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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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23486 results found

  1. Pact of Negation

    Opponent had 3 lands in play and never payed for Pact, nothing else was in yard the turn after. Clearly they did not have a stifle effect.Opponents name was Owls. Clearly he's a hacker

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  2. Bug: Auto Stop Feature

    During first main played the spell on two-headed Hunter with intention to play in second main. When card went to exile, the auto stop on second main did not happen which prevented me from playing the creature. This prevented me from having lethal damage on my next turn and allowed opponent to win.

    Was 4-1 in tournament and was in full control of the game, now 4-2 it is likely to prevent me reaching 7 wins. Upon reviewing gameplay settings on iPad, I am unable to establish an auto stop on second main when in all circumstances I should have…

    1 vote

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  3. Bug: No Banned Historic

    ほぼ禁止解除ヒストリックにおける使用カードについて

    全カード使用可能フォーマットのはずですが、こちらが未所持の《七人の小人》が使用不可でした

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  4. Quest reward not received

    Hi,
    I just completed my daily quest. With winning the game (so daily win bonus) it said I earned more than 1k coins. However I now have 725 coins. I (maybe partially) did not receive my quest reward. I tried restarting the game. It still did not show up. I use an android phone to play.

    4 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  5. 3 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  6. Ghalta and Mavren did not produce token dinosaur.

    Ghalta and Mavren did not create a dinosaur upon attacking, which caused me to lose the game. Ghalta had 2 +1/+1 counters on her and an enchantment giving it +3/+3 and ward. The combination of these seemed to not create a token of her when she was attacking.

    The dinosaur flickered on the battlefield but the game acted as it was a 0/0.

    I would of had lethal on board and died on the backswing.

    5 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  7. Unable to connect to Arena using Android App on Home WiFi (mobile data connection works fine)

    Steps to reproduce:

    1. Have CenturyLink fiber as your ISP
    2. Have a NETGEAR AC1750 router
    3. Launch the Magic Arena app
    4. The app will attempt to connect to the Arena servers (Note: the app is able to download and install updates, but not able to connect to the game servers)
    5. The app will fail to do so, and will report a "Connection Lost" error

    Expected Results:
    Ability to connect to Arena via Home WiFi

    Workaround:
    Use a 5G mobile connection, or connect to Arena via a PC which is using the same router and ISP.

    6 votes

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  8. How can I trade my Tales of Middle Earth packs for MoM Aftermath or Mom Packs?

    How can I trade my Tales of Middle Earth packs for MoM Aftermath or MoM Packs? I just got 5 ToME packs for the end of the month.

    2 votes

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  9. battle exile

    After finishing Invasion of Amonkhet its not possible to cast it transformed.

    It caused to be defeated in a Limited format duel.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  10. Companionss typo (double 's')

    While waiting for a game in Arena the tips come up. One of the tips has a typo. 'Companionss' should be 'Companions'.

    2 votes

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  11. Nine lives multiple copy bug

    I just played against someone who had two copies of nine lives on the board the card specifically says prevent damage and add a counter to nine lives. Each source I attack with should therefore add counters to BOTH copies, but it doesn’t it seems to let the player choose which one to add it to. I attacked with 6 creatures twice, this should add 12 counters to BOTH copies (and kill my opponent) NOT divide it and add 6 to each, which was what it did. This card particularly when paired with solemnity or harmless offering is EXTREMELY unfun…

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  12. My creature lost Protection from Green mid combat after using Feat of Resistance

    Playing Historic Brawl, opponent swings with a Wild Preserver, I block with my Fencing Ace then before blockers I cast Feat of Resistance on my Fencing Ace and give it protection from Green. For some reason the Wild Preserver attacks twice, and my Fencing Ace dies to the second swing despite having protection from Green until end of turn. Also I feel like the math on the healing doesn't work out quite right either.

    I've attached the log file and a link to the full enemy turn is below.

    https://www.youtube.com/watch?v=U31B9ufgS9Y

    1 vote

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  13. radiant grace

    In two games now, when the creature enchanted with radiant grace died, it didn't trigger, and the aura didn't retunt to the battlefield attached to my opponent. In one of the instances it cost me the game, as it would have broke my opponents goblin combo.
    The fist time it was on my selfless savior and I sacreficed it in response to the enemies Krenko cast.
    The second time it was on my hushbringer, and it died in combat damage.
    In no instances were my creature exiled, both times I found the creatures in the grave, with the enchantment.
    For…

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  14. Exile upon death abilities not functioning consistently.

    The exile upon death abilities of Liesa, Forgotten Archangel/ Leyline of the Void/ Nemata, Primeval Warden aren't functioning consistently sometimes they negate trigger upon death abilities and sometimes they don't. There is a bit of confusion about if they should amongst some judges as well. With this post is an example of how the abilities don't work consistently. This also affects Pitiless Plunder/Chatterfang, Squirrel General/Ravenous Squirrel/Daxos, Blessed by the Sun

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  15. Grishnakh bug

    I used Grishnakh to take control of an opponents creature that was using Anduril Flame of the West. Swug at the opponent with said creature and when the two spirits spawned they spawned for the opponent and not met.

    Correct me if I am wrong but if I take control of a creature with artifacts attached to him I should also have the effects of the artifacts applied to me as well? Shouldnt I have had those spirits spawned for me?

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  16. to many tokens made by loop resolving causing error ending in draw

    I was about to win and the other player just keeps making tokens by sacrificing. I was waiting for a 50 life hit with Aether Flux and they intentionally make them loop until draw happened. There should be a limit to how many times something can resolve in a turn at least to not go beyond the programming!!

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  17. Gleeful Demolition

    I use Gleeful Demolition to sacrifice an untapped treasure token, and that should have given me three goblins, but it did not.
    1- I owned the token/token was in my control
    2- token is an artifact
    3- artifacts are not affected by summoning sickness
    4- my opponent did not control anything to stop the effect of Gleeful Demolition
    5- token was created by Gilded Pinions

    3 votes

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    4 comments  ·  Gameplay  ·  Admin →
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  18. Fragement Reality Doesn't Put a Creature Into Play

    Opponent Fragment Reality my Aidelene when I have Thraben Inspectors in my deck and nothing gets searched and put onto the battlefield.

    5 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  19. 3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  20. Daily Gem Deal Missing/Insulting "Resolution"

    So you send out push notifications to buy 400 gems for gold, left it up long enough for a few people to actually take advantage of the rare ability to turn gold into gems, then remove it shortly after, well under the expected 24 hours of a "daily deal"? All thats there now is card styles, no gems for gold at all. I really dont care if it was 1500 gold or 1900 gold for 400 gems, simply being able to turn gold to gems WOULD HAVE been great. And to add insult to injury, you send out a measly…

    2 votes

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    1 comment  ·  Store  ·  Admin →
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