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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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23501 results found

  1. Bug/ falha durante o rankeado standard

    Estava novamente jogando o rankeado standard e o jogo novamente travou me fazendo perder a partida. Estou tentando subir do platina para o diamante e isso atrapalhou bastante.

    1 vote

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  2. In Game Chat, and sparky up grade.

    Would love to see the bot match have a level of difficulty choice. when using a new deck, I would like to make it a bit harder to win. also having a choice for sparky to use our decks we choose so that we can test our own decks to the fullest. Also, it seems the bot match got an update and will not complete the match it just waits for you to quit.

    1 vote

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  3. Prize cards not being shown in Cube Draft

    The full card prizes are not being shown when I claim my rewards.

    It also happened with the midweek event and the screen freezes.

    I'm playing on Windows 10

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  4. Tamiyo, Field Researcher should not have "are you sure" pop up

    When I use Tamiyo, Field Researchers +1 on my opponents creatures, each time I get a pop saying "are you sure?". This pop up should be removed as to not confuse new players, as targeting your opponents creatures with her +1 is often correct, as it will still trigger and draw you cards if those creatures deal damage.

    1 vote

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  5. キャッチフレーズ詐欺

    戦略カードゲームという看板は降ろさないと詐欺ですよ。
    課金額に応じてシャッフルの配分を変更するのはまぁ、運営資金調達のために必要なんでしょうけど
    そこに戦略性はありませんよね?
    戦略を競うなんて言うのはプレイヤーを騙してますよ。

    1 vote

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  6. Not prompted to Enlist when attacking

    Not prompted to Enlist when attacking. Got knocked out of a draft because of it.

    1 vote

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  7. Mirror box bug

    I'm assuming the bug was related to the mirror box that was under my control. My opponent was able to play multiple legendary cards without having to sacrifice one of them. It could also be a problem with Atsushi the Blazing Sky

    1 vote

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  8. Grishnakh, Brash Instigator and Mauhur, Uruk-hai Captain not interacting

    1. With Mauhur, Uruk-hai Captain on battlefield, played Grishnakh, Brash Instigator to trigger amass effect
    2. Replacement effect created 3/3 Orc Army Token which should have allowed for stealing opponent's 3/2 creature but no triggered effect occured
    3 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  9. Not Receiving Mastery Experience since the last update

    Not Receiving Mastery Experience from Daily or Weekly quest.
    I have 9 wins on both but have only received 275XP and that was from another quest not from these.

    4 votes

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  10. Make LOTR Standard

    I'm ROYALLY ****** OFF. Make lotr standard please or offer refunds to players who don't want to be forced into a niche game mode. Don't start behaving like Blizzard!

    1 vote

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    3 comments  ·  Gameplay  ·  Admin →
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  11. surveil

    attempting to play any card that discards chosen card from opponents hands or retrieves cards from graveyard prompts a surveil since im not surveiling the game freezes. this has happened 4 times in 4 games. time out and lost each time

    8 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  12. Double Blocking First Strike

    I blocked a first strike creature (7/5) with two deathtouch creatures (4/5 and 1/1) and somehow the damage from first strike trampled over and killed both creatures instead of resolving one block with first strike damage and then resolving normal damage step to allow the deathtouch to destroy creature. I'm playing on Android and I didn't expect the big so there are no screenshots.

    3 votes

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    5 comments  ·  Gameplay  ·  Admin →
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  13. Emerge Creature eats whole board

    During a limited game, I attempted to cast a Wretched Gryff, sacrificing a Drunau Corpse Trawler with a Drownyard Explorers in play, as well. After selecting the Trawler, both creatures were sacrificed, and the Gryff required 2 mana to cast. Please find the log attached.

    6 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  14. RED

    Like 50% + of my standard best of 1 matches are against mono-red. I understand Magic needs to support aggro decks, but most of the times it just feels like playing the shuffler and not any: did they have the curve? 99% yes. Just concede everytime, no questions. Great #Magic. $SARCASM TO THE INFINITE. Please could you stop this and make it so green is also playable? Otherwise just turn 1 scoop against kumano, that they ******* ALWAYS HAVE

    6 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  15. Server bug IOS

    error connecting to the server. I have always used an iPhone device to play, now it is impossible to connect to the server.
    This problem has happened several times in the past, now it happens all the time.
    How is it possible that after years of many users reporting this bug, there is still no solution from technical support?

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  16. Protective Parents and harried Spearguard Death Trigger ordering

    In my game, my Protective Parents and my Harried Spearguard were killed at the same time by Expel the Interlopers. I was not in Full Control mode, but I expect to either be prompted to order my triggers, or that they would automatically be ordered in the most advantageous way for me, which in this case clearly means creating the Rat token first, then attaching the Young Hero role token to it.

    What happened instead was first the Protective Parents death trigger resolved, and no Role was created because I ad no creature in play, then the Rat token was…

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  17. Slow fps

    I changed my phone from mi10 to Oneplus 10 pro, with an Snapdragon 8 gen 1 processor. On my older phone I could play normally, but in the new one, when I start the game, the fpa move down to 13~19 and this makes the game unplayable...

    2 votes

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  18. Not actually banned cards

    Last time you guys did an update there was a bug in the deck builder, half of the cards in all my decks except one were banned. Last time it did this I closed the game and reloaded it and the bug was gone. (and I'm meaning cards that haven't been hit like the ancient dragons or mondrake )

    However, when this update dropped this bug happened again and will not go away.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  19. Teferi who slows the sunset soul partition BUG

    Bug Report :

    10:56 Berlin Time

    Ranked play standart vs Opponent "Mathiasko"

    He played "Soul partition" on "Teferi who slows the Sunset" and instead of getting it in exile to be played for 6 mana, he got it for his usual mana cost ( eg 4 mana ). After I managed to get upper hand on board he roped.

    Please investigate

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  20. Game freezing/crashing since WOE update

    Playing on PC. I downloaded the WOE update and started a game. The app froze, then unfroze, then froze again, then unfroze, then completely crashed (I got a "Program not responding" message from Windows). Restarted the app, and it got stuck on the loading screen. Restarted the PC and the app, and the same thing happened again. Tried a third time to be sure, and it happened a third time. Freeze, crash, app wouldn't restart until I restarted the PC. Most of the crashes happened when I double-clicked a card to cast it.

    2 votes

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