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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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23495 results found

  1. Errors in interactions during Draft match

    I have been experiencing weird bugs since update, specifically during the last two drafts I played. [Mobile app]

    Today I played a draft, upon losing first game it showed I had 2/3 loses instead of 1.
    During match, the rules interaction error consisted in the opponent creature dealing wrong damage ( creature 8/8 with trample attacking my creature blocking was 7/7 , i have 3 life - I am dealt 7 damage instead of 1 trample damage resulting in -4 life and loss.) There were no artifacts nor enchantments lands instants active which caused this extra damage. I had seen…

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  2. Squirming Emergence

    During a round of Standard, I was playing Squirming Emergence, and was able to combo off on early turns hitting a few key creatures and enough permanants in my graveyard to target Atraxa, Grand Unifier. During the cast I was unable to target Atraxa. I was able to cast Squirming Emergence twice more during the game, with none of them being able to target Atraxa. I am unsure on how to replicate what happened, as it had worked fine in previous games.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  3. Online play with others is not working

    I’ve been trying to play against one of my friends and it’s not working. Just times out & considers it a draw

    2 votes

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  4. Stuck on "Waiting for Server" after matches

    After the update of The Lost Caverns of Ixalan for android, game gets stuck on "Waiting for Server" after matches. Same thing happens when accessing the store.

    2 votes

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  5. woe premier draft

    ciao
    server problem again: during WOE premier draft the server logged me out and i lost the match.
    please refound the token i buy or 1500 gems please.
    thanks for understanding.
    it's hard to play if every 5 mathces the system log me off...
    and afetr that we tried for hald an hour to log in back without success: this is tearing us apart. cannot even attach the log to support my ticket. i wull submit the suggestion and the come back to attach the log.
    Davide

    4 votes

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  6. No Mastery pass rewards, level 9

    No Mastery pass rewards, level 9
    no double mythic rare card gained.

    version: 2023.29.0.4661.1027930

    3 votes

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    1 comment  ·  Store  ·  Admin →
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  7. Bug: Warehouse Tabby

    My opponent had a parallel lives and a warehouse tabby down, upon them playing a twisted sewer witch, which should create two 1/1 rats with wicked roles on them, the parallels tabby also created 4 1/1 rats with no roles, despite no enchantments being on the battlefield or entering the graveyard / exile at any point. I unfortunately closed out of the game but I ended up losing because I was only able to answer the 2/2s and the 1/1s which were produced erroneously, as far as I can tell, would have beat me down.

    2 votes

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    2 comments  ·  Events  ·  Admin →
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  8. Took + Ugin bug(?)

    Playing a historic brawl match I found a bug with ugin the ineffable, and Peregrin Took, after I sacrificed the food token that came with Ugin's one, the card exiled with it went to my hand while the spirit was still on board.
    This surely wans't intended right? Or am I missing something?
    Here are some prints I took later on a match against sparky, to recreate wath I am saying.

    2 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  9. repeated deck names lock

    When you name a deck with a name you already used, the warning is looping and doesn't let you take another action on the game. When you click "OK" on the "deck name already in use" screen, the warning just pops back on the screen. This goes over the escape menu as well, forcing you to alt+f4 and reopen the game

    5 votes

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  10. Ficha de Sangre

    Al entrar una ficha de sangre al campo de batalla, el juego se cierra, y no se puede volver a la partida, hasta q los relojes se consumen y se pierde. No importa si la ficha de sangre entra bajo mi control o bajo el control de mi oponente.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  11. whisp

    the whisp pops up to tell me about ranked everytime i check my rank

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  12. festival

    I won more than 3 boxes from the Festival in a Box event. I received an email today to claim my boxes, along with 2 links to redeem. I successfully redeem one set of 3 from the first link, but when I went back to my email for the 2nd set, it said the product was out of stock and I could no longer redeem. I just want to check and make sure the product is actually out of stock and there wasn't an issue with the ordering process, as I would like my 4-6th boxes instead of the cash…

    1 vote

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  13. pet

    My red dragon pet is not rendered at all as shown in the attached screenshot.

    1 vote

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  14. Alpha Texture on Dino Pet Not Rendering Correctly

    Playing on Mobile after latest update . It seems the texture on the sun avatar dino pet is not rendering correctly. Seems the alphas are not rendering right.

    1 vote

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  15. eruth and thalia

    Eruth, Tormented Prophet Bug casting Thalia

    When, instead of a draw, Eruth, Tormented Prophet exiles two cards and one of those cards is Thalia, Guardian of Thraben, it seems Thalia costs three mana to cast instead of two. This might be the case all the time, or it's possible that having Katilda, Dawnhart Prime in play is a factor, too.

    1 vote

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  16. Artifacts in Art

    When cards are attacking and become tapped there is an artifact that appears at the bottom of some cards.

    1 vote

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  17. Quick draft lost on update

    Quick draft I was 1-0 on was lost on the last update 1/30/24.

    1 vote

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  18. Dark spot between first two columns on deckbuilding screen

    On PC, in the deck building screen, there is a dark shade, approximately in the shape of an oval, over the first two columns.

    1 vote

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  19. Emotes aren't working

    When I click on my avatar, nothing happens, see attached video and the log I took after recording it.

    1 vote

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  20. inifinite

    WTF Wizards.... Inifite loops of gain life / lose life... Really?

    1 vote

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