshroud Lookout German Translation

    I noticed a spelling mistake on the “Cloud Forest Observation card The word "sstere" has an "s" too much.

    2 votes

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  16. No New Dual Color Daily Quest Packs

    New new pack available. Before the update, I had unlocked 2 new dual color packs by doing the daily quest. Since the update on 7/8/2021, that function is no longer available.

    3 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  17. bad mana cost on "Sorcerer Class" in french version (level 3)

    bad mana cost on "Sorcerer Class" in french version (level 3)

    it shall be 3 Blue Red and not 2 blue black

    2 votes

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  18. Gold not awarded after leveling

    After winning a few games (standard, regular, etc) I have not received the gold from the games that I won or leveled up in for. Would appreciate assistance.

    4 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  19. Couldn’t select my doomed dissenter in premier draft game

    Couldn’t select my doomed dissenter during a premier draft game. Caused me to lose the game. Need a refund.

    1 vote

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  20. I'm Done

    Folks, thought I'd share my frustrations with MTGA. I probably dropped some 30-40 bucks over the past few days buying new gems to draft Crimson Vow, only to brick out on a few drafts. Paying 20 dollars to play 3 or 4 games frankly feels highly punitive and makes the overall experience unenjoyable. Because I ended up in platinum or diamond in the previous format I'm stuck playing with people who study the format and know the cards inside out. You're probably making money hand over fist, which is great for you, but until you create a more accessible option,…

    1 vote

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