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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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24187 results found

  1. Bug: Agatha's Soul Cauldron

    En mi última partida el caldero no activo si habilidad no puso el contador en la criatura ni tampoco le daba las habilidades de las cartas exiliadas

    La verdad a veces funciona bien y en otros casos como que se traba no lo veo muy seguido es muy raro que me aparezca en juego

    1 vote

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  2. The Enigma Jewel Craft Gameloss Bug

    With a transformed The Enigma Jewel, I tried to use a craft ability it was given by an Inverted Iceberg that was used to transform it. I'm not sure exactly what should happen in this case, but I'm sure it isn't an autoloss lol. Please take a look when you get a chance.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  3. Abyssal gorestalker not triggering stack

    Went to play abyssal gorestalker and etb the sacrifice trigger did not produce a stack for me. I had fungal fortitude in had to flash in on the stack so I could basically wipe the board with another round of sacrifice two. I did not get a stack which means I lost the game because of this.

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  4. Teferi's Protection

    I am unable to cast Teferi's Protection at instant speed. I can only cast it as a sorcery and because of this it has caused me to lose multiple games.

    1 vote

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  5. Historic without alchemy

    I would love to play historic, but I hate alchemy and how cards are balanced for historic. Can we get a historic without alchemy or alchemy balanced cards?

    36 votes

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  6. No Names ,No Mana cost and No power /toughness on any card

    After Phyrexia all will be one update ,there are no Names ,Mana cost and power toughness on any card
    at this state the game is simply unplayable

    8 votes

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    4 comments  ·  Gameplay  ·  Admin →
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  7. Rasaad's white specialize

    Possible bug involving Rasaad Monk of Selûne's white specialize.

    I cast rasaad exiling my opponents commander Sliver Hivelord with the ETB. They decide to leave it in exil. I specialize Rasaad into his white form. Turning the hive lord into a 1/1 with no abilities. My rasaad later dies, the hivelord returns to the battlefield as a 1/1 with no text. All my opponents slivers except for the hivelord are indestructible while the hivelord is on the battlefield even though the hivelord perpetually lost all it's text.

    I am 99% sure this is a bug, I asked some judges if…

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  8. Rescue Retriever Broken

    Rescue Retriever Broken. Creature - Dog Soldier. 09/25/23

    Rescue Retriever, my most favoritest ever soldier, seems to be absolutely broken right now. It's actually hard for me to report this as it has made my favoritest card even more of my favoritest.

    Rescue Retriever is supposed to prevent damage to other soldiers only when he enters the battlefield. Well i just played 2 games (both unranked to be clear) and the prevent damage mechanic persisted and the Retriever was preventing damage to my soldiers for the rest of the entire game.

    I mean, if they want him to do that…

    1 vote

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  9. Arena Bug

    I was playing arena and on multiple occasions, I would be waiting for servers to reconnect. When it does reconnect, I’m either a turn behind and my opponent gets ahead or I lose the game completely. I would like a refund on my two drafts. Also fix the bug. It’s irritating when you’re doing well but then suddenly lose when you’re in a middle of reconnecting to the server. I was in an open area with full internet access. I should not be constantly reconnecting.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  10. Don’t force draw on finite actions

    The game doesn’t seem to be able to tell the difference between an infinite loop and a finite stack.

    Played Ascend from Averness after opponent had killed the majority of my creatures into the graveyard. With 4 Soul Warden, 4 Voice of the Blessed, and some other creatures in there, it set off a long, yet finite, sequence of events. After some number of actions, I got the prompt to choose something else. I have a light of hope so I played it, thinking it would satisfy the requirement, but the next action just prompted again to do something different…

    2 votes

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  11. Sparky matches lock/freeze about 40% of the time after 6-10 rounds

    Testing decks with Sparky, about 4/10 times if the game goes for 6-10 rounds, after a certain point the game just freezes. This happens with different decks and different board states, but is consistently about 40% of the time since the Eldraine release.

    2 votes

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  12. swift spiral / twining twins return delayed by one turn

    the creature exiled by twining twins return in the second end turn after casting. for example, if I cast swift spiral during my opponent's second main phase, the creature returns during MY end phase instead of my opponent's

    2 votes

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  13. Unable to redeem Premier Draft Rewards

    I just finished a premier draft & was not able to collect the rewards. After restarting the client, the premier draft option disappeared completely.

    1 vote

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    1 comment  ·  Events  ·  Admin →
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  14. Pardon

    I've been receiving the "Oops pardon the goblins" rewards repeatedly, I mean thanks for the XP and Draft tokens but I don't want to abuse it and/or get banned. I've been drafting but using the tokens that I already had, feel free to extract the tokens and XP as you consider.

    Hopes this message serves as a heads up.

    2 votes

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  15. Crashed Premier Draft

    The Draft had become unstable.

    2 votes

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  16. Enable to login server time out

    Enable to login server time out

    2 votes

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  17. Premier draft gone

    Premier draft has disappeared for me (2023-09-25, about 6:30 AM CST). I completed the draft last night and went to play today, but the event is now missing from the menu.

    2 votes

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  18. draft

    I was in the middle of a draft when Arena booted me from the game and now WOE Premier Draft and my draft token are gone

    2 votes

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  19. timer too long

    Turn Timer!

    It's no secret that users are just starting matches and going AFK in an attempt to purposely waste time and just hope the opponent get sick of it and Forfeits. Do that all day long while you are at work and boom you have your 15 wins for the day! In extreme cases users do their absolute best to get through a match completing actions at the last possible second so they never lose, and the matches takes 20 minutes if you want to stick it out and Maybe win. Most ppl just FF.

    I propose major timer…

    2 votes

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  20. AIUTOOOOO

    NON MI FA ENTRARE NELLA HOME, NEL CARICAMENTO MI DICE TIME OUT, SONO 1770 IN MITICA CLASSIFICATA E TRA POCHI GIORNI SCADE LA STAGIONE!!1

    2 votes

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