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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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24014 results found

  1. Kessig Naturalist Trigger Freeze

    Like many other people, I've been timed out of three consecutive matches because of the Kessig Naturalist freeze.

    Most recently, here's what happened:

    I attacked.
    The naturalist triggered, which appeared on the stack.
    Before the trigger resolved, my opponent removed the naturalist with Leyline Binding.
    The game froze, and I timed out. Since it was Game 2 and I lost Game 1, I lost the match.

    I am furious about this. This was not a problem for over a year. Suddenly, it's a problem.

    20 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  2. By Invitation Only Back Option Not Working

    When casting By Invitation Only, after selecting the number to sacrifice, if you select the back button, the game will not give you an option and the opponents timer will not tick down, after your timer runs out the spell will resolve for the number you first selected

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  3. Sticky fingers does not trigger off Sheoldred's Edict, or anything else, had a creature enchanted by it in 3 games and gotten no draw ?

    Sticky fingers does not trigger off Sheoldred's Edict, or anything else, had a creature enchanted by it in 3 games and gotten no draw ? There were no exile effects or any other trigger cancel effects. Please test, I make my own decks non-meta and this is a stable in it.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  4. Loop with Neoform Allows Player to Have More Than 4 Copies of A Creature Card

    Neoform allows players to create more than 4 copies of a card, even though it clearly states search your library, which should be restricted to 4 copies.

    This bug caused me to lose in historic ranked.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  5. Doom Foretold exile

    Doom Foretold's ability sacrifice becomes exile.

    I think you should check all the cards that have sacrifice abilities.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  6. Crash during library searching

    Game freezes at many different points. In battles, when resolving abilities, searching library, during deck building. I experience 2-3 freezes per day on android and am required to force quit the game and restart.

    I rejoined a match during searching library with evolving wilds, and when i rejoined i could only decline to find lands and no cards showed.

    Until I can reliably play without crashing I can't justify ever spending real money in game, as the chance of losing matches due to app crash is almost certain.

    Galaxy S22 Ultra

    2023.29.10.2102.1030578

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  7. Sorry!

    To any player who tries to say “Hello!”, or “Good game.”, and don’t get a response, please know that when I don’t respond (unless you’re a troll) it’s probably because I crashed and had to reload. After this I cannot access macros or stickers. D a n c o r, you are a very good player who says “Hello!”, and stays for lethal. You deserved a “Good Game.”, before I swung. That’s why I conceded at lethal.

    That’s my bug report by the way. When you reconnect to a crashed game you can’t access macros. Also the avatar is always…

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  8. Brotherhood's end and Tamiyo's safekeeping

    Played Brotherhoods end against a fairly built out opponent board, opponent played Tamiyo's safekeeping targeting one venerated rotpriest, brotherhoods end did no damage to entire board.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  9. Oh Dennick

    My oppnent casted Cemetary Desecrator though, Dennick's ability should've prevented the abilities of cemetary desecrator .

    Thank you for reading my post

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  10. Everything bleeds, screen freeze crash

    Just downloaded the game, in tutorial. Cards get smashed and stuck together. Game freezes or crashes. Samsung galaxy s20 fe 5g

    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  11. Bugs/Issues with tutorial

    The tutorial has issues, the cards are floating around and some of them don't even appear in the field after summoned. So I can't even complete it.

    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  12. did not get my mythic rank rewards when the season ended today 2023-07-31

    my mythic rank was around #500 around noon EST. the season ended and I didn't get any play in points

    2 votes

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    1 comment  ·  Events  ·  Admin →
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  13. Opponents triggered effects eat my Time outs

    Opponent has effects that trigger double digit effects, I click resolve all, it takes a while for all the effects to resolve, long enough that timeouts get used up. However, even though they are his effects that are triggering(and only his effects) and I have clicked resolve all, my timeouts get used up, instead of his.

    4 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  14. Jin Gitaxis Bug

    Hey what's in having issue with jin gitaxis ability to transform to great synthesis I can't trigger it's ability

    I tried to click the mana source for blue then to click the card to auto tap to trigger the ability except it did not give me that option it was acting as if the card was not in play

    2 votes

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    4 comments  ·  Gameplay  ·  Admin →
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  15. Serra paragon triggering twice

    When permanent cast by the ability of Sarah paragon the leaves the battlefield trigger is triggering two times instead of once

    27 votes

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    7 comments  ·  Gameplay  ·  Admin →
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  16. Direct Challenge Options Should Include Historic Brawl and Friendly Brawl Rebalanced

    Direct Challenge options should include Historic Brawl and Friendly Brawl Rebalanced game types.

    1 vote

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  17. Rigged *** draw lands? Tested

    Im so sick of these rigged fking draw lands. I would do quick draft and would use 40 cards max not including the lands. I would add fking EVEN OVER 21 LANDS IN A 40 FKING CARD DECK and still manage to draw only 3 stupid *** lands on turn 7-8? I tested this numerous times and its what happens every time unless you have bought somethin with money. Its either that or they bunch up 1 color all together so you wont get your second or third color land until its very end of game right before you lose.…

    1 vote

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  18. inteprid

    Draft Issue: The Lost Cavern of Ixalan

    Card "Intrepid Paleontologist" feature has not worked in Premium Draft

    After exiling a dinosaur, it was not possible to play the exiled card.

    1 vote

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    0 comments  ·  Events  ·  Admin →
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  19. Bug - Account stuck in 'Waiting for Server...'

    Hi,

    After logging into my account, I'm stuck in waiting for server both in Mac and Mobile, prior to the main menu screen.

    I believe it has something to do with bad draft state - Few days ago after the release of Caves of Ixalan, I was able to queue in WOE: Alchemy draft (was it still open for drafting?). I saw that the event is in progress, with a timer of ~30 hours to completion, and that I'm able to join a draft. My initial thought was that somehow I paid for the event without noticing, and without playing…

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  20. Constantly reconnecting with server issue

    Hey, sorry to bother y'all!!! Ever since the last update, during game play, I'm constantly seeing "lost connection to server" or "reconnecting" and it never reconnects. In order to resolve this, I must close and reopen MTGA. Upon doing so, it takes SOlong to reopen that I lose my turn, and wind up losing the game. No matter which deck I use, or who I'm playing, this happens repetitively. I actually had to restart game even when trying to "report a bug" as it froze and never reconnected. When I updated, everything went smoothly, my internet connection is steady at…

    1 vote

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